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Toyota of Bourbonnais

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.8
1,723 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,723 reviews

February 15, 2024

The salesman respected me and gave me the space I needed to make my decision on my new vehicle. I totally appreciated his patience with me. More

by EL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lawrence
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Feb 15, 2024 -

Toyota of Bourbonnais responded

Hi EL, Thank you for your feedback! We're glad to hear that the salesman respected your space and provided you with the patience you needed to make your decision on your new vehicle. We appreciate your business and look forward to assisting you in the future. If you need anything else, feel free to reach out. Have a great day!

February 13, 2024

Got a decent deal, had a 4 Runner a few years ago, got another. Janelle is always good to work with. More

by keithj815
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Toyota of Bourbonnais responded

Hi Keith, Thank you for your feedback! We're glad to hear that you got a good deal and that Janelle was great to work with. We appreciate your continued trust in us and look forward to assisting you in the future. If you need anything else, feel free to reach out. Have a great day.

February 12, 2024

This is our 3rd vehicle we have bought from Jenelle. We keep coming back because she takes care of our family. If you are looking for a new or used vehicle, go see Jenelle! More

by jeffbexson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Toyota of Bourbonnais responded

Hi Jeff, Thank you for your continued trust in Jenelle! We're thrilled to hear that she takes care of your family and that you've had a positive experience with her for the third time. We appreciate your recommendation and look forward to assisting you in the future. If you need anything else, feel free to reach out.

February 09, 2024

April Stratton was a pleasure to work with! She was very knowledgeable and professional. Dan in Finance very helpful during the paperwork process. I would definitely recommend them to anyone. More

by daburton86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Toyota of Bourbonnais responded

Hi daburton86, We're delighted to hear that you had a positive experience working with April Stratton and Dan in Finance! Thank you for highlighting their knowledge, professionalism, and helpfulness. We appreciate your recommendation and look forward to serving you or anyone you refer in the future!

Feb 12, 2024 -

daburton86 responded

Thanks for the great experience!

February 02, 2024

Good overall experience with Toyota of Bourbonnais. I bought 2 new cars within the last 2 months. April, Janelle, and BJ were all great to work with. Would recommend to others. More

by brian.thomas
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Toyota of Bourbonnais responded

Hi Brian, Thank you for your positive feedback! We're thrilled to hear about your good overall experience and appreciate your trust in us for purchasing two new cars. April, Janelle, and BJ are valuable members of our team, and we're glad they provided great service. If you ever have more questions or need assistance, feel free to reach out. We appreciate your recommendation!

January 30, 2024

These guys are friendly and easy to deal with. Matt H was salesman and answered questions and made the process easy. Dan in finance was concise and went through process completely with me. Thanks More

by jab1949.jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Toyota of Bourbonnais responded

Hi, Thank you for your kind words! We're delighted to hear that Matt and Dan made your experience smooth and easy. If you ever have more questions or need assistance, feel free to reach out. Enjoy your brand new vehicle!

January 28, 2024

Have purchased 3 vehicles through Janelle Hindmand over a 17 year span. Janelle has all the qualities required, personality, knowledge of vehicle, great listener. When you specify what you are looking for More

by kcflutman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Bourbonnais responded

Thank you for being a loyal customer! We appreciate your trust in Janelle over the 17 years and your kind words about her qualities. It's wonderful to hear that she possesses the personality, knowledge, and attentive listening skills that make the car-buying experience great for you. We're also grateful for your continued trust in our service department. If you ever have more vehicle needs or questions, don't hesitate to reach out. We look forward to serving you for many more years to come!

January 28, 2024

We always get great service from the sales department. Janelle has assisted us in purchasing several cars that we love. More

by jwise552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Toyota of Bourbonnais responded

Hi jwise552, Thank you for your continued trust in our sales department! We're delighted to hear that Janelle has consistently provided great service and assisted you in purchasing cars that you love. We appreciate your loyalty, and if you ever have more car-buying needs or questions, feel free to reach out. We look forward to assisting you again in the future!

January 28, 2024

April was very knowledgeable with the Camry, was very courteous to me as a customer and the whole experience was pleasant. I would recommend anyone to see April. More

by aka Diane Farmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience! We're thrilled to hear that April's knowledge of the Camry, courtesy, and overall service made your experience pleasant. Your recommendation means a lot, and we appreciate your trust in April. If you or anyone you know ever needs assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

January 25, 2024

April handled our needs in a very professional, personal manner. Her post sale session was outstanding. More

by Gnewsome
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Bourbonnais responded

Hi Gnewsome, Thank you for sharing your experience! We're pleased to hear that April handled your needs professionally and personally. It's great to know that her post-sale session was outstanding. We appreciate your feedback and value your business. If you ever have more questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

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