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Toyota of Bourbonnais

Bourbonnais, IL

4.8
1,723 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,723 reviews

March 01, 2024

April was a great person to work with! She was kind and understandable!She made our buying experience easy. More

by Evelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Toyota of Bourbonnais responded

Hi Evelyn, Thank you for your positive feedback! We're thrilled to hear that April was a great person to work with and made your buying experience easy. We appreciate your business and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

February 28, 2024

I purchased a new 2024 RAV4 Hybrid and love it. My last new car was a 2005 Toyota Matrix, which I'm still driving. My dealing with Janelle and Dan was an excellent experience and I highly recommen More

by bjkeene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Bourbonnais responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you purchased a new 2024 RAV4 Hybrid and love it. We appreciate your recommendation and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out. Have a great day!

February 28, 2024

Great experience at this dealership, everyone was very friendly and helpful. Caleb was very professional, friendly, knowledgeable and helpful, even with questions I have had a few days after the sale was More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Beasley
Feb 28, 2024 -

Toyota of Bourbonnais responded

Hi Stephanie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our dealership and that Caleb provided you with professional, friendly, and knowledgeable service. We appreciate your kind words and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

February 26, 2024

We had a great experience at this dealership. Janelle was super knowledgeable and friendly and helpful. The finance manager was also very easy to work with. We're very happy with our purchase! We More

by joanalyons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that Janelle and our finance manager provided you with a great experience. We appreciate your recommendation and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 24, 2024

Looked at 4Runner and was very interested but wanted to bring my wife. I offered to put a deposit down to hold it until my wife was off work. This was only a couple of hours. April the salesperson said no More

by guzaitirsbus
Recommend Dealer
No
Employees Worked With
April Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Toyota of Bourbonnais responded

Hi, Thank you for sharing your experience, and we apologize for the inconvenience you encountered. We strive to provide excellent service and transparency to all our customers. We understand your frustration and are committed to addressing this matter internally to ensure it doesn't happen again. Please contact Sam Lamargo at (815) 933-7700, as we would like to further address this situation. Thank you and have a great day!

February 23, 2024

I have been car shopping with no intention on buying a Toyota. But after driving one fell in love. We bought a 2023 4runner from April and couldn't be happier. We got a good deal and were treated like fa More

by studer6163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that April provided you with excellent service and that you're happy with your 2023 4Runner. We appreciate your recommendation and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out. Have a great day!

February 21, 2024

Ordered and purchased a new 2024 Highlander hybrid from Toyota of Bourbonnais. Luckily we hadcJanelle as our sales person. She kept us informed and was very professional start to finish. A big THANKS goe More

by snibs2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that Janelle provided you with professional service and kept you informed throughout the process of ordering and purchasing your new 2024 Highlander hybrid. We appreciate your kind words and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out. Have a great day!

February 18, 2024

We purchased our Toyota Highlander and couldn’t be happier with how we were treated as a customer. Janelle was great to work with. More

by boilermates
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're thrilled to hear that you couldn't be happier with your Toyota Highlander and that Janelle provided you with a great experience. If you have any questions or concerns, feel free to reach out. Enjoy your new Highlander, and have a great day!

February 18, 2024

I left the dealership with my new Toyota Tundra and a BIG smile on my face. Thank you to the exceptional sales team, especially Janelle and Dan! I highly recommend them to anyone searching for a great car- More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Toyota of Bourbonnais responded

Hi Joe, Thank you for your feedback! We're thrilled to hear that you left the dealership with a big smile on your face and that Janelle and Dan provided you with an exceptional car-buying experience. We appreciate your recommendation and look forward to assisting you in the future. Have a great day!

February 17, 2024

I came in to the dealership & immediately met Matt Hadley. Totally awesome person with a great attitude. He explains *everything* to you & helps you understand every aspect of your purchase. While More

by crystal.hodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Toyota of Bourbonnais responded

Hi Crystal, Thank you so much for sharing your wonderful experience! We're thrilled to hear that Matt and Dan provided you with exceptional service and made your car-buying process stress-free. It's heartwarming to know that we could assist you in getting into a brand new 2024 Camry. We greatly appreciate your continued loyalty and trust in Toyota of Bourbonnais. If you ever need anything else or have any questions, please don't hesitate to reach out. Have an amazing day, and enjoy your new vehicle!

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