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Toyota of Bourbonnais

Bourbonnais, IL

4.8
1,723 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,723 reviews

March 15, 2024

I have been doing business with Janelle for 25 years! She has always been professional and understands what is BEST for me. I appreciate her honesty and taking the time to explain everything to me. More

by cubchic14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your wonderful feedback and for being a loyal customer for 25 years! We truly value your trust and confidence in us. Janelle is indeed a valuable member of our team, and we're thrilled to hear about your positive experiences with her. We appreciate your kind words and look forward to serving you for many more years to come. Have a great day!

March 14, 2024

Thank you April! I was able to have trust and receive kindness all at the same time! More

by Codynramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Hi, thank you for the positive review. We're delighted to hear that April provided you with a trustworthy and kind experience. Thank you for choosing us, and we look forward to assisting you again in the future!

March 14, 2024

Very helpful and honest about my situation. Still found a great car for a great price! More

by Mmaprodigy93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your review! We're delighted to hear that you had a positive experience with us and that you found a great car at a great price. If you need any further assistance, feel free to reach out. Enjoy your new car!

March 14, 2024

Janelle, Dan, and everyone at the dealership was extremely helpful, courteous, and knowledgeable. I'm so happy that we chose Toyota of Bourbonnais. Our new Camry Hybrid is a dream come true! More

by cobrahd1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Janelle, Dan, and our team at Toyota of Bourbonnais. Congratulations on your new Camry Hybrid! If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new car, and have a great day!

March 11, 2024

Excellent dealership! They had great pricing, and made the whole buying process smooth and easy. I will recommend them to everyone. More

by dambold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rushakoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience at our dealership and that the buying process was smooth and easy for you. We appreciate your recommendation and look forward to assisting you and others in the future! Have a great day!

March 11, 2024

I had a great experience car shopping with Matt. He helped me out with a Certified RAV4, showed all the different features it had to offer and how to use them. He did a great job answering all the d More

by Oscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam LaMargo
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience! We're thrilled to hear that Matt provided you with excellent service while shopping for a Certified RAV4. We're glad he could help you understand the features and make the experience easy and positive. We appreciate your recommendation and look forward to assisting you in the future! Have a great day!

March 10, 2024

Hassle free, friendly, knowledgeable, and I was not there all day. Enjoying our new car. More

by pgiardina
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Hi, We're thrilled to hear about your positive experience! Our team strives to make the car-buying process hassle-free and efficient while ensuring our customers are well-informed and satisfied. We're glad you're enjoying your new car, and if you need anything in the future, don't hesitate to reach out. Thank you for choosing us! Have a great day!

March 10, 2024

From the moment we walked into this dealership we were treated like family. Janelle was super friendly and welcoming and answered all of our questions without hesitation. Janelle went above and beyond tak More

by uochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Bourbonnais responded

Hi, We're delighted to hear about your wonderful experience at our dealership! Janelle, Dan, and our entire team are committed to providing exceptional service and ensuring our customers feel like part of the family. It's fantastic to know that you felt welcomed, well-informed, and comfortable throughout your visit. We appreciate your kind words and are thrilled that we could make the trip worth it for you. If you ever need anything in the future or are looking for another Toyota, please don't hesitate to reach out. Thank you for choosing us! Have a great day!

March 08, 2024

The managers and our salesperson gave us excellent service and we would definitely recommend them to our family members More

by abaase
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam LaMargo
Mar 08, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're delighted to hear that you received excellent service from our managers and salesperson. Customer satisfaction is our top priority, and we're glad to know that we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in us. If you or your family members have any further needs or questions, feel free to reach out. Have a great day!

March 04, 2024

My Fiancé and I visited the Bourbonnais Toyota today and cannot stress how happy we are we did!!! We originally went there looking for a new car for me but instead we did a 2fer, we each bought a new car on More

by kerrimcnicholas31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam LaMargo
Mar 05, 2024 -

Toyota of Bourbonnais responded

Hi kerrimcnicholas31, Thank you for sharing your wonderful experience! We're thrilled to hear that you and your fiancé had such a positive visit to Bourbonnais Toyota and that you both found exactly what you wanted. It's fantastic to hear that Sam, Matt, and Dan provided you with excellent customer service and made the car-buying process smooth and comfortable. Your 5-star rating and kind words mean a lot to us, and we're grateful for your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new cars!

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