Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Bourbonnais

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.8
1,723 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
Contact Dealership
View Awards

555 William R Latham Senior Dr.

Bourbonnais, IL

60914

Directions

By Type

Showing 1,723 reviews

March 30, 2024

Excellent service! Dan & Jeff were the best. Couldn't have went any better. Love this dealership! More

by lanakaycar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're glad to hear that Dan and Jeff provided excellent service and made your experience memorable. We appreciate your support and look forward to assisting you again in the future. Have a great day!

March 29, 2024

Definitely recommend! The team is so amazing and helpful. Such a friendly and fun environment and caring customer service! More

by inmanemm17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our team and that you found our environment friendly and fun. Providing caring customer service is our top priority, and we're delighted that you felt supported throughout your visit. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out. Have a great day!

March 29, 2024

I came in looking to update my vehicle status. Definitely not wanting to purchase brand new but something similar to my prior Toyota. Janelle as always kept in touch with me about what was availab More

by Ann L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Report | Print
Apr 08, 2024 -

Toyota of Bourbonnais responded

Hi Ann, Thank you for your positive feedback! We're thrilled to hear that Janelle and Sebastian provided you with excellent service during your visit to Toyota of Bourbonnais. We appreciate your kind words and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

March 29, 2024

Great customer service, both in the sales and service departments. This is the third vehicle that we have purchased from them. More

by ogrady366
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that you've had great experiences with both our sales and service departments. We appreciate your loyalty as a repeat customer and are delighted to have served you for the third time. If you have any further needs or questions, feel free to reach out.

March 28, 2024

Everything was great. Jeff was a great salesman. Financing was each with them too. I would recommend!!!!! More

by Oj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're glad to hear that you had a great experience with Jeff as your salesman and that the financing process went smoothly. We appreciate your recommendation and look forward to assisting you in the future. If you have any questions or need further assistance, please feel free to reach out. Have a great day!

March 28, 2024

Overall, this dealer was pleasant to work with. No one was too pushy about making any decisions and they were fair in working out a deal for our car! More

by dbyrne2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Toyota of Bourbonnais responded

Thank you for your review! We're delighted to hear that you had a pleasant experience with us and that our team wasn't too pushy, ensuring a fair deal for your car. We appreciate your feedback and hope to assist you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

March 22, 2024

All personnel were professional and knowledgeable of their products. Great communicators. Excellent buying experience for the whole dealership. More

by CGrzeczka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Beasley, Sam LaMargo
Report | Print
Mar 22, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our team professional and knowledgeable. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

March 18, 2024

Excellent service and support buying my new car! April was easy to work with and spent time with me from test driving to driving off the lot! More

by sarah xx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're delighted to hear that April provided you with excellent service and support during your car buying process. We appreciate your business and hope you're enjoying your new car!

March 17, 2024

Erik and Sam were absolutely wonderful to deal with. Would highly recommend! Very laid back and easy to talk to! More

by WDan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lawrence , Sam LaMargo
Report | Print
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're delighted to hear that Erik and Sam provided you with an excellent experience. We appreciate your recommendation and are here for any future assistance you may need. Have a great day!

March 17, 2024

Nothing but good things to say. I was there right after my car rolled off the truck. Jeff made sure everything was good through both test drives. Thanks bud. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience! We're glad Jeff ensured everything went smoothly during your test drives. If you have any further needs or questions, feel free to reach out. Enjoy your new car!

1
...
9
10
11
...
173