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Toyota of Bourbonnais

Bourbonnais, IL

4.8
1,716 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,716 reviews

November 14, 2024

They were very helpful, honest and upfront with me. I would suggest them always when buying a new car. More

by don1460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Janelle, as well as the rest of the staff, was very professional and easy to work with. We would highly recommend! More

by KAJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great experience! Janelle goes above and beyond in sales. My wife and I made Janelle and Ray work very hard! Looked at many vehicles! Test drove many. It was a six hou More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Nov 11, 2024 -

Toyota of Bourbonnais responded

Thank you so much for your kind words! We're thrilled to hear about your great experience with Janelle and Ray. They truly go the extra mile, and it's wonderful to know they made the process smooth, even with multiple vehicles and trade-ins. We’ll be sure to share your feedback with them, and we look forward to seeing you back at Toyota of Bourbonnais. Enjoy your new vehicles!

November 02, 2024

Great sales reps, didn’t get loyalty but I like Toyota, I trust quality of cars More

by R Yagcier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rushakoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're glad to hear you had a positive experience with our sales team and that Toyota's quality continues to earn your trust. While we’re sorry loyalty benefits didn’t work out this time, we're here to support you in every way we can and look forward to serving you again. Enjoy your Toyota!

October 31, 2024

April was a great sales professional for my new car purchase. Intuitively knew what information to share and teach, and what I would know, I could tell that everything she heard from me influenced her More

by todd.kk-1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Bourbonnais responded

Thank you for your fantastic review! We're thrilled to hear that April provided you with such attentive and knowledgeable service during your car purchase. It’s wonderful to know that she listened to your needs without any pushy sales tactics. We're also glad that Dan made the paperwork process smooth and friendly. We appreciate your trust and look forward to assisting you and your family with any future car needs! Enjoy your new vehicle! 🚗😊

October 30, 2024

Lisa was incredibly patient, diligent and really went the extra mile to get me the best deal possible while making sure I was fully informed. If ever car I buy is as seamless as it was with Lisa, I’ll have a More

by James M Provezano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Rushakoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Bourbonnais responded

Thank you for the wonderful feedback! We’re so glad to hear that Lisa provided such patient and diligent service while helping you secure your first dream car. Going the extra mile for our customers is what we strive for, and it’s fantastic to know it made a difference for you. Enjoy your new ride, and we can’t wait to assist you again in the future! 🚗✨

October 29, 2024

Easiest car buying experience ever. Everyone was so pleasant and not pushy. Lisa was so helpful and walked us through all the car features and Dan was so pleasant to talk to and work wi More

by eapowers1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rushakoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your experience! We're delighted to hear that you had the easiest car buying experience ever with our team. Lisa's helpfulness and Dan's pleasant demeanor make a big difference, and we're glad they could assist you. Enjoy your new car, and we look forward to seeing you again soon! 🚗😊

October 28, 2024

My experience at toyota of bourbonnais was excellent and my sales rep Jenelle was wonderful!! More

by sircharles1125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your experience! We're thrilled to hear that you had an excellent visit at Toyota of Bourbonnais and that Janelle provided wonderful service. Enjoy your new vehicle, and please reach out if there’s anything more we can do for you!

October 28, 2024

Professional salespeople with hospitality and hassle free experience. No back and forth, clear communication and great deal. More

by Kadunlap7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rushakoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victore
Oct 31, 2024 -

Toyota of Bourbonnais responded

Thank you for the fantastic review! We're thrilled to hear that our sales team provided a professional, hassle-free experience with clear communication. We strive to make the car-buying process as smooth as possible, and we’re glad you enjoyed your time with us. Enjoy your new vehicle, and we hope to see you again soon! 🚗✨

October 15, 2024

This is the second Highlander we have purchased from Janelle. Working with her is easy and comfortable. She is helpful and trustworthy. Thanks, Janelle! More

by nwpayne2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Toyota of Bourbonnais responded

Thank you so much for your wonderful review! We're thrilled to hear that Janelle made your experience so easy and comfortable. It's fantastic to have loyal customers like you, and we appreciate your trust in us. We look forward to seeing you again for your next vehicle purchase!

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