Toyota of Boardman

Great service It was a pleasure to deal with Gerald Lane. He was friendly and courteous and my service was completed early. He was thorough in explaining the point It was a pleasure to deal with Gerald Lane. He was friendly and courteous and my service was completed early. He was thorough in explaining the points of inspection. More

Great It was a pleasure dealing with the Preston Team. Dave, Jason and the finance team made everything go smoothly. They were willing to work with me quic It was a pleasure dealing with the Preston Team. Dave, Jason and the finance team made everything go smoothly. They were willing to work with me quickly over the phone, texting and email. I would definitely shop here again More

Quick, professional and helpful. Nick is an expert salesman who will make you feel comfortable with your purchase. They took the time for small talk and general questions which create Nick is an expert salesman who will make you feel comfortable with your purchase. They took the time for small talk and general questions which created a welcoming environment. -Nick 2.0 More

Very pleased We just bought a truck from this dealer and I was very impressed with the salesman Kevin "Zeke" Burick. .he was very down to earth and knowledgeable. We just bought a truck from this dealer and I was very impressed with the salesman Kevin "Zeke" Burick. .he was very down to earth and knowledgeable. He was genuine and cared. More

LEASE TURN IN PROBLEM We turned in a 2016 Toyota Highlander at end of July, in good condition. We then get a bill from Toyota for $450. 45 for a very small chip in the uppe We turned in a 2016 Toyota Highlander at end of July, in good condition. We then get a bill from Toyota for $450. 45 for a very small chip in the upper right corner of the windshield that we were unaware of. Had we known it was there we would have had it repaired through our insurance ! We were very upset about this and contacted our salesman Mike Butream ! He too was upset because we have dealt with him for many many years and have leased and purchased a lot of vehichles through Preston Toyota of Boardman. In fact in the last couple months we purchased a 2020 Toyota Corolla and leased a 2019 Highlander. We don't abuse the vehichles and as said before would have taken care of this prior to turning it in at a much much lower cost. Mike Butream is an extremely good salesman and person and felt so bad he sent us a check to cover the amount ! We are very disappointed at how this was handled through Toyota and Preston Toyota of Boardman and also the fact that a very conscientious Mike Butream handled what the dealership should have.Hopefully any future issues are handled differently ! More

Outstanding Professionalism! I brought my Land Cruiser in for service recently for a major repair and could not have been more impressed with Gerald Lane. He was very transparent I brought my Land Cruiser in for service recently for a major repair and could not have been more impressed with Gerald Lane. He was very transparent throughout the entire process as well as being very anticipatory to my needs. I will come back to this dealership and service department because of Gerald. That's how good he was to work with. More

Great dealership we traveled 2 1/2 hours to see a 4 runner my wife and I liked. the staff met us when we walked in and throughout the whole process we never felt press we traveled 2 1/2 hours to see a 4 runner my wife and I liked. the staff met us when we walked in and throughout the whole process we never felt pressured. Kevin Sikora and Doug Peters are truly a great friendly staff to do buisness with. The truck was a great price and will definatly look at their inventory for my next vehicle. we cant thank them enough for our purchase More

Fabulous Experience I am really impressed by the customer service that I received from Gerald Lane and Toyota of Boardman. I had to get some work done on my new used car I am really impressed by the customer service that I received from Gerald Lane and Toyota of Boardman. I had to get some work done on my new used car that I recently purchased somewhere else. There was some routine maintenance that was never done on the car before I purchased it. This maintenance was going to take all day, and they gave me a beautiful car to drive during the day at no charge. They did an awesome job servicing my car, and their pricing on the maintenance beat their competitors. Thank You Gerald Lane for taking such great care of me. You are an asset to Toyota. More