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Toyota of Boardman

Boardman, OH

4.2
736 Reviews
Welcome to Toyota of Boardman Preston Toyota of Boardman is one of the area's largest Toyota dealers. We have a wide selection of 2015 Toyota models. Preston has been family owned and operated since 1989. Preston dealers are PA and Ohio's dealer of the year! Our goal is to provide our customers with the absolute best purchase and ownership experience they've ever had on a new Toyota in Boardman, OH and to make every customer a Preston customer for life.
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8250 Market St

Boardman, OH

44512

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Showing 736 reviews

March 18, 2016

Good Service The salesman, Jim Barth, was very thorough explaining everything to us. He was attentive and friendly. I like the fact that the first 2 years of main More

by bomarg25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Toyota of Boardman responded

Thank you for the great review. Jim is one our veteran sales people and certainly tries to exceed expectations. Stop in to see us anytime. Stephanie DiCarlo Sales Manager

March 15, 2016

I like my car I bought a 2016 Toyota Hybrid Avalon Limited from Preston and had a wonderful experience. I found the staff to very friend and I received what I thou More

by dennyrohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie DiCarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Toyota of Boardman responded

Thank you so much for the kind review. We love being part of the Tru Car experience for customer. It's Quick dnd easy. Hope to see you again soon. Love your Avalon Hybrid. Stephanie DiCarlo Sales Mgr

March 09, 2016

2007 WHITE HUMMER SOLD WITH FRAME RUSTED COMPLETELY IN HALF BUYER BEWARE. I purchased a 2007 white Hummer H3 last week. It has failed inspection in my state due to the frame being rusted completely in half. More

by DoNotTrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erica Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lattner
Mar 23, 2016 -

Toyota of Boardman responded

We are very sorry for the inconvenience. We have no excuses, it was simply a missed part of the inspection by our mechanic which is why we refunded your money immediately and picked up the vehicle from your home. We can ensure you that we didn't sell it intentionally knowing the frame was in question. Had we known we would have wholesaled it at the auction. We feel bad with everything that happened and again, we didn't do it on purpose. I am sure you could see the hundreds of good reviews we have gotten and that was achieved by doing the right thing. In your case, we did the right thing by taking the vehicle back without question. Unfortunately, lots of dealers wouldn't show that courtesy, but we don't operate like that. Again- we apologize- but it wasn't intentional and we hope you understand that. Thank you, Shane Lanigan Toyota of Boardman General Manager/Partner"

March 07, 2016

Smooth Transaction The transaction was very easy. I knew what I wanted and we worked out a deal to my liking in almost no time at all. They were very friendly even tho More

by Tacoma#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie DiCarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lattner
Mar 07, 2016 -

Toyota of Boardman responded

We are so glad you decided to make the trip from Hermitage to give us a try. It was a pleasure meeting you and working with you on your beautiful New Tacoma. We look forward to seeing you again. Presto! Pricing makes everything so quick and easy. Stephanie DiCarlo Sales Manager

March 05, 2016

No pressure buying I had an excellent experience visiting with this dealership for the first time. Everyone was courteous and seemed genuinely concerned to make my buyin More

by corollabuyer777
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2016 -

Toyota of Boardman responded

Thank you so much for sharing this kind review. We do try to make every experience in our dealership feel like home. Please feel free to stop in anytime with any questions. We hope to see you soon. Stephanie DiCarlo Sales Manager

March 01, 2016

Great experience! My husband and I recently went to Toyota of Boardman and worked with Dick Bell. He was very knowledgeable, friendly, and easy to work with. He helpe More

by LauraEonta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Mangelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dick Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2016 -

Toyota of Boardman responded

Thank you so much for sharing such a kind review. We are so happy to hear that you enjoyed your experience with Dick Bell. We spend a lot of time training our staff to make sure that every customer has that family type feeling when they purchase from us. We look forward to seeing you again soon. Thank you Stephanie DiCarlo Sales manager

March 01, 2016

Great people to work with! I was searching for a new car to replace my daughter's 2013 Camry lease. Joanna knew my interests as she had been servicing my two Camrys for years a More

by Jim & Katie J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Mangelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Zuckla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bailey
Mar 01, 2016 -

Toyota of Boardman responded

I am so glad to hear this review and what a tremendous job the team at Toyota of Boardman Sales. Teamwork seem to be the key to keeping you a happy customer. Thank you so much for sharing. Stephanie DiCarlo Sales manager

February 28, 2016

New tundra I gave the max stars due to their whole teams work ethic and warm atmosphere I received the first minute I walked in the door. I will definately recom More

by Ryan20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2016 -

Toyota of Boardman responded

What a beautiful review of our dealership. Thank you very much for sharing. We do try to make everyone feel like family at Toyota of Boardman. Stephanie DiCarlo Sales Manager

February 26, 2016

Great! Everything I wanted in a new car! Kevin helped me pick such a great car and it was exactly what I wanted! Great dealership, great people! I am very pleased with the service! More

by gabbynapoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sikora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Toyota of Boardman responded

Thank you so much for sharing such a great review of our dealership and internet team. It was a pleasure doing business with you. Please feel free to stop by anytime with any further questions. Stephanie DiCarlo Sales Manager

February 25, 2016

Perfect Andy was wonderful. We came from out of state because we were given a great deal, treated well, NO games, and not pressured. There was a small issue w More

by RobinP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lattner
Feb 25, 2016 -

Toyota of Boardman responded

Thank you so much for traveling so far and for trusting our dealership. I so happy to hear that our staff was accommodating. We hope to see you again. Feel free to call with any further questions. Stephanie DiCarlo Sales Manager

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