Toyota of Boardman

Just bought a new Corolla Cross. Megan and Jason were so professional and helpful! The paperwork was done on the phone and e-mail, went in today to pick it up and I was treated like Megan and Jason were so professional and helpful! The paperwork was done on the phone and e-mail, went in today to pick it up and I was treated like I was the only customer in the bldg. I would highly recommend Meghan and Jason to anyone looking for a car More

Great place, quick response not pushy like other dealerships, very friendly no matter how questions I had they answers with no hesitation. dealerships, very friendly no matter how questions I had they answers with no hesitation. More

Zeke is the man! Made the whole car buying process quick and easy! Thank you! and easy! Thank you! More

This dealership sold me a damaged vehicle and listed it as a CPO. Now 2 months later wont return my phone calls that i placed asking for where my registration is. This place has zero accountability and tre as a CPO. Now 2 months later wont return my phone calls that i placed asking for where my registration is. This place has zero accountability and treat you like a king until you sign. Then you quickly become a jester. Save yourself the hassle. Pay more elsewhere and get good service. I promise you, everything I said here is dead accurate and true. More

On 3 December, I drove to Boardman Toyota to test drive a 2001 Corvette. This was a 100 mile drive so all subsequent conversation were with their internet salesman. On 4 December , we agreed to a price for a 2001 Corvette. This was a 100 mile drive so all subsequent conversation were with their internet salesman. On 4 December , we agreed to a price for the car and discussed the fees. I also completed their online fiance application which I was subsequently informed that the bank would require $3000 down due to the age of the car. I informed them that would be no problem. I the requested a delivery date of 11 December @ 10:30 hours.On 9 December, I received a voice-mail that the car had been sold. While I was comfortable that we had a deal and fulfilled all of their requests, they appear to not be willing to honor an agreement. I would be very cautious with this dealership especially with online sales inquiries. My requests for a discussion with the management about these events have not been honored. More

Coverup, deceitful, arrogant, lack of integrity, lack of honesty...etc. I could go on but these are just a few words I can use to desvribe my experience with BOARDMAN TOYOTA. Ill be fair here and 100% hones honesty...etc. I could go on but these are just a few words I can use to desvribe my experience with BOARDMAN TOYOTA. Ill be fair here and 100% honest!! Salesperson was great, finance manager was also good experience but when I discovered a few days after buying my CPO Tundra, that it had been severe structural damage, they simply denied it and chalked it up to “oh well”. Again, to be fair Ill explain in detail. Prior to buying I saw a showroom photo of truck with a very noticeable black scuff on rear drivers side. I made a point to write this down to look at when i took my 7 hr trip from nys to ohio to buy. Day i arrived it was torrential downpour so I quickly looked for this mark in person and saw nothing there. (A closer look would have saved me ago y because there indeed was a crease that was hard to see with water beaded up on area) Few days after buying I noticed this large crease in rear of truck by bumper. I had no prob getting this crease fixed on my own dime. I didnt expect a cpo (certified pre-owned) vehicle to be flawless. However, the day of my dent repair appt, the owner of shop pointer out to me the ACTUAL damage present. Im ashamed I did not see this while still not having signed papers because i would have driven 7 hours home without taking ownership. The entire rear portion of truck was pushed into the wrap around section or end of bumper! Not a small deal here. The dent repair guy showed me other locations where the damage was obvious if looked for. But I didnt look because I was under the belief that CPO meant it was inspected thoroughly. Heres where the story gets worse: for BOARDMAN. That scuff mark in photos was not present at time I picked up truck. The rep there who dealt with my complaint (SAMANTHA) pulled up this photo and acknowledged the scuff mark present but insisted that it would not have affected its being eligible as a CPO tagged vehicle. And I would also agree. Its a cosmetic blemish. And as I said earlier, I was at the debt repair shop to fix this on my own dime. Now that this structural damage was exposed, I expect to be compensated. Not oy did this dealership paint over that black scuff, they slso did one of 2 things: Hid the deeper structural damage or never officially gave the vehicle the said CPO evaluation that Toyota intends a vehicle to have to be called such. Im very disappointed in myself for trusting something that now appears to be in name alone (CPO). Im upset that a dealer would go to such lengths to cover up such damage then tag it as a CPO and depending on how toyota handles this case, im not sure if Ill trust buying another used toyota again. More

I never ever expected the purchase of my truck to go as smooth and easy as it did. Jason and Kevin were totally amazing!!!! Never will we go anywhere else to purchase a vehicle smooth and easy as it did. Jason and Kevin were totally amazing!!!! Never will we go anywhere else to purchase a vehicle More

Nick in sales was great. Got the #s over the phone and thats what we left with. Finance was quick and easy. Will def go back for my next vehicle thats what we left with. Finance was quick and easy. Will def go back for my next vehicle More

Just purchased a new Toyota for a great end of model year price - from a great salesperson. Go see Zeke Burik if you want a straight-up, honest, competitive deal on a car or truck... price - from a great salesperson. Go see Zeke Burik if you want a straight-up, honest, competitive deal on a car or truck... More