Toyota of Boardman
Boardman, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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second time dealing with jim barth he's the best Jim was very friendly and accomidating. I went in with high expectations on what car i wanted and he got me in that car.THANKS!!!! Jim was very friendly and accomidating. I went in with high expectations on what car i wanted and he got me in that car.THANKS!!!! More
Excellant Expierence This was our first time at this dealership. I honestly couldn't imagine going anywhere else. The customer service is beyond amazing. We will definitel This was our first time at this dealership. I honestly couldn't imagine going anywhere else. The customer service is beyond amazing. We will definitely return to buy a second vehicle. More
Painless! Toyota of Boardman & Jim Barth made this effort as easy as possible. They answered every question and anticipated my wants & needs perfectly, Try 'em Toyota of Boardman & Jim Barth made this effort as easy as possible. They answered every question and anticipated my wants & needs perfectly, Try 'em - you'll like 'em! More
Awesome! After visiting several dealerships, we decided to try Toyota of Boardman. Jim Barth was our dealer, and he was extremely helpful. He wasn't pushy like After visiting several dealerships, we decided to try Toyota of Boardman. Jim Barth was our dealer, and he was extremely helpful. He wasn't pushy like some dealers. He was easy to talk to and made negotiating less stressful. So glad we took the drive to Toyota of Boardman. The entire staff was so nice & helpful! It was a pleasure doing business with Jim! More
Mike Butream was the reason we leased a higlander My wife and I were hesitant for many months as to whether or not to lease a highlander. I originally spoke with Mike and he gave me a price. He did My wife and I were hesitant for many months as to whether or not to lease a highlander. I originally spoke with Mike and he gave me a price. He did not pester me or bother me in any way. I spoke with many other dealers after that and all of them were more interested in getting me in a vehicle rather than making sure my wife and I were satisfied. Went back in to see Mike and he was only interested in making sure we picked out the right vehicle for us. He spent a lot of time during the process. Needless to say we sealed the deal. We are 100% satisfied with our experience primarily due to Mike. He is an asset to the dealership. Sincerely, Rob More
Great Service I was well cared for by Assistant Service Manager Gerald from start to finish. When I dropped the car off for repairs he asked good questions about t I was well cared for by Assistant Service Manager Gerald from start to finish. When I dropped the car off for repairs he asked good questions about the trouble and made sure we both understood my concern and the possible work to be done. He then called back (after speaking with service technician) and let me know they had found the cause, clearly stated what needed to be done, clearly stated the time involved and clearly stated the price. I gave the go ahead and, due to the necessity of acquiring a special part, was told what time to expect the car to be finished. I told Gerald that was pick-up time would be fine because it was within the time I truly needed the car. But I was very surprised when I was called a half-day early to learn the car was ready! I felt I was truly well taken care of and, most important, felt I was dealt with honestly and fairly. Great Job! More
Traded in my 12 year old BFF I loved my 2005 Chrysler 300 and really had no intentions of getting a new car, until my friend showed up last week to pick me up in her new 2017 Toyo I loved my 2005 Chrysler 300 and really had no intentions of getting a new car, until my friend showed up last week to pick me up in her new 2017 Toyota Highlander XLE. During my ride to the office in Pittsburgh, I fell in love!! It was difficult leaving my BFF of 12 years in the parking lot as a trade........but, I am so glad I did!! I have found my new BFF and I could not be happier!! More
Poor Customer Service!!! I am amazed this dealer has a 4.9 star overall rating. I've never had a worse experience buying a vehicle, and I've purchased a lot, currently own 4 a I am amazed this dealer has a 4.9 star overall rating. I've never had a worse experience buying a vehicle, and I've purchased a lot, currently own 4 and a travel trailer!! Not only was the salesman, Dave Hogue (Internet Sales Mgr...Mgr??!!!), blunt & a complete jerk to my husband but also to the credit union loan officer who we know very well. She's never in all her years dealt with someone like this. Dave even made a snide remark about her calling his cell phone which was the only contact my husband had with him, then when asked if there was a better number he said 'no' and was only concerned with how quick he could get a wire of the $. This is NOT a matter of us not having credit, ability to get a loan, or getting off work (as indicated about other buyers) to drive 6 hrs from out of state for a unique vehicle model we're looking to purchase... It is a matter of poor customer service & their conceitedness that some innocent consumer will pay more than book value for the vehicle, which i'm not willing to do for a company that won't work with us $.01 on their side and their customer service is awful!! I spoke to Stephanie, Sales Mgr, which I generally don't go to that step but felt someone should and hopefully would want to know...again lacking customer service only to attempt to understand why her salesman might have come off as a complete jerk. She was nice & did listen to understand our situation but I wish they'd just post no out of state sales and we won't work with anyone on their website to save our valuable time as honest consumers. Good luck on that sale & I hope the customer that isn't wise enough to get their own financing doesn't get taken advantage of! More
Toyota Highlander The experience of purchasing a highlander was amazing. Rich took the time to explain all the details of the numerous papers we needed to sign and Jim The experience of purchasing a highlander was amazing. Rich took the time to explain all the details of the numerous papers we needed to sign and Jim took the time to explain every detail about the car and he explained it in terms we could understand. We have purchased from Toyota of Boardman and will definitely be back in the future. More
Amazing Experience My car salesman was Mike "Bubba" Kirkwood. He assisted me in finding the exact car that I wanted and helped me through the entire process in an extrem My car salesman was Mike "Bubba" Kirkwood. He assisted me in finding the exact car that I wanted and helped me through the entire process in an extremely professional manner. Erica also assisted me in finance and made the entire process extremely easy to understand for different options available. Shane was also great in management during the entire car buying process. I would highly recommend this team of employees at Toyota of Boardman for your car buying needs. More