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Toyota of Boardman

Boardman, OH

4.2
738 Reviews
Welcome to Toyota of Boardman Preston Toyota of Boardman is one of the area's largest Toyota dealers. We have a wide selection of 2015 Toyota models. Preston has been family owned and operated since 1989. Preston dealers are PA and Ohio's dealer of the year! Our goal is to provide our customers with the absolute best purchase and ownership experience they've ever had on a new Toyota in Boardman, OH and to make every customer a Preston customer for life.
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8250 Market St

Boardman, OH

44512

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Showing 738 reviews

September 30, 2017

Felt taken advantage of Received 6000. under blue book and other dealers appraisal, the best deal they came up with was 2000. higher then internet special . That's $8000.00 More

by Mark Johnston
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Oct 14, 2017 -

Toyota of Boardman responded

Mark, Thanks for taking the time to review us and I hope my phone call clarified any miscommunication that happened. We always try our best to make every experience painless and unfortunately you didn't have that feeling. As I stated on the phone call- we didn't change the new vehicle price when you came into the showroom. Our price including all applicable rebates and you elected to receive the pricing with using low interest rate option offered by Toyota. The trade in as we talked about we did have a difference in opinion on what it was worth. Although we disagreed, we never gave the $20,000 number you mentioned, we in fact did $22,500, and I have since even moved a little more for you to try and help the situation. The $26,000 number you are mentioning is a retail figure that dealers are asking for similar trucks like yours. As a business we can't pay retail for trade ins and then expect to resell them for higher prices to the public. I hope this helps clarify everything and our phone call I think went well. Thanks for the review! We like reviews both good and bad, hopefully more good obviously! Thanks Shane Lanigan Toyota of Boardman Owner

September 26, 2017

No pressure purchase Having dealt with Kevin in the past, I returned for another purchase. Always up front and doesn't pressure. Was looking for a used Tacoma and when K More

by Makinpars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bertilacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie DiCarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Toyota of Boardman responded

It was such a pleasure to assist you with the purchase of your “new to you” Tacoma. I’m so glad you enjoyed the experience and hope you love the truck. Stephanie DiCarlo Sales Manager

September 22, 2017

Quick and Easy Financing Rich was very friendly and super quick when it came time to do the paperwork on our purchase. Finance paperwork has never been so quick and easy. An More

by Allison D
Recommend Dealer
Yes
Employees Worked With
Rich Mangelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2017

Great Expierence We had the pleasure of working with Kyle during the purchase of our new Highlander. Kyle was extremely helpful, knowledgeable and patient. Above al More

by Sisters123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Richeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2017

Great Experience I worked with Kyle Richeal, who is a relatively new employee, but was such an amazing person to work with. He was very easy going, and not pushy at al More

by hccroft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Richeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2017 -

Toyota of Boardman responded

Thank you so much for the great review of our newest employee Kyle. I'm so glad to hear that you enjoyed your experience with him and our store. The Rav4 is such a great vehicle. We hope to see you again soon. Stephanie DiCarlo Sales Manager

August 30, 2017

Outstanding leasing experience I had the pleasure of meeting Jim at Toyota of Boardman. His body of knowledge was quite impressive. He is the consummate sales and leasing profession More

by wgwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2017 -

Toyota of Boardman responded

Jim is one of our longest term employees and such a joy to work with everyday. I'm happy to hear that you felt that way too. Stop in anytime with any questions or service/maintenance needs for your new vehicle. Stephanie DiCarlo Sales Manager

August 29, 2017

Honest and kind dealership to do business with I dealt with a Mr. Jim Barth and he was a very kind and knowledgeable person to deal with. He had no problem showing me any model of vehicle and event More

by robertk90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2017 -

Toyota of Boardman responded

What a great compliment for our staff and Jim Barth. We always try our best to exceed expectations to our customers needs. Please feel free to stop in anytime with further questions about your new vehicle. Stephanie DiCarlo Sales Manager

August 29, 2017

Bought a truck offer Kevin helped make my truck purchase smooth and easy. We had bought a car from him two years earlier also. Very nice experience. Erica in finance, is v More

by Jc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bertilacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2017 -

Toyota of Boardman responded

We certainly do try to make things quick and easy. Buying a new vehicle should not be hard work for the customer. Kevin is one of our internet specialists that makes that process easy and fun. Congratulations on your new purchase. Stephanie DiCarlo Sales Manager

August 15, 2017

Patience, kindness and honesty Thanks to Mr. Jim Barth, I drove off the lot with exactly what I wanted. Thanks for your patience while dealing with two rowdy boys and a wishy wash More

by Georgia Mullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2017

Honesty, Kindness, and knowledgeable. I just bought my 3rd Toyota. I buy them because I never,never have any trouble with them. So I keep updating. The family of employee's is truly that More

by Patti Rocknic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Mangelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Richeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Toyota of Boardman responded

Wow!! 3 Toyotas. That's awesome. Thank you for your loyalty to the brand and for the compliments about us. We do have quite the fun little family here at Toyota of Boardman and we make car buying fun. We're so glad you chose us and hope to see you again soon. Stephanie DiCarlo Sales Manager

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