Toyota of Batavia

wonderful From the minute I walked on to the lot I was comfortable. Steve is an excellent car sales person he made me feel so comfortable and relaxed and everyt From the minute I walked on to the lot I was comfortable. Steve is an excellent car sales person he made me feel so comfortable and relaxed and everything was stress-free. Everything went seamlessly and I am very happy with my new vehicle. More

quick anc easy Informed salespeople - I knew the basic parameters of the offer before I arrived. Test drove the car and was ready to talk. the deal went quick and e Informed salespeople - I knew the basic parameters of the offer before I arrived. Test drove the car and was ready to talk. the deal went quick and easy. No real pressure at all. More

Very smooth Very good experience. Friendly staff, got the vehicle I wanted without any issues or delays. My salesperson went over everything about my new SUV and Very good experience. Friendly staff, got the vehicle I wanted without any issues or delays. My salesperson went over everything about my new SUV and answered all my questions. More

NEW car buying experience As this was my first time buying a new car, I was amazed at how easy they made the whole process! They were very straightforward about everything and As this was my first time buying a new car, I was amazed at how easy they made the whole process! They were very straightforward about everything and I felt very informed with what I was getting before buying! They were extremely kind and helpful! More

Salesperson was great to work with. The test drive and sales process was good. Steve was responsive, thorough, and reasonable. The only negative was being made to wait so long to meet wi The test drive and sales process was good. Steve was responsive, thorough, and reasonable. The only negative was being made to wait so long to meet with the finance manager only to be subjected to all the add on sales pitch. I was at the dealerdhip for 3 hours. We were made to wait again at delivery for something that took 5 minutes to complete. More

Many years of bussiness with Peter I have known Peter since he was just a young boy beginning his career. Peter is a true automotive enthusiast. When I shop for cars, I check with Peter I have known Peter since he was just a young boy beginning his career. Peter is a true automotive enthusiast. When I shop for cars, I check with Peter, he always treats me like family. More

Great people make a great dealership! I recently purchased a 2017 RAV4 from Steve Schafer, there was no pressure selling, just a great price upfront. Steve along with Peter (GM) did a grea I recently purchased a 2017 RAV4 from Steve Schafer, there was no pressure selling, just a great price upfront. Steve along with Peter (GM) did a great job locating a vehicle that met my criteria. Tony in finance did a great job explaining the transaction and did it quickly. Great job by all will be back! Did I say RAV4's the best SUV out there! Smitty More

No nonsense and honest The sales experience was painless. Questions asked - were answered properly. There was no pressure or sense of irritation for the time I took to think The sales experience was painless. Questions asked - were answered properly. There was no pressure or sense of irritation for the time I took to think about what I wanted. It was comfortable. More

Very good experience I've bought 4 vehicles from Toyota of Batavia so far, a 2005 Tacoma, a 2007 Prius, a 2012 Prius and now a 2017 Prius. I had previously dealt with Bob I've bought 4 vehicles from Toyota of Batavia so far, a 2005 Tacoma, a 2007 Prius, a 2012 Prius and now a 2017 Prius. I had previously dealt with Bob Sigl, but Bob has since retired, so I dealt with Jason Palmer. Jason was polite, knowledgeable, personable and professional. When I explained to him that I wanted to trade in my car and the type of car I was looking for, he was very helpful and handled everything quickly and efficiently and covered all the bases. When it's time to trade again, I will definitely deal with Jason again. More

Amazing customer service I am a first time Toyota buyer. Jason made the decision to switch so easy for me. From the time I entered the the showroom, to the time I drove off, J I am a first time Toyota buyer. Jason made the decision to switch so easy for me. From the time I entered the the showroom, to the time I drove off, Jason made the experience memorable. I'll definitely come back! -Dieter More