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Toyota of Ann Arbor

Ann Arbor, MI

Overview
Reviews
Vehicles
4.2
87 Reviews
Call Dealership (866) 250-5361

3745 Jackson Road

Ann Arbor, MI

48103

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Showing 87 reviews

September 24, 2024

Eric Liu takes excellent care of our 3 Toyotas. ..2012 Prius, 2016 RAV & 2012 Highlander. More

by jodolecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liu, David Clay, Jeff Kessler, Joe Barba
Report | Print
Sep 24, 2024 -

Toyota of Ann Arbor responded

Thank you for reviewing Eric and Toyota of Ann Arbor! Safe travels in your vehicles!

August 22, 2024

Took our 4 runner in for service there ,This was the best experience I’ve ever had getting any vehicle service my Tech Douglas J Balogh was Great I would recommend anyone owning a Toyota to visit this 5 star More

by rickycompton27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
Report | Print
Aug 23, 2024 -

Toyota of Ann Arbor responded

Thanks for sharing your positive experience! We're delighted to hear that Douglas and the team at Toyota of Ann Arbor provided you with such exceptional service. We appreciate your recommendation and look forward to seeing you again in the future!

August 21, 2024

Friendly staff, clean facility, Dropped my car off for maintenance, and got a text 40 minutes later saying it was done! And no one tried to tell me I “needed” any extra repair/service. Grade: A+ More

by dianabanana50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish i could remember his name. He was great , David Clay
Report | Print
Aug 22, 2024 -

Toyota of Ann Arbor responded

Thanks for the fantastic feedback, Diana! We're glad to hear our team at Toyota of Ann Arbor provided quick and honest service. We appreciate your support and look forward to serving you again!

August 19, 2024

Went for the 25,000 mile service on my 4Runner. They comped the alignment because the whole service took over 3 hours. Nice space to work inside while you wait for the job to be done. I appreciated More

by alberto.figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 19, 2024 -

Toyota of Ann Arbor responded

Alberto, thanks for sharing your experience! We're glad to hear you found the waiting area comfortable and appreciated our service at Toyota of Ann Arbor. Safe travels in your 4Runner!

August 16, 2024

As usual the service at Toyota of Ann Arbor was excellent as usual. Very professional. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay, Jeff Kessler
Report | Print
Aug 16, 2024 -

Toyota of Ann Arbor responded

Pete, thanks for choosing Toyota of Ann Arbor! We are glad to hear that our team has provided excellent service. See you next time!

August 02, 2024

I’ve experienced being ignored shortly after er I purchase my current vehicle and my concern was never really addressed. Regarding a short in my sound speaker system. Still exists, but out of warrant More

by kcanham503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Aug 05, 2024 -

Toyota of Ann Arbor responded

Thank you for sharing your experience. We're sorry to hear about the issues with your sound system and any lack of follow-up from Toyota of Ann Arbor. Please reach out directly so we can try to assist further, even though it's out of warranty.

August 01, 2024

Great service as always by Toyota Ann Arbor! See you in 5k miles! Thank you! More

by lowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay, Jeff Kessler, Joe Barba
Report | Print
Aug 02, 2024 -

Toyota of Ann Arbor responded

Lowell, your kind review warms our hearts! Thank you from the Toyota of Ann Arbor Team.

July 22, 2024

We had the pleasure of working with Keith Brooks when buying my new 2024 Toyota Land Cruiser. He was helpful in every aspect of the sale and personally excited for us to become owners of this iconic veh More

by kkjbrown23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Brooks
Report | Print
Jul 22, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Keith provided such excellent service during your purchase at Toyota of Ann Arbor. Enjoy your new 2024 Toyota Land Cruiser, and thank you for the recommendation!

July 14, 2024

Very good quality product services and given the service done very quickly help up the great work More

by Hailuzeita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas , Dusty Orick
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Jul 15, 2024 -

Toyota of Ann Arbor responded

We are so happy that our Toyota of Ann Arbor team earned your five stars. Thanks for your support!

July 09, 2024

Hunter found the perfect Corolla for me and reviewed the features with me—I bought it and had it to drive home Monday. Thanks Hunter More

by Dr. Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Blackwood
Report | Print
Jul 09, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Hunter helped you find the perfect Corolla at Toyota of Ann Arbor! Enjoy your new ride and thanks for sharing your experience with us!

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