Toyota of Ann Arbor

I brought my 2017 Buick Enclave in for a complimentary oil change and service. It was a great experience. Terence Cole was very friendly and helpful. It was a smooth process. oil change and service. It was a great experience. Terence Cole was very friendly and helpful. It was a smooth process. More

One hour appointment for minor service took Wei over two and a half. Tires sfter rotation were not set at proper pressure of 35lbs all were 32 or lower and a half. Tires sfter rotation were not set at proper pressure of 35lbs all were 32 or lower More

I loved the customer support. I went in for my oil change, and the person helping me out was extremely friendly and got me out quicker than expected. I went in for my oil change, and the person helping me out was extremely friendly and got me out quicker than expected. More

I have been a customer of this dealership for several years and have seen new staff added as others retired and the excellent service has been sustained. years and have seen new staff added as others retired and the excellent service has been sustained. More

Excellent dealer and service. Jacob took an excellent care of me during my services. Highly appreciated Jacob took an excellent care of me during my services. Highly appreciated More

Clean friendly customer care service. , albeit a very busy department, leading to waits for return calls etc. Overall good experience! , albeit a very busy department, leading to waits for return calls etc. Overall good experience! More

Even though I did not end up with a car from Toyota, John Howell went the extra mile for me! He was friendly, courteous, extremely knowledgeable and helpful. I cannot say enough great things about him. Texts Howell went the extra mile for me! He was friendly, courteous, extremely knowledgeable and helpful. I cannot say enough great things about him. Texts, phone calls and emails… he was in touch with me every step of the way. Choose him if you want a Toyota! More

The staff are excellent with their craft professional and very informative to the details..my trade in experience is absolutely phenominal.. and very informative to the details..my trade in experience is absolutely phenominal.. More

The only reason I did not give Toyota of Ann Arbor Five stars is because I just don’t give five stars. But I will gladly them a 4.9. We not only got wonderful service from our salesman, Tyler Doyle, but a stars is because I just don’t give five stars. But I will gladly them a 4.9. We not only got wonderful service from our salesman, Tyler Doyle, but also from the gentleman who owns the dealership. Very thorough follow ups, and they were both very much astute husbands of price and value. More

Erich and the whole team are super professional and courteous. I’m always looking forward to change my oil and have one delicious coffee in the waiting room, freshly ground and brewed. They never charg courteous. I’m always looking forward to change my oil and have one delicious coffee in the waiting room, freshly ground and brewed. They never charge me for things that are not necessary. More