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Toyota of Ann Arbor

Ann Arbor, MI

4.2
87 Reviews

3745 Jackson Road

Ann Arbor, MI

48103

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Showing 87 reviews

November 26, 2024

Even though I did not end up with a car from Toyota, John Howell went the extra mile for me! He was friendly, courteous, extremely knowledgeable and helpful. I cannot say enough great things about him. Texts More

by LauriM
Recommend Dealer
Yes
Employees Worked With
John Howell
Nov 26, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that John provided such exceptional service at Toyota of Ann Arbor. Thank you for sharing your experience and recommending him!

November 24, 2024

The staff are excellent with their craft professional and very informative to the details..my trade in experience is absolutely phenominal.. More

by Romeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP MANIGBAS
Nov 26, 2024 -

Toyota of Ann Arbor responded

Romeo, we're delighted to hear that your trade-in experience was phenomenal with the team at Toyota of Ann Arbor. Thank you for sharing such positive feedback!

November 21, 2024

The only reason I did not give Toyota of Ann Arbor Five stars is because I just don’t give five stars. But I will gladly them a 4.9. We not only got wonderful service from our salesman, Tyler Doyle, but a More

by kevinkrause
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Doyle, Mike Spiegl
Nov 22, 2024 -

Toyota of Ann Arbor responded

Kevin, thank you for your thoughtful feedback! We're delighted to hear that Tyler and our team at Toyota of Ann Arbor provided excellent service. We appreciate the high rating and look forward to assisting you in the future!

November 17, 2024

Erich and the whole team are super professional and courteous. I’m always looking forward to change my oil and have one delicious coffee in the waiting room, freshly ground and brewed. They never charg More

by Oana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Liu, service department
Nov 18, 2024 -

Toyota of Ann Arbor responded

Oana, we're delighted to hear that Erich and the Toyota of Ann Arbor team have made your visits enjoyable! It's great knowing you appreciate our service and those freshly brewed coffees. Thanks for sharing your experience with us!

November 15, 2024

I was very happy with the service and the curtesy of Reese.explained service and services needed in time More

by lynnebabcock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
Nov 15, 2024 -

Toyota of Ann Arbor responded

We're happy to hear that Reese provided courteous and informative service during your visit to Toyota of Ann Arbor. Thank you for sharing your positive experience with us!

November 13, 2024

Eric is a very courteous tech advisor, and the vehicle is done nicely within the prescribed timeframe. More

by jialuo365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liu
Nov 13, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Eric provided courteous service and your vehicle was completed on time at Toyota of Ann Arbor. Thank you for sharing your experience!

November 08, 2024

Conor was a great sales rep, everyone involved was so nice. I was treated like a king! I would highly recommend Conor! More

by pgosur
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Khalil
Nov 11, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Conor and the team at Toyota of Ann Arbor made you feel like royalty! Thanks for recommending us.

October 09, 2024

The service was done quickly and by using a dealer coupon, pricing was very reasonable. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
Oct 09, 2024 -

Toyota of Ann Arbor responded

Thank you, Steve, for stopping by to leave Toyota of Ann Arbor a wonderful review!

October 08, 2024

We'll I was told I need to buy new tires We'll he said they were number 6 I just bought the car so you need to give me new tires if this is so and I need all new windshield wipers so you need to replace m More

by allansturtevant.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
Oct 09, 2024 -

Toyota of Ann Arbor responded

Allan - Thank you for sharing your feedback with us. At Toyota of Ann Arbor, we aim to ensure all our customers are satisfied with their purchases. Please reach out directly so we can address your concerns about the tires and windshield wipers promptly! Best, David Clay - Service Manager - 734-997-7600 Ext 256

October 01, 2024

He accomplished what he planned to accomplish. He offered free car wash some other time as I needed to leave for an appointment. More

by My Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Service Department
Oct 01, 2024 -

Toyota of Ann Arbor responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Ann Arbor was able to meet your needs and offer a free car wash. Until next time, drive safely!

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