Toyota of Anaheim

Car buying made easy. Antoine let me complete a comprehensive check of the vehicle without making me feel pressured whatsoever. I would rank it an overall positive experien Antoine let me complete a comprehensive check of the vehicle without making me feel pressured whatsoever. I would rank it an overall positive experience and would recommend them! More

Overall great experience! Lupe was very courteous and had excellent customer service. Would definitely recommend her. Miller had the best price and would definitely go back for Lupe was very courteous and had excellent customer service. Would definitely recommend her. Miller had the best price and would definitely go back for another toyota. More

Got what we wanted We got the car we wanted without high pressure sales tactics. We went through the Costco Auto Program so the discount was already negotiated and we re We got the car we wanted without high pressure sales tactics. We went through the Costco Auto Program so the discount was already negotiated and we received a rebate on top of that. More

Horrible Expirience We brought our 2015 Avalon In for service and to Inspect and diagnosis my door window that seemed to have cracked with no signs of impact. They did n We brought our 2015 Avalon In for service and to Inspect and diagnosis my door window that seemed to have cracked with no signs of impact. They did not call me back when they said they would. I had to call them to find out about my car. It seemed that the 2 hours they said it would take ran into almost all day. when I went to pick up my car, the window glass was cracked a lot more than when we dropped it off. They also did not check the battery terminal corrosion condition that was part of the service. Phi told me that they had. The battery terminal was still corroded and mentioned nothing about it to us. Phi told us the cracked glass would be covered under warranty and he would order it, then call us when it comes in. Again no call. I called him left a message. He called me back and said he would make the appointment to have the glass replaced under warranty, and he would be there to greet us. We showed up on time and Phi Thai was nowhere to be found, in fact, there was no one to help us. After spending over 35 min. we decided to go find some one. We got shuffled off on to another Service Writer that had his own customers to deal with. When we tried to explain to him our frustration and concerns, he told us, I am just going to write your ticket and in so many words said I don't want to hear about any of your complaints or I will stop helping you. After I left expecting to have the glass installed that they ordered, I had to call them again. This time we talked to Frank Murphy the General Manager which again seem to brush us aside. After having the car almost all day again, we finally get a call from them and was told it would not be covered under warranty. They have done nothing for our car for the whole day they had it. They had made the crack worse than when we brought it in the first time for inspection, and now are saying that it was caused by an outside source so it is not covered. The worst experience I have ever I mean ever experienced at a Dealership in 35+ years. *** Suggestion go somewhere else! *** More

Awesome customer service Our service advisor took the time to explain everything that my car needs to be seen for. Great experience 🙏🏻 We have been taking my car every 5k mi Our service advisor took the time to explain everything that my car needs to be seen for. Great experience 🙏🏻 We have been taking my car every 5k miles today was the 25k and we loved it every time More

Excellent service Arturo was excellent , he is very polite and know how to make customer happy. Help us with all our needs and give us great deal Arturo was excellent , he is very polite and know how to make customer happy. Help us with all our needs and give us great deal More

A challenge I have use their service for a long time .but is getting way to busy can't keep up with theirs appointments. I like that is open 24/7. . I have use their service for a long time .but is getting way to busy can't keep up with theirs appointments. I like that is open 24/7. . More

I had a good experience Routine car service was just perfect Bill Murphy always goes above what I ask of him. Oil maintenance, 15,000 mile service. Thank you. Sincerely, C Routine car service was just perfect Bill Murphy always goes above what I ask of him. Oil maintenance, 15,000 mile service. Thank you. Sincerely, Catherine Provenzano More

Good job for service They took the car on time and it was ready on time and they provided shuttle as well which was very convenient. Overall I recommend this dealer They took the car on time and it was ready on time and they provided shuttle as well which was very convenient. Overall I recommend this dealer More

Car general service The staff was helpful and knowledgeable. They estimated a time and delivered as stated. Have only used this dealer because of their service - I go ou The staff was helpful and knowledgeable. They estimated a time and delivered as stated. Have only used this dealer because of their service - I go out of my way because they deliver just great service both through service and customer setvic More