Toyota of Anaheim

Amazing service. Francis and Jaime stayed with my family past closing time to finalize our deals. A month after my family bought a Highlander we came back and purchas Francis and Jaime stayed with my family past closing time to finalize our deals. A month after my family bought a Highlander we came back and purchased a Rav 4 XLE. Francis and Jaime were patient, insightful, and kind. More

Salesperson was good. Though I was just given 1 option based for lease. It would have great if I get to see all options. Finance officer wouldn’t just let me go when I wan Though I was just given 1 option based for lease. It would have great if I get to see all options. Finance officer wouldn’t just let me go when I wanted out. Worst ever experience. 4 hours in finance and they still wouldn’t let me go. Finance guy even berated me haggling for 3 dollars. So disgusted. More

I found a Tundra on the Toyota website and reached out to the dealership. After sporadic communication with multiple people I got nothing but poor communication or none at all. I tried for two weeks to work the dealership. After sporadic communication with multiple people I got nothing but poor communication or none at all. I tried for two weeks to work through the extremely poor communication to secure the Tundra I was looking for with no luck. I finally decided to move on to a different dealership that wanted to work with me. Absolutely horrible communication! More

Left a message for them to contact me. They called me 3 times in a row, (in succession) no vmail then sent me a text. I was in a meeting and it was distracting. It seemed like they we They called me 3 times in a row, (in succession) no vmail then sent me a text. I was in a meeting and it was distracting. It seemed like they were acting like a rabid dog... If that is their 1st impression..... then never mind. Toyota of Anaheim - Professionalism - 0 More

Worst dealership experienced ever. Purchased a certified Tacoma only to have the brakes fail due to poor work done by them. they promised to cover the first service cost to make up for Purchased a certified Tacoma only to have the brakes fail due to poor work done by them. they promised to cover the first service cost to make up for the hassle and now just get ignored by everyone i have tried to contact. this place is a joke, always full of excuses. More

I was mad because they were ignoring me for 30 minutes I’m seeing everyone else’s car get checked in and service and I was ignored ! I talked to the service manager Jon dulay he helped me be heard and che I’m seeing everyone else’s car get checked in and service and I was ignored ! I talked to the service manager Jon dulay he helped me be heard and checked in and out of the shop very fast! Thanks to him I made it to my family emergency I give a 5 stars Jon dulay is the person to talk to if you have a issue More

Just bought it from the Sierra from Las Vegas the financing department run too tight of the credit check damage on my credit Still Still owe me the cargo tray financing department run too tight of the credit check damage on my credit Still Still owe me the cargo tray More

I came in to finish buying a new car that was ordered and that I put a deposit on and they kept pressuring me into buying OPTIONAL add-ons. They kept telling me that I HAD to pay the extra to buy the car bec that I put a deposit on and they kept pressuring me into buying OPTIONAL add-ons. They kept telling me that I HAD to pay the extra to buy the car because many others would be willing to pay for it. As a customer their main focus should be to make sure I leave happy with MY car (as I put a deposit) not to make the most money they can and saying others would pay for the extra fees. I repeatedly told them no and they kept saying I MUST buy the add-ons. After some time they dropped some but tried to be sneaky by altering the numbers on the other add-ons. For example, I was being charged about $300 for 3M protection and then when I go into the finance room and ask for the detailed paperwork turns out they raised it to about $700. They did make sure to fix it since I noticed and told them. I then returned a day later to cancel add-ons after looking over all my papers because that IS something I’m allowed to do and was told that they couldn’t because they gave me the best deal. I come in again 2 days later about my tint and to again ask if I could cancel the add-ons. Thankfully I was persistent and they canceled the add-ons since they actually were never installed. That was another issue that I had to deal with here as apparently some of the add-ons that I was told were installed actually weren’t and I would’ve never known if I didn’t ask for them to check. When I asked for them to check if I had brake alert the sales manager said it was all good and then when I asked for him to step on the brakes so that I could see myself it actually wasn’t installed. There was 2 add-ons that I would’ve paid for and not even actually had. They claim that a department would have reached out to set up an appointment for installation, but when we talked to that specific person she said that she didn’t have me on file because the paperwork said it was installed. There is so much more that I could say but to keep it simple I would not recommend and if you do be careful! Watch those numbers they give you and make sure to verify everything is installed. Lupe and Johnny were great in this experience and would give them personally 5 stars. More

I am from Massachutses and I buy a car on Toyota of Anaheim and I have a really bad experience the worst experience with the paper work I have 3 months and I still can get my plates just because this Anaheim and I have a really bad experience the worst experience with the paper work I have 3 months and I still can get my plates just because this people don’t do they work right if you want to buy a car never go to Toyota of Anaheim More