
Toyota of Anaheim
Anaheim, CA
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In this insane car market ToA was like an oasis for us poor wandering souls. From the minute I inquired about purchasing a new vehicle I had individualized, professional, and timely support. I even visite poor wandering souls. From the minute I inquired about purchasing a new vehicle I had individualized, professional, and timely support. I even visited other dealerships in the OC prior to this and I can confirm they were the most timely, convenient, technologically savvy, and on top of my order. From initial conversations to end of sale I received some of the best customer service you could ask for. In particular, Karina was like my personal guide, car guru, resource, and concierge. I couldn't ask for a more kind and supportive associate. I have never seen folks respond faster! Even the financing department under Luis/ Fernando gave me a better APR and final deal than I expected (I didn't think it was possible at the low end I was already quoted by competitors). There were a small few mixups in paperwork and they were quick to help problem solve which shows their commitment to customer service. In sum I sleep great at night in my new Prius because of these folks (let alone because the MPG for these beauties is incredible btw.) Looking to service and heck maybe another new car someday through ToA until my last days on this little blue marble! :) More
I want to write a thank you review for ANGEL in the services department. I had a construction truck drop a whole thing of nails on the street and ended up with 10 NAILS in my tire. I called services to services department. I had a construction truck drop a whole thing of nails on the street and ended up with 10 NAILS in my tire. I called services to see if it was covered in my warranty and Angel did everything possible to get me the best deal and even tracked down his manager so I would have the most accurate information. When I scheduled an appointment for 7am, he called me back and updated me. Although 7am wasn't available he put me in at 8am which was the next best time. I am so thankful and grateful for Angel. He is the Best!!!!! More
Just writing to thank EDGAR from sales CARLOS the sales manager and Benita from the used car department, for making this purchase happen! on my wife 2022 highlander platinum she loves it! Thank you guys fo manager and Benita from the used car department, for making this purchase happen! on my wife 2022 highlander platinum she loves it! Thank you guys for making this possible More
Miller Toyota has helpful and seamless sales teamwork . Last weekend, Penny responded by telephone to my interest in purchasing a 2022 Rav4 Prime and selling my 2016 Rav4 Hybrid. She thoroughly answered my Last weekend, Penny responded by telephone to my interest in purchasing a 2022 Rav4 Prime and selling my 2016 Rav4 Hybrid. She thoroughly answered my questions about the dealership and desired car. She emailed examples of two models with their equipment and price to aid my identification of my desired features. She referred me to Luis, who I met on Monday to assess the trade-in value of my 2016 Hybrid. At that time, I was introduced to Jeremy, who added my name to the list of interested parties waiting to purchase a RAV4 Prime and explained the process for fulfilling a reservation for a vehicle. More
Rico was fabulous. He was so good at keeping me informed about what was happening with my vehicle. Everyone was just so nice. I really appreciated that they ordered a Lyft for me to get home quickly. I wil about what was happening with my vehicle. Everyone was just so nice. I really appreciated that they ordered a Lyft for me to get home quickly. I will definitely go back in the future. More
just call Miller and asked to speak with the Service just call Miller and asked to speak with the Service Mgrs no luck was told they will get a message to the Service Mgr ask will I get a call today ans just call Miller and asked to speak with the Service Mgrs no luck was told they will get a message to the Service Mgr ask will I get a call today answered not sure really. I have been going to Miller toyota for 3 years last visit was Sept 19th due to my maintenance light went on now they supposedly top all fluids on Oct 18 my oil light went on what the xxxx check oil and no oil I bought 1 quart put it in took to Irvine toyota they took care of me they filled oil up and told me it's either two thing Miller did not fill up oil or car is burning oil but they found no leaks so I have to check oil now and keep checking oil if oil is low again then they will do an oil Consumption test. And mind you I had an oil change in June I go each and ever time to have my car taken care of to have peace of mind and this happens and I can not even speak with the service manager not good More
My sister and I were looking around and found this amazing place!! We purchased a Toyota Corolla and got a great deal on it!! Salesman Guadalupe Ochoa made everything possible so that my sister cou amazing place!! We purchased a Toyota Corolla and got a great deal on it!! Salesman Guadalupe Ochoa made everything possible so that my sister could get a great deal, and in partnership with his manager they made it happen!!! The customer service was great, all the staff members were super friendly. I totally recommend this place if you’re looking for people that are willing to help and go above in beyond… More
Arrived for my 3:30 appointment on time and queued at the appointment lane. Noticed a lot of customers waiting for their vehicles to be delivered from the service bay. After waiting 40 minutes with a few ad appointment lane. Noticed a lot of customers waiting for their vehicles to be delivered from the service bay. After waiting 40 minutes with a few advisers making eye contact but never acknowledging me, I was finally approached by Fabian Ramos. His oil change quote for a 2007 Highlander would be $59.95. Argued that I usually pay $29.95 and that was the the price quoted to us when we made the appointment. Will take my business somewhere else. More
Mistakenly pulled up into the wrong lane for "no appointment." I did have an appointment. I was the first car there. I was completely ignored until I finally tracked down a service writer and got so appointment." I did have an appointment. I was the first car there. I was completely ignored until I finally tracked down a service writer and got some help. Oil change took two hours. And they overfill the oil, and overfilled the coolant box. Also the tires were under-inflated and not up to spec. All those "inspections" they do are not accurate. How can you overfill the oil?! How can you not add the proper amount of air to the tires?! More
Run!Service once great, now shady,advising expensive unneeded repairs. Elderly targeted. Anything beyond normal servicing, get a second opinion. Former Customer of 11 years. unneeded repairs. Elderly targeted. Anything beyond normal servicing, get a second opinion. Former Customer of 11 years. More