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Toyota of Anaheim

Anaheim, CA

4.4
747 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 747 reviews

November 02, 2020

HORRIBLE SERVICE AND TERRIBLE GENERAL MANAGER! I must say working in a Data Center, Restaurant and Retail industry, I come across a lot of unhappy customers and the way I defuse the situation and comfort the More

by carlosjrd1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
josh irvine, Martin Miller
Nov 16, 2020 -

Toyota of Anaheim responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Joshua Irvine General Manager

September 30, 2020

Schedule RECALL service , confirmed part is reserved, dealer sold reserved part , did same 9 month ago , DEALER DOES NOT CARE ABOUT CUSTOMERS, WORST IN USA!!!!!!!!!!!!!!!!!!! More

by MillerSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Gajewski, Andrew Baer, Bob Cross, Frank Rivera, Tom Lu, Sang Cao, Ricahrd Cerda, Martin Miller, Mario Rosales, Kris Sharma
Oct 19, 2020 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize for your recall experience. I would like an opportunity to fix this and to earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. -Joshua Irvine, General Manager

August 25, 2020

. We won’t be purchasing a car from this dealership ever. We were treated badly by both Roger and by Elcur. Lupe was okay and understood our concerns. Barun was our intial contact but he Pawned is off More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Elcur and Lupe and roger
Sep 04, 2020 -

Toyota of Anaheim responded

I apologize that you experienced this while shopping at our dealership. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jirvine@millerautomotive.com. Joshua Irvine General Manager

July 27, 2020

I had a completely horrible experience today at Miller Toyota, and will never step foot in there again! My service appointment got cancelled with no notification and hardly any of the workers there were w More

by nouranm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rafael
Jul 31, 2020 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize for what you experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine General Manager

July 15, 2020

Horrible service. We were there on 7/5/20 being helped by Emilio and his manager. Manager had very bad customer service, heard another manager while waiting talking very bad about another customer in Spanish More

by Voropeza88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emilio Rocha and his manager
Jul 31, 2020 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize for what you experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine General Manager

July 14, 2020

This is the worst dealer I have ever been to I will never purchase from here again BEWARE of this Shady Rip off of a dealer . It started when I applied online and a sales rep name Elcer called me and let me More

by lalvarado48
Recommend Dealer
No
Employees Worked With
Karla Bonilla & elcer
Jul 31, 2020 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize for what you experienced during your visit trying to purchase with us. I would like an opportunity to fix this and to earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine General Manager

June 20, 2020

My car visor on the driver side was broken and I had ordered a replacement and tried to install it myself. I was successful at getting the old one out but couldn't get the new one in. I called Miller an More

by Annette
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Jul 29, 2020 -

Toyota of Anaheim responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 04, 2020

Their integrity is questionable I had to have a new master key system made for my 2015 Toyota Camry. The quote I was given on the phone was $100.00 less than the quote I got in pers More

by Miss Pennyfeather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshph, Frank Rivera
February 12, 2020

My name is Muhammad Liaquat and today 2/11/2020 I bought my 2014 Prius from miller Toyota of anahiem. Called and Mr.Barun Herrera answered and helped me with best customer service possible, gave test drive More

by Muhammad liaquat
Recommend Dealer
Yes
Employees Worked With
Barun Herrera
Feb 21, 2020 -

Toyota of Anaheim responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Congratulations, we hope you loved your new vehicle for years to come.

February 11, 2020

Service I have purchased and services my Toyota's for over 10 years at this location. In the past year the service has been horrible. Today I made an appoin More

by CY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My rep was great, service manager didn't care that I had a problem. Did come over after I complained, didn't say anything after I ranted in his office. As a manager, he could have done so much more to alleviate the issue.
Feb 24, 2020 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. David Mello General Manager (714) 879-6300 dmello@millerautomotive.com

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