Toyota of Anaheim

I went in for a simple oil change and asked them not to take my tires off because I had a tire rotation and a balance on my tires on Wednesday of this week . Did anyone listen absolutely not.Now I have to take my tires off because I had a tire rotation and a balance on my tires on Wednesday of this week . Did anyone listen absolutely not.Now I have to go back to the place where I had my tires rotated and balanced and have it done again . I’m so frustrated right now why don’t your guys listen to owner of the cars. They also said my battery was bad not true because I had my battery checked the day before and it was fine no issues. Now my car runs horribly. Not at all a happy customer. I worked in customer service for 6 years and I would have never did that to my customers. Now I’m a teacher and I’m really not happy with my service . More

I was impressed by their teamwork, dedication, focus and honesty. Good guys!! I'm Happy! honesty. Good guys!! I'm Happy! More

We brought our Rav 4 in for the maintenance work. We had planned to wait while the work was done. It was supposed to take about two hours, but it was done in one hour. I was very grateful, because m We had planned to wait while the work was done. It was supposed to take about two hours, but it was done in one hour. I was very grateful, because my husband has long Covid that has affected his brain and he becomes restless after awhile. I think Vince, our service rep, sensed that my husband had special needs and was very attentive. No words can express my gratitude to Vince for his attention to our needs. Thank you, Vince! More

The service representative, was top notch. He did a great job explaining everything clearly to me. He did a great job explaining everything clearly to me. More

Had the earliest appointment scheduled at 7:15 am. Checked in the car. Waited out side the building since it’s a routine oil change. 3 hours later car is still parked outside while others after me che Checked in the car. Waited out side the building since it’s a routine oil change. 3 hours later car is still parked outside while others after me checked in and had service completed. Not until I flagged the advisor the car was taken in an hour later. Morning wasted More

I was able to buy a GR Corolla from them relatively painlessly. Ashley Lozoya was very helpful and kept me up to date on the cars arrival so I could be there just after it arrived! painlessly. Ashley Lozoya was very helpful and kept me up to date on the cars arrival so I could be there just after it arrived! More

I have dealed with BMW, Mercedes, Acura, Honda, Toyota etc dealers due to the ownership of different cars, Toyota of Anaheim is The Best Dealer. Their regular services and charges are so clear on their we etc dealers due to the ownership of different cars, Toyota of Anaheim is The Best Dealer. Their regular services and charges are so clear on their website, and they even post on the columns of their service building, plus the coupons they often offer, you could get the dealers service with the non-dealers price. Their waiting area is the best too, they provide similar Starbuck's coffee for free, bottle water and donuts are free too. If you have Toyota car, go Toyota of Anaheim! More

Service appt made over one week ago for oil change. Contacted the night before to change from 8:30 to 11am. Still took 3 1/2 hours to do service (only needed tire rotation and no oil change). Appointme Contacted the night before to change from 8:30 to 11am. Still took 3 1/2 hours to do service (only needed tire rotation and no oil change). Appointments were overbooked. More

Everything went well and got some issue fixed by the dealership. Helpful with the service dealership. Helpful with the service More

Once again Lexi came through. She always kept me updated throughout the service process. She also walked me through what might be the cars recurring problem. She was always honest She always kept me updated throughout the service process. She also walked me through what might be the cars recurring problem. She was always honest and upfront with me all the while with a smile on her face. This girl is a keeper and you better treat her right. She’s one of the best Service Advisors you’ve got!!!! I will definitely be bringing my cars service maintenance to her. More