Toyota of Anaheim

My car visor on the driver side was broken and I had ordered a replacement and tried to install it myself. I was successful at getting the old one out but couldn't get the new one in. I called Miller an ordered a replacement and tried to install it myself. I was successful at getting the old one out but couldn't get the new one in. I called Miller and they gave me a price of how much it would cost. I went in and service advisor Michael Robinson helped me. He was wonderful, he fixed my visor at no charge......he said I did the hard part by removing the old visor. That made my day and if I ever buy another car I will go to Miller Toyota. More

My name is Muhammad Liaquat and today 2/11/2020 I bought my 2014 Prius from miller Toyota of anahiem. Called and Mr.Barun Herrera answered and helped me with best customer service possible, gave test drive my 2014 Prius from miller Toyota of anahiem. Called and Mr.Barun Herrera answered and helped me with best customer service possible, gave test drive and discounted the Car way below our expectation even tough it was extremely tough, gave Mr.Barun really hard time negotiating but Mr.Barun stayed positives and humble and tried everything to lower the price as much as he can and we finally bought the car. I would suggest all readers to must Ask for Barun Herrera when you should Ben interested to buy a brand new Toyota or a used car. You will not Ben disappointed. Surely coming back to buy more cars. Thanks you Barun.. my dad loves this car we bought today from you. Thank you for taking care of my family!!! God bless you! More

Service I have purchased and services my Toyota's for over 10 years at this location. In the past year the service has been horrible. Today I made an appoin I have purchased and services my Toyota's for over 10 years at this location. In the past year the service has been horrible. Today I made an appointment for an oil change and it took 3 hours. I requested a $29.95 oil change and was charged an extra $15 for my minivan. I do regularly pay more, but not $15 more. My receipt does not show the $29.99 oil change, it's all separated and add up to $45.00 my rep, who was great, asked the manager, but he didn't care. I even went into his office and he just looked at me after my rant. This is the 3rd time this has happened to me. First was movie tickets that was no longer available, but still on their website. The 2nd was synthetic oil change that was priced $54.95 on the website, but I was charged $59.95 at the dealer. These are small amounts, but it is the fact that they don't care when I bring it up at checkout. I would not recommend their service department anymore. More

We Make It Easy - To Ruin A Relationship I have bought over 35 Toyota's from this dealer in the last 10 years. I dealt with David Hatch for all of those years and was sad to see him retire. I have bought over 35 Toyota's from this dealer in the last 10 years. I dealt with David Hatch for all of those years and was sad to see him retire. I needed to purchase a new truck and thought that I might receive at least reasonable service from his replacement. Unfortunately, this was not the case. Barun, his replacement is a fast-talking salesman who makes your stereotypical slimy used-car salesman look good. In one transaction he tried to insert a service contract into the sales price and when I questioned him, his response was, "I checked your files and you had service contracts on all of your other deals". That was a flat-out lie. In another deal, I asked for and received a quote on a Tundra SR. Further in our discussion, with no warning, Barun changed the vehicle to a Tundra SR5. When I reminded him that I wanted the Tundra SR model, his response was, "this is a better deal". So his rationale is that if I am in the market for specific Toyota, it doesn't matter what I want as long as it suits his needs. Needles to say, I had to walk out of the dealer and will NEVER do business with them again. So sad to end a 10 plus year relationship that way.... More

Had gone for service in November 2019, the service was amazing even when i had no appointment. So i decided to purchase a car based on my experience. Purchase my 2020 rav on new yrs eve with Octavio and amazing even when i had no appointment. So i decided to purchase a car based on my experience. Purchase my 2020 rav on new yrs eve with Octavio and Juan, sales rep, everything was great until the deal was signed. After leaving with the new car, Someone was to contact me for window tinting within a week. No one called me. I called and left msgs, no one return my call. I drove to Miller Toyota during the week, spoke to Karla, sales manager. Karla schedule an appointment for Saturday at 11. Came on Saturday to dealer, Karla was not available until after 1pm. Spoke with Frank, he refuse to provide me tint location address. He didn't even try to help. Frank said i had to wait u 2 plus hrs until Karla arrived. I refuse to wait as i had a newborn n a toddler. Called back to speak to Karla at 2pm, she apologized. She informed me she would call tint place to check if they can schedule me same day and she would call me back. I never heard from her again, tried calling her but goes straight to a voicemail that can not take msgs. Waiting to speak to general manager for a solution. Called him and left a voicemail yesterday at 6pm. More