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Toyota of Anaheim

Anaheim, CA

4.4
695 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 695 reviews

January 02, 2025

Just had a great experience in buying a BZ4x at Toyota of Anaheim. Fernando spent as much time with us, as we needed. Especially with a big learning curve for this newer tech. It helped that he is an owner h More

by 999toml
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 03, 2025 -

Toyota of Anaheim responded

Hi, we are very happy Fernando could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 01, 2025

Great service and very friendly. My car was done within a reasonable time. I appreciate their service. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Adamson
Jan 02, 2025 -

Toyota of Anaheim responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Very unorganized dealership, Upper management seems too important to deal with customers having serious issues. Service team does not double check vehicles before sending them out to be ready for customers More

by danielm2419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Baer
Jan 01, 2025 -

Toyota of Anaheim responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine | Group 1 Automotive General Manager Toyota of Anaheim (www.toyotaofanaheim.com) jirvine@group1auto.com

December 31, 2024

I had an appointment at 10 am for a software update and it took me more than 4 hrs of waiting. Despite of my scheduled 10 am service slot , i was told that It would take 2 to 3 hrs because there are still More

by jafe_9024
Recommend Dealer
No
Employees Worked With
Thomas
Jan 01, 2025 -

Toyota of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine | Group 1 Autom otive General Manager Toyota of Anaheim (www.toyotaofanaheim.com) jirvine@group1auto.com Read Less

December 30, 2024

Went for a regular oil change. I asked for any promotions, instead of being honest. Which you can say to me , No. Adviser just put regular oil instead of synthetic oil. To show th More

by Toyota customer
Recommend Dealer
No
Employees Worked With
Lee
Jan 01, 2025 -

Toyota of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine | Group 1 Automotive General Manager Toyota of Anaheim (www.toyotaofanaheim.com) jirvine@group1auto.com

December 28, 2024

I think taking my car in to the dealership for service is probably my bottom 5 favorite things to do. However, my service advisor, Thomas Wasnok made me feel so comfortable from the second he approached my v More

by Kmason88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Dec 29, 2024 -

Toyota of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

Gilbert with Toyota of Anaheim is very professional and sincere. I completely recommend buying from Gilbert and Toyota of Anaheim. More

by Gvillagrana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Dec 28, 2024 -

Toyota of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

Big big big shout out to our guy, ELCER! My family and I have purchased multiple cars in the past and the process has never been this easy! Starting from our first phone call, to our first m More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELCER
Dec 22, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Service advisor was very helpful, I’ll keep bringing my vehicle for service in the future. More

by Insuranceguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youbert moreh
Dec 22, 2024 -

Toyota of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Very nice staff. Answered all questions to my satisfaction. Service representative, Lee, was excellent in his suggestions and explanations. More

by john.napierala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach *****
Dec 21, 2024 -

Toyota of Anaheim responded

Hi John, we're happy you found Lee to be so supportive during your experience here at Toyota of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

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