Toyota of Anaheim

Well first of all costumer service is so terrible they need to work on it they need to give them more training to their service advisors.. I took my 2021 camry to get all new tires and get the oil service need to work on it they need to give them more training to their service advisors.. I took my 2021 camry to get all new tires and get the oil service done and I'm so disappointed because they ended up damaging all 4 rims as soon as I received my vehicle the service porter didn't even hand my key he just gave a really rude attitude saying oh they are inside the car.. what kind of customer service is this ??when I checked my tires I notice they were all damage I spoke to my service adviser ricardo benitez letting him know about the damage but he tried to get away by saying my rims had curve side damage... made it seems like it was my fault.. which I find it very very rude that they damage them and try to deliver my vehicle on that condition.then I spoke to the service manager who offered to fix the issue then when livk up my car fromm gett6 the rims fix notice they only did nothing but spots repairs on my rims.. ricardo acted like they did a good job.. but they look terrible .. I'm truly disappointed i wouldn't recommend this dealership at all!!!! More

horrible experience with this dealership, they take advantage of the people. at time of making a deal they promised us a specific APR which was agreed upon. when the first state came in it was a differ advantage of the people. at time of making a deal they promised us a specific APR which was agreed upon. when the first state came in it was a different much higher APR. Called and spoke to the sales person who we made the deal with and he insured us that it should been correct to please go back. when we went back was told by the manager that the deal had already been made that there was nothing they could do. that we could go to a different bank to get a better APR. even with the sales person stating that was not the agreed upon APR. they sold the car now don't anything to do with you. DO NOT go to this dealer if you want to be scammed More

When I drove in, it took a very long time before a service advisor came to talk to me to see what I needed even though I had an appointment. Then I could not reach the advisor by phone when I tried to service advisor came to talk to me to see what I needed even though I had an appointment. Then I could not reach the advisor by phone when I tried to find out if my car was ready. According to the phone system he didn’t exist. More

Bought a couple of vehicles here, I even bought a service package for my 4runner, and the first time I took it for service, I was hit for $4000 dollars worth of work. package for my 4runner, and the first time I took it for service, I was hit for $4000 dollars worth of work. More

Always good, but long wait today for an oil change and fluid checks and a great wash fluid checks and a great wash More

My service advisor, Thomas Adamson, was polite, knowledgeable, communicated quickly throughout the time my car was being serviced. I am pleased with the work that was done today. The car runs knowledgeable, communicated quickly throughout the time my car was being serviced. I am pleased with the work that was done today. The car runs and drives beautifully. More

Employees very curtious and efficient. I was surprised I was in an out in record time. Since I was waiting for the work to be done. I was surprised I was in an out in record time. Since I was waiting for the work to be done. More

This was the easiest car buying experience that can ever remember having. Our sales consultant Jeremy was fantastic! I was extremely impressed with the deal negotiation process and how quickly I move throug remember having. Our sales consultant Jeremy was fantastic! I was extremely impressed with the deal negotiation process and how quickly I move through financing and completed the sale. Would highly recommend Toyota Van Anaheim! Robert More

Fernando Cerna was wonderful to work with. He is extremely knowledgeable about the Rav4 we bought, he knew all the small details and explained things very well. He knew the car inside and ou He is extremely knowledgeable about the Rav4 we bought, he knew all the small details and explained things very well. He knew the car inside and out. I can't say enough about how Fernando made everything so seamless and easy. And Gloria in Finance also was great. Thanks so much!! Janelle Freshman More