Toyota of Anaheim

Great customer service, Advisor Andres along with technician Jon explained very detailed the car service. technician Jon explained very detailed the car service. More

Just purchased my third vehicle from Karina Cardenas. My vehicle was delivered directly to my residence. Exceptional service as always. The transaction was smooth, no issues, everything on the vehicle wa My vehicle was delivered directly to my residence. Exceptional service as always. The transaction was smooth, no issues, everything on the vehicle was as described. Karina has always been on point with honesty, integrity, and customer service that is very much appreciated. Adrian delivered the vehicle to me and spent several hours going over all the details and features of an EVV as it is all new to me. Adrian has much potential and with his patience and kindness will be very successful in the business. Thank you Karina and Adrian for yet another pleasant transaction that is greatly appreciated. More

Very well run. Professional, clean and the service advisors are knowledgeable. Nice lounge area and plenty of space to do some work or watch the news. Professional, clean and the service advisors are knowledgeable. Nice lounge area and plenty of space to do some work or watch the news. More

I appreciate this Toyota dealership! They are courteous and explain what else is added to my warranty. Very efficient and timely! They are courteous and explain what else is added to my warranty. Very efficient and timely! More

Fast and easy purchase! Both the sales rep and the finance rep were amazing to work with! Overall great experience. Both the sales rep and the finance rep were amazing to work with! Overall great experience. More

I got what I need and offer me the best financial plan I’m really happy whit my new car, the salesperson Jose answer all my questions about the car. If I would buy another car in the future definitely cho I’m really happy whit my new car, the salesperson Jose answer all my questions about the car. If I would buy another car in the future definitely choose Toyota of Anaheim More

Everyone that worked with me during my visit was very helpful, I would recommend this dealership to a friend. helpful, I would recommend this dealership to a friend. More

1. Terrible customer service!!!! Typically, my previous dealership experiences have been that you deal with 1 salesman from beginning to end. By the time we finished up we were “Serviced“ by 6 different sa dealership experiences have been that you deal with 1 salesman from beginning to end. By the time we finished up we were “Serviced“ by 6 different salesmen and had to reconvey details every single time. 2. PREDATORY PRACTICES: a. They have a security system that they put on all cars on the lot. They try to charge you hundreds of dollars for the system without explaining what the service is or how to access the benefit. b. They lied about the terms of our pre approved financing in order to try and convince us to finance through Toyota. 3. After waiting around for several hours, we finally got to the finance office. another hour later we wrapped up with the finance manager and was finally ready to go. Unfortunately our “sales rep” was no where to be found. I had to ask 3 separate times to get someone else to give us the keys and let us leave. This lasted for approximately 30 minutes until the sales manager finally did something and had another sales rep assist. Overall this was a 4.5 hour experience. I cannot imagine how long other customers have to be at the dealership with this kind of service, when they aren’t as prepared or educated on the car buying process. Honestly, this is the worst car buying experience I have ever participated in. More

Todd and his team got me into the car I always wanted thank you guys. thank you guys. More

great effort from Ethan Hope and the toyota team at toyota of anaheim. well done, they did a awesome job locating a difficult to find tacoma. very pleased with the purchase. thank again scott m. toyota of anaheim. well done, they did a awesome job locating a difficult to find tacoma. very pleased with the purchase. thank again scott m. More