Toyota of Anaheim

Everyone that worked with me during my visit was very helpful, I would recommend this dealership to a friend. helpful, I would recommend this dealership to a friend. More

1. Terrible customer service!!!! Typically, my previous dealership experiences have been that you deal with 1 salesman from beginning to end. By the time we finished up we were “Serviced“ by 6 different sa dealership experiences have been that you deal with 1 salesman from beginning to end. By the time we finished up we were “Serviced“ by 6 different salesmen and had to reconvey details every single time. 2. PREDATORY PRACTICES: a. They have a security system that they put on all cars on the lot. They try to charge you hundreds of dollars for the system without explaining what the service is or how to access the benefit. b. They lied about the terms of our pre approved financing in order to try and convince us to finance through Toyota. 3. After waiting around for several hours, we finally got to the finance office. another hour later we wrapped up with the finance manager and was finally ready to go. Unfortunately our “sales rep” was no where to be found. I had to ask 3 separate times to get someone else to give us the keys and let us leave. This lasted for approximately 30 minutes until the sales manager finally did something and had another sales rep assist. Overall this was a 4.5 hour experience. I cannot imagine how long other customers have to be at the dealership with this kind of service, when they aren’t as prepared or educated on the car buying process. Honestly, this is the worst car buying experience I have ever participated in. More

Todd and his team got me into the car I always wanted thank you guys. thank you guys. More

great effort from Ethan Hope and the toyota team at toyota of anaheim. well done, they did a awesome job locating a difficult to find tacoma. very pleased with the purchase. thank again scott m. toyota of anaheim. well done, they did a awesome job locating a difficult to find tacoma. very pleased with the purchase. thank again scott m. More

Team was helpful and great customer service. Customer service advisor Jose Reina helped me through out the whole process. Customer service advisor Jose Reina helped me through out the whole process. More

The service was excellently performed and the staff were very efficient and really knowledgeable. Youbert and Anthony were very helpful and polite. Their customer service performance is very commendable and very efficient and really knowledgeable. Youbert and Anthony were very helpful and polite. Their customer service performance is very commendable and should be emulated. More

Good services adviser Vince Tran and he is willing to go extra mile for the customer to assists with the services. extra mile for the customer to assists with the services. More

Adrian from internet sales was great! The whole team was very helpful but Adrian went above and beyond to provide us with excellent service and made himself available whenever we needed h The whole team was very helpful but Adrian went above and beyond to provide us with excellent service and made himself available whenever we needed him. The dealership offered us the best price compared to any other and I will definitely be back to buy my next car and have already made a plan with my dad to buy his next car. More

Todd and his team really took care of me and helped me find a great car! find a great car! More

Recently went to this dealership and purchased a 2023 Tundra TRD PRO. I couldn’t be happier with customer service from the staff, especially from Fernando Cerna and Francis Ponce. They made the buying ex Tundra TRD PRO. I couldn’t be happier with customer service from the staff, especially from Fernando Cerna and Francis Ponce. They made the buying experience quick, easy and no pressure with the negotiations. I’ve been loyal to a specific dealership but they have definitely earned my business. More