Toyota of Anaheim

My experience at this location was very disappointed. I received a very poor service from the sales manager. Although I purchased a 45 thousand dollar vehicle, he showed a very arrogant attitude. Not eve I received a very poor service from the sales manager. Although I purchased a 45 thousand dollar vehicle, he showed a very arrogant attitude. Not even once this person welcomed me despite being sitting in front of me. His poor customer service skills were also shown in the way he handled a reckless mistake made during the vehicle purchase. After signing the purchase agreement, I noticed that one of the vehicle tires was damage. When I notified this to the sales manager not only he refused to repair the tire but insulted me by saying that “the dealer could install the tire free of charge but I needed to purchase it” . I was not asking for charity. I was asking for the dealer to take responsibility for it mistake. One thing I learned from this experience is that not everyone has good customer service at this location. After this bad experience, I will never return to this location. If I can give this location less than one star, I will be happy to do it. Unfortunately it is not possible. More

They are very accomodating and helpful! Will definitely come back here for my next car and will recommend it to my family and friends! Will definitely come back here for my next car and will recommend it to my family and friends! More

They said I would be done by 11:15am and end up leaving by 12 pm by 12 pm More

Joe Mendez was very helpful when my car needed major service. I would recommend him for service support. service. I would recommend him for service support. More

They have a user friendly phone system making it easy to schedule service appointments. Plenty of dtaff available for checking. Capable, friendly, efficient service with Youbert Maneh. schedule service appointments. Plenty of dtaff available for checking. Capable, friendly, efficient service with Youbert Maneh. More

Youbert was very helpful and prompt with the service provided. Miller will be my go to service and possibly another Toyota purchase. provided. Miller will be my go to service and possibly another Toyota purchase. More

Have been going to this dealership for the past 20 years and have always had great service on both of my Toyota vehicles. and have always had great service on both of my Toyota vehicles. More

Excellent service Elcer Hernandez 5 stars. I will recommend to my friends. Good jod Elcer I will recommend to my friends. Good jod Elcer More

False information just to get you to come in an charge you more and some staff very unprofessional you more and some staff very unprofessional More

Our sales rep, Roberto, was awesome. Finance manager, Jaime Perez, is very superficial. He was only reliable when he was trying to sell add ons/ warranty to the car, but when I am trying Finance manager, Jaime Perez, is very superficial. He was only reliable when he was trying to sell add ons/ warranty to the car, but when I am trying to cancel the warranty he sold me (found a better price), he would not respond at all. Left him a few messages, seems like he is delaying it on purpose. I will never make any transaction with him ever again. Aside from that, the sales rep was awesome. More