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Toyota of Anaheim

Anaheim, CA

4.4
695 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 695 reviews

October 11, 2024

Great customer service. The deal ship is clean. They always have coffee and donuts. If your waiting for your car they try to be as quick as possible. More

by Lupegirl54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Oct 13, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Great service, Lee was super helpful, thru the whole process. I will recommend this dealer , for sure. More

by Susana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach
Oct 13, 2024 -

Toyota of Anaheim responded

Susana, Ensuring your satisfaction is our ultimate goal and we are pleased to hear that Lee provided a great service experience for you! We appreciate your review and your recommendation! It would be our pleasure to have the opportunity to assist you again. Josh Irvine General Manager jirvine@group1auto.com

October 10, 2024

Well first of all costumer service is so terrible they need to work on it they need to give them more training to their service advisors.. I took my 2021 camry to get all new tires and get the oil service More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo benitez
Oct 13, 2024 -

Toyota of Anaheim responded

Angie, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Joshua Irvine General Manager jirvine@group1auto.com

October 10, 2024

horrible experience with this dealership, they take advantage of the people. at time of making a deal they promised us a specific APR which was agreed upon. when the first state came in it was a differ More

by dont buy here
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
francis Ponce, Chrisitan
Oct 18, 2024 -

Toyota of Anaheim responded

dont buy here, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent sales experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 09, 2024

When I drove in, it took a very long time before a service advisor came to talk to me to see what I needed even though I had an appointment. Then I could not reach the advisor by phone when I tried to More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yehia Eljendi
Oct 13, 2024 -

Toyota of Anaheim responded

Joyce, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 06, 2024

Bought a couple of vehicles here, I even bought a service package for my 4runner, and the first time I took it for service, I was hit for $4000 dollars worth of work. More

by robbie.sagusay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Oct 10, 2024 -

Toyota of Anaheim responded

robbie.sagusay, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 06, 2024

Always good, but long wait today for an oil change and fluid checks and a great wash More

by mrboehme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lu
Oct 12, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (714) 879-6300 when you have a chance. Thank you, and we look forward to hearing from you.

October 05, 2024

My service advisor, Thomas Adamson, was polite, knowledgeable, communicated quickly throughout the time my car was being serviced. I am pleased with the work that was done today. The car runs More

by S. G. A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Adamson
Oct 12, 2024 -

Toyota of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2024

Employees very curtious and efficient. I was surprised I was in an out in record time. Since I was waiting for the work to be done. More

by lmmendoza48
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach
Oct 26, 2024 -

Toyota of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

I’m glad I chose this dealer to trade in my car. I wasn’t happy with my car officially because of my interest and high monthly payments. I went into this dealer thinking I was gonna come out with th More

by Salgadovianey08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elcer Hernández, Jonny Mora
Dec 13, 2024 -

Toyota of Anaheim responded

We appreciate the 5-star review!

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