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Toyota of Anaheim

Anaheim, CA

4.4
635 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 635 reviews

July 20, 2024

Walked in, found the exact model with accessories that I was looking for, test drove the car and got everything done within four hours. It was a very smooth and honest experience. Would come here again to b More

by kuang.jade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kersh
Jul 22, 2024 -

Toyota of Anaheim responded

Hi Kuang, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2024

Aidan was really helpful, he was patient as I searched for the perfect car and gave me the best deal compared to any other Toyota I shopped at. More

by ilbertmoreh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Alvarez
Jul 22, 2024 -

Toyota of Anaheim responded

Hi, we're happy you found Aidan to be so supportive during your experience. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Youbert is the best advicer. I trust him. He is the number one. Never has me waiting. More

by dtavalos
Recommend Dealer
Yes
Employees Worked With
Youbert
Jul 22, 2024 -

Toyota of Anaheim responded

Hi, thanks for your praise and kind comments about Youbert. Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2024

Made a reservation for 7am. Got there on time, was told it would be done by 12. After the 5 hours of waiting at the dealership , and only after I inquired about it, did I see it More

by Jeffmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua…the manager, didn’t get her name.
Jul 26, 2024 -

Toyota of Anaheim responded

Jeffmoses, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the wait time. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Josh Irvine General Manager jirvine@group1auto.com

July 16, 2024

Been coming here for about 30 years. Am an older single widow. I feel comfortable with the customer service and the quality of the work. My service rep is Lee Bach, and I trust him compl More

by Teddyblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach
Jul 17, 2024 -

Toyota of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. We hope you have a great day!

July 15, 2024

Anthony my rep was great, his the the reason I would go back to the dealership. More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wooster
Jul 17, 2024 -

Toyota of Anaheim responded

Jim, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

I enjoyed Aidan helped me to buy new car. I will buy another car to Aidan next time. More

by Gene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan
Jul 14, 2024 -

Toyota of Anaheim responded

Hi Gene, thank you for your kind review; we are happy to pass along your comments to Aidan here at Toyota of Anaheim! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2024

The Service Department was not able to fix the problem I have with the Navigation Syztem in my car (which, of course was an additional cost when U bought the car). I now have in operable Nav System ! More

by rogesq25
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown..the Navigation "Expert"
Jul 19, 2024 -

Toyota of Anaheim responded

ogesq25, We truly value your business and thank you for bringing this to my attention. Please contact me directly via my contact information listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Josh Irvine General Manager jirvine@group1auto.com

Jul 19, 2024 -

rogesq25 responded

I would be pleased to speak with you at your convenience during this next week as I would like to get my Navigation System operating before taking 3 out of state road trips in the next two months. The system worked like a dream since I bought the car until a few weeks ago. I was more than a little perturbed when the service tech said "it worked perfectly with I phone but sometimes there is a glitch with Android." I do not intend to buy a new phone or convert to a new system when I'm sure a Japanese car manufacturer made their automobiles to be compatible with their phone system. Please call me at (714) 350-4141 between 9am and 9pm any day of the week or give a phone number and times to call you. Thank you for your concern and offered assistance. Roger Ross

Jul 26, 2024 -

Toyota of Anaheim responded

Your message was received. We will be in contact soon. Thank you. Josh Irvine General Manager

Aug 12, 2024 -

rogesq25 responded

How can I contact you to help correct my GPS problem ? I need to solve it before this coming weekend as I will be driving to Salt Lake City. Please advise me. Roger Ross

July 11, 2024

Very courteous staff and offer prompt service Appointment was quick with a phone call. I am very happy with Service Department More

by Anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richardo
Jul 13, 2024 -

Toyota of Anaheim responded

Hi Anil, thank you for taking the time to leave a review for us at Toyota of Anaheim. We're happy we could meet your expectations! We hope to see you soon!

July 10, 2024

Youbert Morah provides great customer service. Always professional, courteous and knowledgeable. Always helpful and explains things well. More

by kimcat5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Youbert Morah
Jul 11, 2024 -

Toyota of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. We are always more than happy to assist you if anything else comes up. Take care!

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