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Toyota of Anaheim

Anaheim, CA

4.4
658 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 658 reviews

December 21, 2024

Big big big shout out to our guy, ELCER! My family and I have purchased multiple cars in the past and the process has never been this easy! Starting from our first phone call, to our first m More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELCER
Dec 22, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Service advisor was very helpful, I’ll keep bringing my vehicle for service in the future. More

by Insuranceguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youbert moreh
Dec 22, 2024 -

Toyota of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Very nice staff. Answered all questions to my satisfaction. Service representative, Lee, was excellent in his suggestions and explanations. More

by john.napierala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach *****
Dec 21, 2024 -

Toyota of Anaheim responded

Hi John, we're happy you found Lee to be so supportive during your experience here at Toyota of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

That’s excellent services! Then I will visit again.Happy Holiday To All Of You! More

by nhacnguyen55@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Youbert Moreh.
Dec 20, 2024 -

Toyota of Anaheim responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

Dec 20, 2024 -

nhacnguyen55@yahoo.com responded

Thanks for fixing my car and save my money too!

Dec 20, 2024 -

nhacnguyen55@yahoo.com responded

Thank you very much ! Merry Christmas & Happy New Year To All Of You!

December 16, 2024

Gilbert Villagrana was very straightforward and transparent with the deal he gave me on my truck. He was also very friendly and easy to talk to during the entire process. Victor in finance was gr More

by jhkim9
Recommend Dealer
Yes
Employees Worked With
Gilbert Villagrana, Victor in finance
Dec 20, 2024 -

Toyota of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Gilbert and Victor! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

Mr Lee Hung acted very well and very professionally , for that makes your company look very good thank you More

by salaspablo58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hung , Bob Cross, Frank Rivera, Ricahrd Cerda
Dec 20, 2024 -

Toyota of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Elcer Hernandez was my salesmen, he was straightforward and very transparent. Gave me a really good deal on a truck, and incredible customer service. Toyota of Anaheim was far from where I live, I needed t More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elcer Hernandez
Dec 20, 2024 -

Toyota of Anaheim responded

Hi Adrian, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

Went to this dealer because I was in town and decided to stop by, I was “promised” my car would be done by a certain time and it was not. I got my car 30min after the promised time. I also requested a shutt More

by Javymuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 12, 2024 -

Toyota of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

December 10, 2024

The customer service is awesome but I wish they would have explained all the hidden fees. My car was 21,000 and it came out to 40,000 with all the hidden fees. Be careful and make sure to read all the do More

by Deehernandez19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Ramirez
Dec 13, 2024 -

Toyota of Anaheim responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

Dec 13, 2024 -

Deehernandez19 responded

I’ve asked for a lower payment and they said I have to wait to refinance or I will have to pay more than I am right now. They stated they spoke to their higher up and there’s nothing they can do.

December 07, 2024

Courteous and fast with great customer service and didn’t try and over sell me. More

by jillschwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Dec 09, 2024 -

Toyota of Anaheim responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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