Toyota West
Columbus, OH
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I could not be happier with the service I get from my dealership they go above and beyond what you would expect thanks guys for taking good care of me . dealership they go above and beyond what you would expect thanks guys for taking good care of me . More
I had my 2017 Lexus RX350 serviced today! Rory was my Service Advisor! He was so polite, kind and helpful! My car was finished in a timely manner! I couldn’t have asked for a better experienc Rory was my Service Advisor! He was so polite, kind and helpful! My car was finished in a timely manner! I couldn’t have asked for a better experience today at Toyota West! Thanks Rory and my Toyota family for always providing such exemplary service always! More
Brandon at Toyota West was terrific. He was very professional and answered all of my questions. I was in and out of the dealership in an hour and 15 minutes which was quite impressive.! He was very professional and answered all of my questions. I was in and out of the dealership in an hour and 15 minutes which was quite impressive.! More
Talk about professionalism & care! WOW! I was referred to Toyota West by a prior client, specifically to work with Gonzalo. As we say in Spanish, ¡es un amor! Meaning, he's a darling! WOW! I was referred to Toyota West by a prior client, specifically to work with Gonzalo. As we say in Spanish, ¡es un amor! Meaning, he's a darling! He attended me like a queen. VERY efficient, awesome listening skills, amazing customer service, and my praise goes on. Frankly speaking, I have never... and I say NEVER... been treated as well as I have at Toyota West. Every person I met with there was remarkable. Due to my very low credit score & my being an Independent Contractor, I really had my doubts I would be able to get into a car... but I did! Glory to God who has made it possible through Toyota West. My kudos & heartfelt THANK YOU to this amazing group!! More
A really bad experience, the vehicle we bought for my daughter has not yet been delivered because it is in poor condition despite being approved and giving the initial payment. It will only be 2 weeks ag daughter has not yet been delivered because it is in poor condition despite being approved and giving the initial payment. It will only be 2 weeks ago and they still don't have it and apparently the papers show GOOD CONDITION leakage water through the sunroom and the back door I will not open not working totally disappointed the payment to the bank is approaching and without even having the vehicle very careful with what you buy and take the time to check even the smallest detail now it was me tomorrow it could be someone else a lot careful More