Toyota West

Excellent Customer Service Had a great experience at Toyota West. I was also able to take a free shuttle back to my home while my car was being serviced. A fine gentleman by the Had a great experience at Toyota West. I was also able to take a free shuttle back to my home while my car was being serviced. A fine gentleman by the name of Bill Finn gave me a ride home and he was just wonderful. Kind, courteous, and thoughtful, he made sure I had a great experience both at the dealership and on my ride home as well. Definitely will come back here. Thanks Bill! More

Just looking for a late used 2010-2013 4 wheel drive SUV I stopped by the Toyota West Used dealership looking for a late model used 4 wheel drive SUV. I met Justin Humphreys , sales associate, and told him w I stopped by the Toyota West Used dealership looking for a late model used 4 wheel drive SUV. I met Justin Humphreys , sales associate, and told him what I was interested in. Justin stated he was fairly new to the position but I would not have known that had he not mentioned it. He was very friendly, knowledgeable and courteous throughout the interview. questions and meeting experience. I did not make a deal today but may be back to seal the deal and I would /will certainly recommend Justin to my friends. More

Great customer service Got an amazing agent David Moore who got me just what I wanted at the right price just love the work he did just great Got an amazing agent David Moore who got me just what I wanted at the right price just love the work he did just great More

Great Service Awesome staff. Bill Finn, their shuttle driver drove me to work, he is very friendly and professional and always checks to see who needs a ride, so th Awesome staff. Bill Finn, their shuttle driver drove me to work, he is very friendly and professional and always checks to see who needs a ride, so there is no need for me to wait around. More

Great experience! The staff was very friendly and helpful! They were not pushy and answered any question I had honestly. As a single woman I was cautious what I would The staff was very friendly and helpful! They were not pushy and answered any question I had honestly. As a single woman I was cautious what I would run into. They put me at ease and made my car buying experience fun! More

Great Customer Service Courteous staff. I did not have to wait around while the car was being serviced. Bill Finn, their shuttle driver was very friendly and professional. A Courteous staff. I did not have to wait around while the car was being serviced. Bill Finn, their shuttle driver was very friendly and professional. As soon as he knew someone needed a ride he checked with me and let me know he was ready whenever I was. He knows the city roads like the back of his hand; excellent driver! Thank You! More

Customer Service is NOT Dead!!! My husband and I were interested in FJ Cruisers and Toyota West's saleman David Seaman provided top notch customer service from the minute he introduc My husband and I were interested in FJ Cruisers and Toyota West's saleman David Seaman provided top notch customer service from the minute he introduced himself to us. Not only was he very pleasant and personable, but after I test drove the only Cruiser they had in stock and decided that it was the vehicle that I wanted but not in the color I was interested in he immediately searched for and found the exact vehicle that I wanted and that fit my needs. The vehicle was located out of state but within a matter of minutes they had my financing secured and the vehicle I wanted reserved for me and initiated preparations for transporting it to our area. When we went to take delivery of our new FJ, David took his customer service to yet another level and presented my husband and I with a gift card to a nice restaurant that he had purchased for us after we had shared the story of a recent family tragedy we experienced this year. Not only did David perform his job duties 100% but he went above and beyond and showed a level of compassion and caring that you really don't expect to receive when buying a car. (No disrespect intended to car salesmen!) Brian Frye the Finance Manager also made the mountain of paperwork and signatures needed a painless, relatively quick experience. We were completely satisfied with our buying experience at Toyota West, and if our FJ Cruiser provides the same level of service we will definitely be repeat customers and we plan to recommend this dealership and salesman to our family and friends. More

Fantastic deal, and a great, non-pressure sales rep My 2nd vehicle from Toyota West, and it was a very good experience. My sales person was Justin Humphreys at Toyota West, and he is a very nice, helpfu My 2nd vehicle from Toyota West, and it was a very good experience. My sales person was Justin Humphreys at Toyota West, and he is a very nice, helpful, no-pressure salesman. Really, he was more interested in finding the right fit for me, for a good price than just moving something off the lot. The way it ended up, I got a 2013 Toyota Camry for a price that I never thought would be possible. And I love this car...it is as advertised, everything I thought it would be and more. (It's my first Camry) Highly recommend Toyota West, and specifically Justin Humphreys. You'll love it, I promise. More

Wonderful experience Thankful for Frederick Rawlings and his willingness to find answers to questions that I had regarding my recent purchase of a Highlander Hybrid. Did Thankful for Frederick Rawlings and his willingness to find answers to questions that I had regarding my recent purchase of a Highlander Hybrid. Did not pressure me into making a purchase but was very helpful in keeping me updated on the status of the vehicle. His friendly personality truly made this a wonderful experience for me. Toyota West had the vehicle that I was looking for and Freddy was critical in getting a deal done for a price that I was willing to pay. More

Car serviced Bill Finn was incredibly friendly, approachable, and helpful when providing me a shuttle ride to my home while my car was being serviced. The ride was Bill Finn was incredibly friendly, approachable, and helpful when providing me a shuttle ride to my home while my car was being serviced. The ride was also comfortable. More