
Toyota West
Columbus, OH
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It was a really friendly experience They are really friendly, have so much patienty with us, Justin H., showed all the cars that we wanted to see. We finally got a second hand, Hyundai They are really friendly, have so much patienty with us, Justin H., showed all the cars that we wanted to see. We finally got a second hand, Hyundai Elantra, with all the options. We are very happy with this team. More
Professional & Friendly Experience After having been a loyal Honda owner, I decided I wanted to switch to Toyota for a new FJ Cruiser. I already knew the Cruiser specs but needed to te After having been a loyal Honda owner, I decided I wanted to switch to Toyota for a new FJ Cruiser. I already knew the Cruiser specs but needed to test drive it for final decision. I also test drove a 4Runner. It was hard to choose between the two. The sales specialist, Chad Sothard, was very patient with me as I mulled over which vehicle to buy. He answered my questions even on his days off. I was never pressured into making a decision. I felt very comfortable in dealing with Chad Sothard. If you are looking into a no-pressure salesman, Chad is the man! Very professional and knowledgeable on Toyota vehicles. He made the difference! More
Fast, honest, and effecient Even when I change vehicles I am bringing in for repairs, they take in stride and service the vehicle with no hassle. (Headlights are more important Even when I change vehicles I am bringing in for repairs, they take in stride and service the vehicle with no hassle. (Headlights are more important than an oil change :-) And the shuttle is a lifesaver to get me to work on time More
excellent! I went to Toyota West, that was my best experience of buying a car. They help me to choice the best one. In fact that is what I want!. thanks Toyota W I went to Toyota West, that was my best experience of buying a car. They help me to choice the best one. In fact that is what I want!. thanks Toyota West. More
Transporation to and from work while car being repaired I dropped my car off this morning for repairs. They made sure I was at work on time and picked up as soon as my vehicle was ready. Very friendly and I dropped my car off this morning for repairs. They made sure I was at work on time and picked up as soon as my vehicle was ready. Very friendly and professional staff! Would definitely recommend this dealership! More
Great experience Everyone made us feel welcome and gave us the best price possible. Very happy with our overall experience. We never felt rushed or pushed to make a de Everyone made us feel welcome and gave us the best price possible. Very happy with our overall experience. We never felt rushed or pushed to make a decision. More
Excellent buying experience Zach was great from start to finish and made my Fiancé and I feel very comfortable with purchasing a new RAV4. He was very knowledgable on the vehicle Zach was great from start to finish and made my Fiancé and I feel very comfortable with purchasing a new RAV4. He was very knowledgable on the vehicles and made sure he knew our needs when we walked through the door. More
Great service My car battery died the day before I was to travel back to New Jersey. It was suggested that I take my car to Toyota West. I got there just in time se My car battery died the day before I was to travel back to New Jersey. It was suggested that I take my car to Toyota West. I got there just in time service staff was about to leave for the day until Michael Porter over heard my story regarding y car issue. Michael jumped on the case immediately before I knew it the car had a new battery and I was on my way back to New Jersey. More
Go to Fred Moda My mom recommended for me to come here. I was at the same dealership 10 yrs ago where I purchased my first Toyota Corolla and then a luxury car and no My mom recommended for me to come here. I was at the same dealership 10 yrs ago where I purchased my first Toyota Corolla and then a luxury car and now back to here! Fred is super friendly, patient and informative! More
Great Experience with Salesman I went to the used car lot at Toyota West to find a car for my son. I came in with expectations of finding a car with less than 70,000 miles for abou I went to the used car lot at Toyota West to find a car for my son. I came in with expectations of finding a car with less than 70,000 miles for about 10K. After hearing that my son was a recnet college graduate and that we needed this car to last for awhile, Greg showed us a used "new" vehicle that was still under mfr warranties with the cost within the same range that we were looking for. It was the first car my son test drove so weren't really sure that this was the one. After walking us through the lot and showing us prices and mileage on other used cars, we knew that we indeed had a great value. Paperwork is another thing altogether, The internet was not working well when we were there. The finance guy was friendly and informative however so I could not fault him for the delay. More