Toyota West

From the moment we arrived they made us feel welcome and that they really wanted to help us find the vehicle we wanted! Everyone was so friendly and we actually met two managers before we even started discu that they really wanted to help us find the vehicle we wanted! Everyone was so friendly and we actually met two managers before we even started discussing price. Our salesman, Sam, greeted us outside but didn’t pressure us at all. Nick, the Manager, came over to us at Sam’s desk just to say hello and thank us for coming in! Again no pressure! When we were working with them on getting the payment we needed it went so much better than any other dealer we had tried to buy from. Sam made sure they worked with our needs - he didn’t try to put us into something we didn’t want. Jaimie in Finance was very nice as well and made that dreaded process so much easier than we anticipated. We cannot thank Sam, Nick, Jaimie and everyone else at this dealership enough for treating us with such respect and kindness. Our best car buying experience ever! Thank you! ☺️ More

Always helpful. Let's you know up front what to expect. Very pleasant to deal with. Let's you know up front what to expect. Very pleasant to deal with. More

Dennis is an excellent salesman he and the dealership went above and beyond to get our deal to work out! Would definitely recommend him and Toyota West! went above and beyond to get our deal to work out! Would definitely recommend him and Toyota West! More

Bryan Clay did a great job for me. Friendly and helpful. Explained issues promptly and responded to my calls . Friendly and helpful. Explained issues promptly and responded to my calls . More

It was an amazing experience. Carmen Suarez was too nice, special and good adviser about my needs and budget. The sales process was so easy and simple. Thank you so much for every Carmen Suarez was too nice, special and good adviser about my needs and budget. The sales process was so easy and simple. Thank you so much for everything and give me the opportunity to build credit history. I appreciate it.i definitely gonna recommend you. More

Each experience I have had with Toyota West has been outstanding. I purchase a new Avalon and new Highlander in 2022 they have they have performed all checks and oil changes and tire rotations. They are outstanding. I purchase a new Avalon and new Highlander in 2022 they have they have performed all checks and oil changes and tire rotations. They are always very prompt and courteous. More

Appointments are easy to schedule. Great service every time. Excellent customer service with reasonable prices Great service every time. Excellent customer service with reasonable prices More

My appointment was at 10a. Received a text from Rory about the process. However, I did not speak to a Toyota representative until 11:59. I had to ask about Rory. At that t Received a text from Rory about the process. However, I did not speak to a Toyota representative until 11:59. I had to ask about Rory. At that time I was told the car could not be serviced today. I cannot bring my car back until Wed. evening or Thurs morning. As a customer I felt disrespected. More

This was my first time but I found very nice people and they have done great work. Thanks they have done great work. Thanks More

Chris Wells and the Toyota West sales team are the best! This is my second new car purchase from Chris, and I consider him a friend. He is so friendly and down-to-earth, treating us like family and gettin This is my second new car purchase from Chris, and I consider him a friend. He is so friendly and down-to-earth, treating us like family and getting us great deals on each of our cars. This last time he even sent us home with a bunch of home-grown tomatoes as a gift! Milt Coleman, who handled the paperwork afterward, also was fantastic--friendly without being pushy and getting us a great warranty for our new Rav4. In my opinion you can't do any better than Chris and his team at Toyota West. More