
Toyota West
Columbus, OH
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Love my car The dealer Found a car for me that was exactly everything I wanted, and in my price range. Very knowledgeable about everything and answered all the qu The dealer Found a car for me that was exactly everything I wanted, and in my price range. Very knowledgeable about everything and answered all the questions I had regarding the vehicle. Very happy with my experience with Toyota west!! More
great great service I got great service if I had any questions they made sure to answer it I would recommend Toyota west to anybody looking for a car I got great service if I had any questions they made sure to answer it I would recommend Toyota west to anybody looking for a car More
Good experience overall, thanks to Zach Chinn. To make a long story short, I spoke with Zach, got all the paperwork completed and sent back to the dealership, had the car shipped to me up here in N To make a long story short, I spoke with Zach, got all the paperwork completed and sent back to the dealership, had the car shipped to me up here in NH. Everything was as it should be except for the title-work. This, I want to make clear was not Zach's fault, although I will not mention others names in negativity. I couldn't get in touch with the finance guy I had worked with. When i finally did he told me it was normal and if I wanted to fix it I'd have to do it myself in my state. I called the NH DMV and they reassured me it he was incorrect. I never heard back from him after multiple attempts to contact via phone and text message (which I know was the correct number because that's what I had used to contact him before I bought the car). I had to, in order to make things happen, make a bit of a stink and get the Finance Director, Lee, involved. Once I spoke with Lee however, we were able to create a plan of action to get the title issue resolved relatively quickly. I would buy another vehicle from Toyota West with Zach handling my purchase. Easy, fast, and got what I was expecting. More
Great Experience The sales rep we worked with was great! Fred Woda, understood our issue and really worked to get us a car. My daughter had a credit issue but needed The sales rep we worked with was great! Fred Woda, understood our issue and really worked to get us a car. My daughter had a credit issue but needed a car desperately. Fred got her pre-qualified gave her some guidelines to stick with and then showed her over 5 cars and then the website for so many more. She had a choice! She was concerned about that with her credit. The finance guy get the payment in the area she had to have it in and even gave her great advise on how to fix the credit. She got her car, in a payment range she need and is thrilled to be moving forward again. Thank you Fred for your hard work and putting up with our questions. Mom Tammy Nielson More
Zach Chinn I have never went to a car dealership and felt so comfortable. Zach was awesome. He was extremely friendly, and guided me through it all. He didn't fo I have never went to a car dealership and felt so comfortable. Zach was awesome. He was extremely friendly, and guided me through it all. He didn't force me to buy anything, and he lead me to the right track. He made the process a thousand times less stressful. I couldn't be happier with my purchase. More
David Moore Dave made a very nerve racking experience a very pleasant and effortless experience. He was very helpful and informative. He did everything in his pow Dave made a very nerve racking experience a very pleasant and effortless experience. He was very helpful and informative. He did everything in his power top work around my budget. I really appreciate his help in finding my new car. Thank you so much Dave!! More
seamless.. I HATE SHOPPING!!. so i went online, knew the truck i wanted, Wanted NO HASSLE, NO PRESSURE type buying. I got both!! Thanks Chad! We e-mailed (maybe I HATE SHOPPING!!. so i went online, knew the truck i wanted, Wanted NO HASSLE, NO PRESSURE type buying. I got both!! Thanks Chad! We e-mailed (maybe 10-15 times) and had 1 phone call. Chad tied up all the loose ends, BINGO! One stop shopping! Best car (truck) buying experience I have ever had. Again thank you Chad and Herb for FAST SERVICE! More
Best Dealership Ever Best experience I've ever had buying a car. Most friendliest staff. They Work with in my budget. The process was so quick and easy and had me on the Best experience I've ever had buying a car. Most friendliest staff. They Work with in my budget. The process was so quick and easy and had me on the road with my new scion. I will recommend Toyota West to my friends. More
Best Experience Ever Frederick made the experience wonderful! He was straight to the point and didn't make me wait around wasting my time on something I didn't want. I was Frederick made the experience wonderful! He was straight to the point and didn't make me wait around wasting my time on something I didn't want. I was in and out with my new car as quickly as he could make it happen. I really appreciate a sales person like Frederick and I will definitely recommend this dealership and sales person to my friends and family. More
Great experience I found the car I really wanted online and emailed Toyota West in Cols, OH. The internet salesman (Chad Sothard got back with me pretty darn quick an I found the car I really wanted online and emailed Toyota West in Cols, OH. The internet salesman (Chad Sothard got back with me pretty darn quick and the next day (his day off, he came in), I went up and bought the car. Great car buying experience and overjoyed with the car. Thanks Chad! More