
Toyota West
Columbus, OH
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First New Car! Thank you Toyota West! I loved working with Frederick Rawlings, who helped me through out my car buying process. The dealership was very accommodating Robert even came and p I loved working with Frederick Rawlings, who helped me through out my car buying process. The dealership was very accommodating Robert even came and picked my up from my house, as I was out of a car, hence why I needed a new one ! Also Ricky who was in finance was a great help! Beautiful car, happy I got gap coverage and someone to come clean my seat if anything gets on them.. sometimes it's the little things !! More
Amazing It was amazing! The people there were so nice and helpful! Especially with me being 19 and getting my first brand new car with nothing down! I also ga It was amazing! The people there were so nice and helpful! Especially with me being 19 and getting my first brand new car with nothing down! I also gave them a prise range and they helped me stay in it without going over which was nice cause I didn't have to worrie saying no to all these cars I couldn't affored. Also there very honest ! Which I especially liked about this place! They told me what cars to look at and what to avoid being very honest and not sell me one they knew I wouldn't like!! I recommend this place to everyone! Trust me you won't be unhappy! More
Additional work was needed I went in for a oil change and alignment. Turns out 2 tires were bald and needed replaced. It was going to take longer than expected so they had a sh I went in for a oil change and alignment. Turns out 2 tires were bald and needed replaced. It was going to take longer than expected so they had a shuttle take me to lunch... Then they had a shuttle take me home and pick me up!! More
katrinia Overall experience was great. Found me a vehicle that i love and can afford. Never pushed me into a vehicle like the other dealershupes I've been to h Overall experience was great. Found me a vehicle that i love and can afford. Never pushed me into a vehicle like the other dealershupes I've been to has. More
Wonderful professional service I serviced my Toyota Corolla here and the staff was incredibly friendly and professional. They accommodated my service request the very next day. I wa I serviced my Toyota Corolla here and the staff was incredibly friendly and professional. They accommodated my service request the very next day. I was greeted by a big smile and wonderful hospitality-- the service appt. took less than 30 minutes and I was showed to a sitting area that was comfortable, clean, and equipped with a state of the art coffee machine. My boyfriend and I walked around the showroom looking at the newest models and before we knew it, the car was ready for us. More
Great experience The guys at Toyota West were incredibly helpful and the customer service was excellent. They made the process quick and easy and were kind enough to r The guys at Toyota West were incredibly helpful and the customer service was excellent. They made the process quick and easy and were kind enough to return me back to my home once I dropped off my vehicle. Also, Bill Finn is the man! More
Great Service and Sales I have bought my last 8-9 cars and trucks from Toyota West. I have always had a good time with the sales guys from start to finish. The salesman I hav I have bought my last 8-9 cars and trucks from Toyota West. I have always had a good time with the sales guys from start to finish. The salesman I have dealt with over the last 4-5 years is Chris Wells. Somehow he always knows what I am looking for and is never "pushy" on the sale. I recently took my niece up to buy her a car, (new driver) and Chris was absolutely wonderful with her. He never made her feel pressured or uncomfortable, that alone means a lot to me. I will continue to buy our autos there in the future. John More
Easy and smooth process I highly would recommend this dealership and sales person.. Fred was very personable and easy to talk to you with my financial needs and wants in a ca I highly would recommend this dealership and sales person.. Fred was very personable and easy to talk to you with my financial needs and wants in a car More
First time buying a car? This is the place to be!! We had a great experience searching for and buying a car from Toyota West! The staff was very friendly and took their time to present the best option We had a great experience searching for and buying a car from Toyota West! The staff was very friendly and took their time to present the best options for our budget. Everything was done in a professional and timely manner! Special thanks go out to: Chad Sothard for answering our initial questions, encouraging us to visit Toyota West and scheduling our appointment; Brandon Barnthouse and Ricky Slusser for really getting to know what our concerns were and doing their best to help us find a car that met our needs and stayed within our budget. More
Purcahse of 2015 1794 Series Tundra During the purchase of this truck, I was treated with the utmost professionalism by sales and finance. This is my second purchase of a vehicle from T During the purchase of this truck, I was treated with the utmost professionalism by sales and finance. This is my second purchase of a vehicle from TW in the last four years. Both times my sales person was Rober Smart. He is the most soft spoken, courteous and professional car salesman I have ever encountered. When I bought a 2011 Camry in 2011, I wasn't even serious about a new sedan or anything from Toyota. I was just looking. However, Roberts' expertise and professionalism coupled with his sales style had me leaving in a new Camry. When I bought the 2015 Tundra, in late February 2015, I knew the dealership and salesman that I wanted to visit to see ablout Toyota trucks. Rober Smart and the dealership made the experience very positive. I have been recommending them since 2011. More