
Toyota West
Columbus, OH
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New Rav 4 Chad was very professional helping me with my purchase of the new RAV 4. It only took me around 2 hours to take my car home! He was also really helpfu Chad was very professional helping me with my purchase of the new RAV 4. It only took me around 2 hours to take my car home! He was also really helpful schedule the service appointment to solve the issue of short range of the car key after the sales. Definitely good experience! More
Great thank you! It was a great experience I am so happy with my car thank you will be recommending for sure I appreciate everything I will be back It was a great experience I am so happy with my car thank you will be recommending for sure I appreciate everything I will be back More
A smooth and wonderful overall experience Both Frederick and David were very professional and easy to deal with. We did not feel pressured at all and actually had a good time with a few good l Both Frederick and David were very professional and easy to deal with. We did not feel pressured at all and actually had a good time with a few good laughs. Very glad we chose Toyota West and very glad we worked with Frederick and David. Rick in finance was also very professional and stayed late to finalize the deal. A very good overall experience and we will definitely recommend everyone to go there for their next car. More
Service Appointment Service and overall experience is always excellent. Bought my first car here May of 2014 and my experience with the staff at this location is always g Service and overall experience is always excellent. Bought my first car here May of 2014 and my experience with the staff at this location is always great. I will be a life long customer and Toyota owner from now on. More
New Tacoma Freddy was professional yet personable and made my experience wonderful! I definitely would come back and buy a third Tacoma or upgrade of new one! Freddy was professional yet personable and made my experience wonderful! I definitely would come back and buy a third Tacoma or upgrade of new one! More
Service appointment I took my highlander with 160,000 miles in for an oil change. The car also started running very loud a few days before. I was told I needed new brake I took my highlander with 160,000 miles in for an oil change. The car also started running very loud a few days before. I was told I needed new brakes and a new exhaust pipe. My service advisor, Breandan, was great to work with. He walked me through what was wrong with my car in terms I could understand. He also helped me understand which of the items were optional and which needed done urgently. I chose not to have the work done because the cost was more than I wanted to put into such an old car. I'm now looking at new Toyotas to purchase. More
shuttle survey Bill Finn was very courteous and punctual to get me to my job. .The vehicle I rode in was clean and comfortable. I will use this shuttle service aga Bill Finn was very courteous and punctual to get me to my job. .The vehicle I rode in was clean and comfortable. I will use this shuttle service again and am glad they offer it. More
Great service! The service here is great! I brought my Prius in to have a tire repaired, but I also had a notice in the mail about a recall on a sensor for the passe The service here is great! I brought my Prius in to have a tire repaired, but I also had a notice in the mail about a recall on a sensor for the passenger seat belt or air bag or something. I was thinking I'd wait, but it turns out the work on the sensor recall would be 2 h or so. I was given a ride home, with the expectation that I'd be picked up after the service was completed. The driver was very personable, and thanks to him, I learned a new way to go to Toyota West, among other things. I know my car is in good hands at Toyota West. More
Great Experience for Prius Maintenance I came here for my routine maintenance on the Prius. Breandan Coombs gave great service and was very friendly. The waiting area was very nice and had I came here for my routine maintenance on the Prius. Breandan Coombs gave great service and was very friendly. The waiting area was very nice and had refreshments including coffee and bottled water. More
The Purchase of a car My experience was excellent, everyone was friendly, very professional, a big family atmosphere. My Sales Professional Fred and Ricky the Finance Mana My experience was excellent, everyone was friendly, very professional, a big family atmosphere. My Sales Professional Fred and Ricky the Finance Manager outstanding job. I highly recommend this Dealership to all my friends and family. Beverly More