Toyota West

new car delight I saw a car in the on line inventory on a Saturday, I looked again on Monday, it was still there. I HAD to go see it. It was there. Fred was cute... I saw a car in the on line inventory on a Saturday, I looked again on Monday, it was still there. I HAD to go see it. It was there. Fred was cute.... Helpful, funny Positive and the most wonderful salesman I have dealt with, No pressure, all the information I asked for. Re-explained as i needed to fully understand the options. Took the test drive with me and survived :) Fred was HONEST, what he did not know he went to a staff member had them explain to me while he listened as well. Finance Guy NIck was just as good. Both took my teasing of the missing hubcap "deal breaker" with a smile and promised the 4th hubcap delivery (which they were ready before I was) LOVE the Hatfield "Family" staff service, used and New. Service department was what brought us in the door years ago - the Staff is what keeps us coming back More

Excellent and easy! We have done business with ToyotaWest for many years. This year we decided to change the model of the same type vehicle; when Toyota couldn't locate We have done business with ToyotaWest for many years. This year we decided to change the model of the same type vehicle; when Toyota couldn't locate that model our salesman, Tim, made us an even sweeter deal. Love my new Sienna! More

Wonderful experience and terrific salesperson!!! I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with and he went out of his w I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with and he went out of his way to make sure we were comfortable while we waited for financing. We were there several hours because there were so many customers, which was not a problem as Brian kept checking with us to make sure we were fine and let us know how many people were ahead of us and making us feel quite at home. Herb was our finance person and he also was very nice. The car needed a few details taken care of before we received it and everything was completed just as Brian said it would be. The new facility is beautiful and I will definitely recommend Toyota West and Brian Delcid to my family & friends! More

Great sales experience I was lucky to have Brandon Barnthouse as my sales associate. Great knowledge, communication, and attitude. Highly recommended. The head of the fin I was lucky to have Brandon Barnthouse as my sales associate. Great knowledge, communication, and attitude. Highly recommended. The head of the finance department also was very professional and walked me through the finance options smoothly, without any pressure. More

Friendly and courteous Bill Finn was friendly and courteous! He shuttled me home while my car was being serviced and shared great conversation. He was very professional and Bill Finn was friendly and courteous! He shuttled me home while my car was being serviced and shared great conversation. He was very professional and knowledgable. More

efficient and easy I went to Toyota west for an oil change and it was super easy. Staff was friendly and the whole process was pleasant. I was in and out in 45 min. I went to Toyota west for an oil change and it was super easy. Staff was friendly and the whole process was pleasant. I was in and out in 45 min. More

NOTHING BUT A HEADACHE I bought a Dodge Journey. I took it back to get a heater problem fixed. It took them 8 days to fix it. I went and picked it up at 7 pm. The next morni I bought a Dodge Journey. I took it back to get a heater problem fixed. It took them 8 days to fix it. I went and picked it up at 7 pm. The next morning at 7 am I noticed the Journey was leaking pretty bad. I jacked to car up and found they used a regular bolt for an oil plug. At this point all of the oil had drained out. I contacted David Moore by text with a video. I got no reply back. I asked if he thought it would be a hit on you tube. He replied find out. As of now 5 days later after we picked it up from the heater problem I have a loud clunking noise when I use the break to stop. More

Terrific experience! I am so happy with my entire experience at Toyota West. My salesperson, David Seaman, really helped find the right vehicle for me at a price that fit I am so happy with my entire experience at Toyota West. My salesperson, David Seaman, really helped find the right vehicle for me at a price that fit my budget. He thoroughly answered all of my questions and made the entire process a terrific experience! Ricky, the Finance Manager who assisted me, was also wonderful and very helpful. I would absolutely recommend Toyota West for anyone that wants a smooth, pleasant buying experience! More

Bill Finn This gentleman was so kind to drive me to work this morning. I was scheduled for car repair and had to go to work in the mean time. Bill took me to wo This gentleman was so kind to drive me to work this morning. I was scheduled for car repair and had to go to work in the mean time. Bill took me to work and we had great conversation. He made me feel at ease and made the ride to work a pleasant one. THANKS BILL! More

Great dealer service 15k maintenance checkup, dealership looks great after remodel! Brandan took great care of me today! Would buy my next care here. Always professional 15k maintenance checkup, dealership looks great after remodel! Brandan took great care of me today! Would buy my next care here. Always professional and courteous. Thank you. More