
Toyota West
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 1,755 reviews
Excellent Service... As Always! I stopped in for my 50K mile check-up and oil change. I received excellent service from Breandan Coombs. He was very good at explaining all the option I stopped in for my 50K mile check-up and oil change. I received excellent service from Breandan Coombs. He was very good at explaining all the options for my service package. The visit was complete within a timely manner and I look forward to my next visit. More
Great service from a quality service department I brought my 2007 FJ crusier in for service and the entire staff was friendly and professional. My service advisor was Breanda Coombs; he took time to I brought my 2007 FJ crusier in for service and the entire staff was friendly and professional. My service advisor was Breanda Coombs; he took time to listen to my concerns & assured me when I pick my vehicle up it would be functioning as it was designed to. My mechanic was Jimmy White; as always he did a fabulous job. My vehicle runs just like new with no return visit for the same problem. I've been going to Toyota West servcie department for 6 year, and i can say this... Always Fixed Right the First Time! It's a beautiful facility from the parking lot, to the showroom, and to the servcie department. Great staff & quality work! More
Excellent service Breandan was an amazing service representative. He explained everything clearly and worked to make my experience a great one. No one likes to have t Breandan was an amazing service representative. He explained everything clearly and worked to make my experience a great one. No one likes to have their car serviced, and Breandan made my experience a pleasant one. More
Breandan Coombs was excellent! Breandan was very personable and provided excellent service. I will recommend this dealership to anyone for anything. Great waiting area and friendly Breandan was very personable and provided excellent service. I will recommend this dealership to anyone for anything. Great waiting area and friendly staff! Great people More
Service review - transportation Bill Finn provided transportation to and from my house back to the dealership while my car was being serviced. Since my car was having major work don Bill Finn provided transportation to and from my house back to the dealership while my car was being serviced. Since my car was having major work done I was also provided a loaner car More
Service Department - Service Advisor Breandan Coombs Breandan was pleasant, courteous and efficient. All I needed was some headlamps replaced, but Breandan treated me with the same respect as someone ne Breandan was pleasant, courteous and efficient. All I needed was some headlamps replaced, but Breandan treated me with the same respect as someone needing more major work done. He completed the service quickly, walked me to the cashier, shook my hand and told me to have a nice day. I always take my Toyota to the dealership for any services I need and always drive away satisfied. I hope I get Breandan again next time I need any service done on my Sienna. More
Rob Wallace rocks!! On a Monday we looked at new Camrys online, submitted an application and got a call back and pre-approval right away. The next day we went in for an a On a Monday we looked at new Camrys online, submitted an application and got a call back and pre-approval right away. The next day we went in for an appointment and went home with a new car. Rob Wallace was hands down the best salesman I have ever dealt with. Funny, informative, and knew his stuff. More
Best experience ever! Today I was pleasantly surprised to have such a positive car maintenance experience. Breandan Coombs explained everything to me about what was recomm Today I was pleasantly surprised to have such a positive car maintenance experience. Breandan Coombs explained everything to me about what was recommended for my car, showed me to the waiting area, gave me an estimated time (which they beat), and even double checked something for me for my peace of mind. I will definitely go back and will definitely recommend Toyota West and Breandan Coombs for service! More
Great service Service excellent. much improved customer focus. The Entire team worked in concert to meet my expectations for this visit. I would visit this deale Service excellent. much improved customer focus. The Entire team worked in concert to meet my expectations for this visit. I would visit this dealership again More
excellent service--fast! Breandan Coombs was my service agent today & he was friendly & helpful. Best of all the trim they added looks great!! All in all a good experience. Breandan Coombs was my service agent today & he was friendly & helpful. Best of all the trim they added looks great!! All in all a good experience. More