
Toyota West
Columbus, OH
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Bill Finn 5 I had a great experience with Toyota West Ohio. The driver they set me up with to take me to and from work while my Truck was being repaired was grea I had a great experience with Toyota West Ohio. The driver they set me up with to take me to and from work while my Truck was being repaired was great. Mr. Finn was prompt and very friendly. I would highly recommend him? More
Very professional and hassle free Everyone was very professional and made my experience hassle free. I was in and out quickly and love my new car. Fred Woda was very professional and a Everyone was very professional and made my experience hassle free. I was in and out quickly and love my new car. Fred Woda was very professional and answered all my questions More
Great buying experience I worked with two different people, David Vanstone, and Justin Humphereys. Both of these guys were terrific!! I presented them with a fairly difficult I worked with two different people, David Vanstone, and Justin Humphereys. Both of these guys were terrific!! I presented them with a fairly difficult challenge, but both of them approached it with certainty that they could help me. In the end, we walked away with 2 new vehicles!! Thanks again for all of your help guys!! More
Great Customer Service Freddie Rawlings helped with every aspect of us getting a vehicle that we needed. He listened and didn't stop until we drove away with our car with a Freddie Rawlings helped with every aspect of us getting a vehicle that we needed. He listened and didn't stop until we drove away with our car with a payment we were satisfied with. Toyota West is all about service, and I recommend all to go out Toyota West if your looking for a vehicle. More
Superior Customer Service Experience I took my leased 2014 Toyota Camry in for service at the new Toyota West facility in Columbus, Ohio because I was hearing a strange scraping sound wh I took my leased 2014 Toyota Camry in for service at the new Toyota West facility in Columbus, Ohio because I was hearing a strange scraping sound when I braked/slowed down. I was worried the brakes were defective.. The service professional, Breandan Coombs, was extremely professional and attentive. He took one look and said "your splash guard is partially detached - it looks like you hit a pothole and something came loose." He then said "I'm not going to write this up - it's a really quick fix and you're a good customer." I was out the door in less than 30 minutes, and he ensured I was comfortable while waiting. When I left he gave me his card and advised me to call him directly if I had any issues/concerns going forward and he would make sure it was taken care of promptly. Extremely professional and attentive service. As a result, you will have my business going forward. Thank you!! More
Wonderful service I was very impressed by how friendly and efficient everyone in the service area was, and I really appreciated the transportation to work provided by B I was very impressed by how friendly and efficient everyone in the service area was, and I really appreciated the transportation to work provided by Bill Finn. More
Bought a new Prius Well my best friend & I bought Prius's on the same day. I took her to look & bought one also. Her salesman was Tim Evans & mine was Dave Moore becaus Well my best friend & I bought Prius's on the same day. I took her to look & bought one also. Her salesman was Tim Evans & mine was Dave Moore because I had bought a Camry from him the year before. Dave did a good job...but Tim Evans treated me as if I was his customer also. Even with follow up care. More
Awesome I had the pleasure of Tim Evans as a salesman. He was kind,thorough, and walked me through every step. I would tell everyone, go see him, he's great. I had the pleasure of Tim Evans as a salesman. He was kind,thorough, and walked me through every step. I would tell everyone, go see him, he's great. Also, my friend was very inquisitive and he answered all of the questions or found out exactly what the correct answer was. I love my Prius. Thank you and your team!!! More
Wonderful Service! We were looking to buy a car for our son who just turned 16. From the moment I walked in, everyone at the dealership was extremely friendly and helpf We were looking to buy a car for our son who just turned 16. From the moment I walked in, everyone at the dealership was extremely friendly and helpful. Fred Woda was upfront and honest about the initial car we were looking at, while helping to direct us to another car that was a better option. We bought the car Fred recommended and he went above and beyond! He held the car for us, had it detailed, full tank of gas and was willing to load it with balloons for our son. He was always responsive whenever we called to ask additional questions. Great Experience! More
Very well done Purchased a used car for my son there. I was very happy with how they prepared the car and that they took the time to improve it's safety. Much bett Purchased a used car for my son there. I was very happy with how they prepared the car and that they took the time to improve it's safety. Much better than the other lots I had visited. More