Toyota West

Very helpful We had a very pleasant experience at Toyota West. The dealer was extremely helpful and didn't try to "over sell" the cars. He was honest about the veh We had a very pleasant experience at Toyota West. The dealer was extremely helpful and didn't try to "over sell" the cars. He was honest about the vehicles and didn't hesitate to call his manager if he didn't know the answer to our questions. We had been to many dealerships before settling on a car to buy, and we felt the dealer was very genuine and wasn't out to just make a dollar. We would recommend Toyota West to our friends and family. More

Genuine Pleasant experience. Sales person came across as genuine. I did not feel he was trying to "sell me" a vehicle which was a nice change. He hustled and Pleasant experience. Sales person came across as genuine. I did not feel he was trying to "sell me" a vehicle which was a nice change. He hustled and tried to make the experience as painless as possible. Sales staff was very accommodating. Overall a nice experience. More

CHRIS WELLS , VERY, VERY , HELPFUL . I GOT THE BEST SALES MAN , I HAVE EVER SEEN . HE LPFUL AND COURTIOUS . I FELT SO COMFORTABLE TALKING TO HIM. EVERY THING WAS EX PLAINED VERY WELL. I GOT THE BEST SALES MAN , I HAVE EVER SEEN . HE LPFUL AND COURTIOUS . I FELT SO COMFORTABLE TALKING TO HIM. EVERY THING WAS EX PLAINED VERY WELL. I WOULD RECOMEND CHRIS , TO ANY ONE . THIS IS MY THIRD , TOYOTA ,I KNOW THEY , ARE THE BEST . THANK YOU CHRIS , AN TOYOTA ARSCELIA KAY EVANS .. More

headache It's a big headache. My car is nice I got it on June 5, 2015. On June 9, 2015 they called saying they couldn't get my deal approved. I was pre approv It's a big headache. My car is nice I got it on June 5, 2015. On June 9, 2015 they called saying they couldn't get my deal approved. I was pre approved for 0 down. They asked if I could come up with 500 down after I already signed the papers and took the car home. They told me I had 10 days from the 9th which would be the 19th. That's a day I get paid so that's fine I guess. I still wasn't happy about all of a sudden needing to put 500 down. Well they called me today saying I needed to have the money by Tuesday or I'd lose my car. I don't get paid until friday. It's just a big hassle. I don't see how they pre approve you for 0 down then need 500. It's stupid and ridiculous. They should get it all together before letting you take it off the lot. This happened to my friend too. Cory is a great salesman he was very helpful. It's the finance department that's terrible. More

Amazing experience! Frank Woda was an amazing salesman. He was able to answer all my questions and was very quick and prompt in the entire sales process. Best overall e Frank Woda was an amazing salesman. He was able to answer all my questions and was very quick and prompt in the entire sales process. Best overall experience I've ever had with a car salesman! More

Service I used an online coupon to have my oil changed and tires rotated, which made them quite competitive. Scheduling was easy and the shuttle service was I used an online coupon to have my oil changed and tires rotated, which made them quite competitive. Scheduling was easy and the shuttle service was very convenient. Shuttle service driver was lovely and the whole experience was a pleasant one. Cannot comment on quality as I have not picked my car back up yet. More

Purchased a used car from Kalim Kahn Our sales person Kalim Kahn was absolutely wonderful. He answered all our questions and was extremely professional and helpful. I am NOT a big fan of Our sales person Kalim Kahn was absolutely wonderful. He answered all our questions and was extremely professional and helpful. I am NOT a big fan of Toyota West after a falsified repair with their service department on my new Toyota several years ago and then poor service with my mother's Toyota, but Mr. Kahn made me rethink my opinion. Hire more people like Mr. Kahn. He's the best!!! More

customer service buying car !! Salesmen Fred Word was are salesman and he was great no complaints,he did everything he could to get the toyota rave 4 for us,Fred Wodd,would recommen Salesmen Fred Word was are salesman and he was great no complaints,he did everything he could to get the toyota rave 4 for us,Fred Wodd,would recommend that toyota west!!!!!! More

Wonderful Service/ Took factory maintenance service and used the shuttle service brand new facility, Professional & very courteous shuttle service this was important as Took factory maintenance service and used the shuttle service brand new facility, Professional & very courteous shuttle service this was important as I could not get the date/time I wanted to for service. More

Happy with our used car experience My daughter was in the market for a used, small SUV. We looked at a LOT of dealerships around town but kept checking back with Toyota West because th My daughter was in the market for a used, small SUV. We looked at a LOT of dealerships around town but kept checking back with Toyota West because they have a great selection and do enough volume that new options show up often. We ended up getting a RAV4 for a little more than we originally budgeted but we're very happy with the car and it will suit her well; plus being a Toyota we know it will hold it's vale. Overall we enjoyed the experience and our salesperson, but the paperwork process took a bit longer then it seems it should have, otherwise we would've rated it 5 stars. More