Toyota West

Shuttle Bill Finn gave me a shuttle to work and was very nice and professional. Glad I was able to get such good service. I was unaware that this service was Bill Finn gave me a shuttle to work and was very nice and professional. Glad I was able to get such good service. I was unaware that this service was offered at dealerships so I was happy to be able to get to work on time. More

Horrible Worst dealership ever! too many issues with my car with the title to the sales tax not being added in to not being able to get my tags because they pu Worst dealership ever! too many issues with my car with the title to the sales tax not being added in to not being able to get my tags because they put wrong address on my title! now I have to park a car I am paying on and get rental because I travel for my job and just waste more money..... you guys suck!! More

Toyota Tacoma We went to Toyota West because my husband was nearing the mileage limit on his leased truck. We were greeted by the friendly sales team as soon as we We went to Toyota West because my husband was nearing the mileage limit on his leased truck. We were greeted by the friendly sales team as soon as we walked up to the door. We ended up leasing another Tacoma, and couldn't be happier with our experience at this dealership. Our salesman Fred took great care of us, and got us an excellent deal on a TRD model which my husband loves! We also had a great experience with Ricky in Finance, who made the process go quick and smooth. We will definitely be back to Toyota West for future vehicle purchases! More

This is how customer service should be. Took my yaris in for a service recall. The whole service crew went over and beyond to make sure my car was done in time for me to get to work. Bill Fi Took my yaris in for a service recall. The whole service crew went over and beyond to make sure my car was done in time for me to get to work. Bill Finn gave me a shuttle ride home and back. Just a very friendly and professional gentleman. This is was the best example of treating people how you want to be treated. Customer service at its best here. More

shuttle ride Bill Finn 5 provided me a shuttle ride to work and was very nice and professional. Did not know Toyota west provided this kind of service. It was conv Bill Finn 5 provided me a shuttle ride to work and was very nice and professional. Did not know Toyota west provided this kind of service. It was convenient, and also the service scheduling was also easier. More

First time buyer couldnt be happier!!!! I bought my first car there and everyone was so helpful that i worked with and chill and talked to you like a friend not as just a client. I looked at I bought my first car there and everyone was so helpful that i worked with and chill and talked to you like a friend not as just a client. I looked at so many car dealerships and didnt go back. I went to toyota west a couple weeks ago and had kept it in mind as an option to go back when i finally had a job. And it was the best decision that i didnt forget about them now i have my very first car with an affordable car payment that as a full time college student they worked with me to drop my initial payment a second time around from 242 to 226 a month. Very happy with my decision!!! More

Great Service After waiting 3 months for seat covers for my Prius V, the parts department seemed at a loss to be able to assist me with installation and sent me to After waiting 3 months for seat covers for my Prius V, the parts department seemed at a loss to be able to assist me with installation and sent me to the service center. I was immediately helped by Michael Porter who personally put the covers on and then had the car washed for me. Mr. Porter was more than just professional - he went above and beyond to help me get my issues resolved. I wish I could find more people who did their jobs - and more - like him! More

Pleasant experience; very satisfied! We originally went to take our Prius in for servicing, and were curious about the newly styled Camry. After looking at the value of a new Camry, we be We originally went to take our Prius in for servicing, and were curious about the newly styled Camry. After looking at the value of a new Camry, we became interested in purchasing. Our salesman, Brandon, helped us through the decision making process by being very patient, answering all of our questions, and making us feel very comfortable. We never felt pressured to purchase and felt he had our best interests at heart. We are really pleased and excited about our new car! We will certainly refer family and friends to Brandon. More

Very nice experience Very friendly and helpful staff ... left my phone in the car and they delivered it again after dropping me back to work place.Thank you Very friendly and helpful staff ... left my phone in the car and they delivered it again after dropping me back to work place.Thank you More

New Car Purchase We would highly recommend this dealership to our other family and friends. Fred Woda was an outstanding salesman and went above and beyond his call. We would highly recommend this dealership to our other family and friends. Fred Woda was an outstanding salesman and went above and beyond his call. He spent alot of time with us and ensured all our questions were answered and tok great care of us. We highly give him 5 out of 5 stars on his customer service and salesmanship. More