
Toyota West
Columbus, OH
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The best experience I've ever had at a car dealership Our trip to the Georgesville Automall began at 11AM Sunday, however, we failed to realize that the dealerships do not open until 12PM on Sunday. Lucki Our trip to the Georgesville Automall began at 11AM Sunday, however, we failed to realize that the dealerships do not open until 12PM on Sunday. Luckily for us, while walking through the lots an hour before they opened, we were approached by Brandon Barnthouse, a sales associate for Toyota West. Brandon was incredibly knowledgable. Prior to our visit, we were unsure of the make or model we intended to purchase. He gave us comprehensive reviews of the different vehicles and provided us with specific local and nationwide statistics to support his assessment. Once we narrowed down our search, he explained the special features equipped to each of the vehicles and he even shared some interesting history about the various models. After considering the information he offered, we decided on the Toyota Camry Hybrid. The negotiation process was swift and straightforward. In a matter of minutes, we were able to reach an agreeable price and then I met Milt Coleman in the finance department to finish the sale. I was truly impressed with Milt's professionalism and breadth of experience. He carefully detailed the warranty options for my vehicle and gave honest evaluations of the available services. He promptly finished all the paperwork and off I went with my new Camry. I highly recommend this dealership, and especially these individuals, to assist you in the purchase of your next car. More
Great people, great price! Fred Woda and his sales manager, Nick, we're super helpful and zero-pressure. They made the process simple, easy, and even fun. We couldn't have ask Fred Woda and his sales manager, Nick, we're super helpful and zero-pressure. They made the process simple, easy, and even fun. We couldn't have asked for better treatment! More
Cory Doty I was shopping around for two cars. One to replace my current leased car w Hyundia and one for my niece. I had shopped Hyundia and Honda also. Hyundia I was shopping around for two cars. One to replace my current leased car w Hyundia and one for my niece. I had shopped Hyundia and Honda also. Hyundia didnt really have anything I wanted. Also to get the same bells and whistles I had in my current car I would have to upgrade 3 packages to keep those bells. Increasing my monthly for the same car. Not my idea of a good use of money. Honda was a great deal and sales pitch until the end when nothing I was told was correct and to get out of my lease I would have had to jump through a ton of hoops. I went into Toyota on a lunch break from work and meet Cory Doty on my 1st visit I just got some information about Toyotas lease program and maintenance program. After that was the Honda experience. the next day I went back to Toyota and spoke to Cory on my lunch again. Explained what had happened at Honda and that I wanted two cars and to get ride of my car current. I didn't want any hoops to jump though or any extra fees at the end. He did a trade appraisal on my car I filled out the credit app and went back to work. He made my experience easy and hassle free. When it came down to picking cars and finding a price point that fit the budget. David in the finance department allowed me to sit back there with him and crunch numbers. It took about an hour or so and he was very patient and willing to work w me. The manager Matt was also very easy to work with. In the end my neice and I walked out of the show room with two cars that we love and very happy with all of the staff who helped us through this process. Cory went above and beyond. We communicated mostly via text due to work schedules and stayed late to deliver the cars to us. Thank you. More
Great sales person and sales manager I took my car in for service and decided to look at new cars while I was there. I worked with Brandon Barnthouse, and he showed me several cars. I de I took my car in for service and decided to look at new cars while I was there. I worked with Brandon Barnthouse, and he showed me several cars. I decided to lease a new car and Brandon was so helpful in helping me with the paperwork and explaining the features of my new Camry SE. So I walked out with a new 2015 Camry SE and left my 2001 Camry LE there. I purchased my last Camry at Toyota West 14+ years ago and had the same serviceman work on it every time I took it in for service. I only have great things to say about Brandon and Toyota West. More
Outstanding Don Marks made my experience very easy. He is very knowledgeable and goes above and beyond to give exceptional service. Don has a great personality an Don Marks made my experience very easy. He is very knowledgeable and goes above and beyond to give exceptional service. Don has a great personality and that is one reason I went back to Toyota West after looking at several other dealers. I will recommend Toyota West to anyone who is considering a car. Don is great!!! More
Shuttle service related to 120,000 maintenance Bill is very courteous and helpful. He tries very hard to make sure you get where you need to be safely. He also makes sure the service people know of Bill is very courteous and helpful. He tries very hard to make sure you get where you need to be safely. He also makes sure the service people know of any concerns/time constraints you have. I highly recommend transportation from Mr Bill Finn More
Blue 2015 Scion TC :) I got me tc from here about a week ago!!! and im in love with it.The sales person was the best sales man i ever worked with, he was really really good I got me tc from here about a week ago!!! and im in love with it.The sales person was the best sales man i ever worked with, he was really really good person his name was Brandon Barnthouse , he is honest and very knowledgeable about the products! Ask for him if you want to buy car from here!!! More
Brandon Barnthouse/best ever! I have never met such nice people at a dealership from the internet sales gentleman, Richard to the sales rep Brandon and the manager! I felt like fa I have never met such nice people at a dealership from the internet sales gentleman, Richard to the sales rep Brandon and the manager! I felt like family when I was ready to leave and wanted to hug them all! No pressure sales at all, listened to me and helped me with everything I wanted. Brandon was so sweet. He was patient, and just wanted to make me happy. I would go back there again for my next car and every one after that. More
Great Day at Toyota West I met don Marks on the lot, great guy,gave us the room we needed, answered our questions thoughtfully and he delivered excellent customer service. Kud I met don Marks on the lot, great guy,gave us the room we needed, answered our questions thoughtfully and he delivered excellent customer service. Kudos to Lee and Ryan also. It was a GREAT Experience and I will be buying my next car there, I would recommend them to EVERYONE. Thanks Don, Lee and Ryan. More
Bill Finn Bill was a great courtesy driver. He was friendly and provided a good customer experience while he transported me home. I would recommend Bills servic Bill was a great courtesy driver. He was friendly and provided a good customer experience while he transported me home. I would recommend Bills services to others. More