
Toyota West
Columbus, OH
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buying a tacoma My sale man is great he was recommended by Michael, from service and his name is Don Marks, he got me in with the best welcome way ever, and that comi My sale man is great he was recommended by Michael, from service and his name is Don Marks, he got me in with the best welcome way ever, and that coming from me a person who buy, and trade in a car every two year, he got me the best deal on my 2015 tacoma with the TRD. If you are looking to buy from Toyota West ask for Don Mark he will help you in a ture and honest way he can. THE ONLY THING I DIDN'T LIKE IS THE FINANCE DEPARTMENT IT WAS A LONG WAIT TO GET IN THERE NEED MORE EMPLOYEE WHEN IN THERE COMPUTER AND PRINTER IS OUTDATED. More
HONEST SERVICE STAFF I had my car inspected by 2 other service centers, both said I needed new shocks and struts. However, when Toyota West did 2 tests on my Corolla they I had my car inspected by 2 other service centers, both said I needed new shocks and struts. However, when Toyota West did 2 tests on my Corolla they said my shocks and struts were perfectly ok, saving me over $900.00. I will only take my car to Toyota West for service in the future. More
Recent Corolla purchase We went there looking for a used Corolla. Fred our salesperson brought us a list of all available Corollas within the dealerships at the automall. H We went there looking for a used Corolla. Fred our salesperson brought us a list of all available Corollas within the dealerships at the automall. He even drove us around to find the specific car we could not find on the lot, and we eventually found it. They went out of their way after the purchase to take care of any scratches we noted on the car and made sure we were satisfied with everything about the car before we left and again after we brought it back to fix up the scratches. I was going to pay cash for the car, but they let me use a credit card which lets me get points from the purchase. Most dealers will only let you charge a limited amount. More
Thanks for your effort Mr. Porter Thanks for your effort Mr. Michael Porter in regards to the absolutely poor customer service I experienced from one of your colleauges. Had it not bee Thanks for your effort Mr. Michael Porter in regards to the absolutely poor customer service I experienced from one of your colleauges. Had it not been for you I would still be steaming. keep up the great work More
This place is awesome! I stoppped in looking for a truck that would be great for out doors before I was deleployed again. I worked with a guy Jaquine Williams, and he was fa I stoppped in looking for a truck that would be great for out doors before I was deleployed again. I worked with a guy Jaquine Williams, and he was fantastic! I found exactly what I was looking for and he even got honored a veteran discount. I don't want to buy a car anywhere else! Thank you so much. More
Great The product specialist and finance guy we dealt with were wonderful!! Very friendly, kept us well informed of what was going on with the process. Bot The product specialist and finance guy we dealt with were wonderful!! Very friendly, kept us well informed of what was going on with the process. Both are great guys! More
Awesome customer service. I had a terrible experience with Tansky Toyota and so I went to Toyota West and with Kym Buchanan's courtesy and professionalism I will have all my wo I had a terrible experience with Tansky Toyota and so I went to Toyota West and with Kym Buchanan's courtesy and professionalism I will have all my work done there now. More
Friendly atmosphere The dealership was very helpful from the moment we got there.. Fred Woda was very friendly and did his best to see that we was satisfied The dealership was very helpful from the moment we got there.. Fred Woda was very friendly and did his best to see that we was satisfied More
Very friendly and kind. Our salesman was so kind and helpful. The whole staff was very kind to us. They went above and beyond to take tare of the vehicle we were wanting to p Our salesman was so kind and helpful. The whole staff was very kind to us. They went above and beyond to take tare of the vehicle we were wanting to purchase. More
Professional, courteous, and friendly I went to two other closer dealerships earlier in the week with unsatisfactory results. I went to Toyota West on the recommendation of a colleague who I went to two other closer dealerships earlier in the week with unsatisfactory results. I went to Toyota West on the recommendation of a colleague who recently purchased a new car there. Brandon Barnthouse greeted me immediately and put me at ease and answered all my questions thoroughly. We found a car I liked and he walked me through the purchase process. Justin Humphreys led me through the finance procedure and worked with me on finance details. At no time did I feel pressured by either of these gentlemen to make a purchase, and the rest of the staff were friendly and attentive. Great experience! More