Toyota West

Never Dissatisfied Trust is everything to me and I trust Toyota West. The people (Cole, Bernard) I work with there are great! The courtesy car enhances the customer expe Trust is everything to me and I trust Toyota West. The people (Cole, Bernard) I work with there are great! The courtesy car enhances the customer experience and the drivers are always so friendly. More

excellent reliable service and pick up to get car Bernard Cherry picked me up when car was ready. He was polite and helpful. I am disabled and he made sure I was ok. He went the extra mile making sur Bernard Cherry picked me up when car was ready. He was polite and helpful. I am disabled and he made sure I was ok. He went the extra mile making sure that I had a seat to pay my bill and that my car was brought to the door of service dept so that I would not have to walk too far. He made an interesting conversation - what an enjoyable drive, because of his great personality. Treat him well, he is a keeper. Kim in service kept me well informed thru out the day. More

Toyota west dealership I had the best car buying experience I have had so far at this dealer. Every single person I interacted with was very nice and professional. All quest I had the best car buying experience I have had so far at this dealer. Every single person I interacted with was very nice and professional. All questions I had were answered, and I was able to leave with a wonderful car that suits all my needs and wants. And a special thanks to my representative Brandon Barnthouse for providing excellent customer service and being very knowledgeable about Toyotas vehicles and processes, as well as other information. More

a pleasurable stress-free experience Everyone was so friendly! There was no pressure whatsoever - everyone went out of their way to answer questions and provide information. It was a gr Everyone was so friendly! There was no pressure whatsoever - everyone went out of their way to answer questions and provide information. It was a great experience that I will recommend to my friends. More

Bought my frist car with fantastic service! Buying my first car was pretty scary, but thanks to Brandon Barthouse I felt very confident in my purchase! He was willing to answer questions and pro Buying my first car was pretty scary, but thanks to Brandon Barthouse I felt very confident in my purchase! He was willing to answer questions and provide information needed to help me understand the car buying process. I got the most perfect car that fits my every needs. I fully recommend him to any whose looking to buy a car because he is truly one of the best at Toyota West! More

Love my new Tundra My husband has been looking for a Tundra for me and they called him to let him know they had the perfect one that I would love but to get there fast b My husband has been looking for a Tundra for me and they called him to let him know they had the perfect one that I would love but to get there fast because so many people were interested. I got there early the next morning and they worked with me to get the right payment. I was trading in my beloved Jeep and they gave me what I was looking for in order to pry it out of my arms which was very hard but I love my new/used truck. It was a very long wait but they kept me entertained and the time passed quickly. More

Fantastic Service at Toyota West, OH Not only is this service department clean and orderly, the most kind and professional people work there. In particular was my shuttle driver, Bernard Not only is this service department clean and orderly, the most kind and professional people work there. In particular was my shuttle driver, Bernard Cherry. He was incredibly pleasant and was genuinely interested in what I had to say as we chatted on my short shuttle trip. The shuttle provides a valuable service to me. It allows me to drop off my car, get to work on time, and return to the dealership without making special arrangements for someone in my family or my work to complete this portion of the service experience. Toyota West is my Number 1 Dealership because there service is top notch! More

transportation Bernard Cherry, was so kind he had to transport me two days in a row. We had 2 cars serviced. Safe and cautions driver. Thank you. Bernard Cherry, was so kind he had to transport me two days in a row. We had 2 cars serviced. Safe and cautions driver. Thank you. More

New 2016 Tacoma Truck The salesman was well mannered, knew his vehicles. Answered all my questions and some I didn't think to ask. Showed us everything on the truck and wh The salesman was well mannered, knew his vehicles. Answered all my questions and some I didn't think to ask. Showed us everything on the truck and what to expect from the dealer. Hardly had to do anything. He did it all. More

Very Efficient The salesman done a very good job He was well liked and very well mannered. He done everything he could to make our purchase work out. The salesman done a very good job He was well liked and very well mannered. He done everything he could to make our purchase work out. More