Toyota West

oil change, mntc check I dropped off my van for an oil change, mtnc check & got a ride back to work. They called 45 min later - it was ready! I dropped off my van for an oil change, mtnc check & got a ride back to work. They called 45 min later - it was ready! More

Service Department I'm new to Columbus and I'd have to say my experience with Michael Porter, Bernard Cherry and Jordon don't know last name was excellent. Then Jill th I'm new to Columbus and I'd have to say my experience with Michael Porter, Bernard Cherry and Jordon don't know last name was excellent. Then Jill the cashier was so friendly. I am so glad I came to the Toyota dealership with my car. These 3 men and 1 woman made my day. And to know Michael washed my car was the icing on the cake. You have wonderful people working for you. They were all a miles and I left with a big smile as well. Thank you Jacqueline Barney More

For great customer service, see Mike Porter It is not often that one feels that a dealership sincerely cares about their customers. Mike Porter goes that extra mile to make sure that his custome It is not often that one feels that a dealership sincerely cares about their customers. Mike Porter goes that extra mile to make sure that his customers and their cars are receiving excellence. More

Bernared Cherry, shuttle man Mr. Cherry was very professional and a pleasure to talk to. Instead of the average awkward silence from most shuttle guys, Bernard was cheerful while Mr. Cherry was very professional and a pleasure to talk to. Instead of the average awkward silence from most shuttle guys, Bernard was cheerful while cautious and safe. It's the little things that matter sometimes to a customer. Let's be honest, a shuttle driver is probably not the most exhilarating position for one to have..............................you would have never know with Bernard. Thank you! More

Very happy with the service here. It gets better every time My visit today was one year of anniversary with this dealer. Service has always been good and has gotten even better over the past year. My visit today was one year of anniversary with this dealer. Service has always been good and has gotten even better over the past year. More

Staff was friendly and helpful Great customer service Bernard Cherry was very kind and helpful, great customer service skill. Thank you Everyone at service counter was helpful. Great customer service Bernard Cherry was very kind and helpful, great customer service skill. Thank you Everyone at service counter was helpful. The building is beautiful and clean More

Great With some help we found a car that was the perfect one for us for a fair price the experience was easy, great, and relieving! With some help we found a car that was the perfect one for us for a fair price the experience was easy, great, and relieving! More

Friendly service. Fast approval. Staff was friendly and Atentative but not pushy. Location of car lot was easy to enter and exit. Great location for test driving. Financing was quick Staff was friendly and Atentative but not pushy. Location of car lot was easy to enter and exit. Great location for test driving. Financing was quick and easy. Car was clean and staff washed it again for us once sale was complete, More

iso black camry good experience at Toyota west = found vehicle we liked on autotrader = had to act fast because of short rental car time due to insurance settlement = good experience at Toyota west = found vehicle we liked on autotrader = had to act fast because of short rental car time due to insurance settlement = don marks n matt harris were efficient and open to dealing on price, even included floor mats at my request to clinch the deal = milt coleman was very helpful in the financial transaction as well - would recommend dealership and visit again as need arises camry fans More

Service that Knocked my Socks Off From the time I entered the door of the service department to the exiting the garage, I felt that I had received that best service and customer attent From the time I entered the door of the service department to the exiting the garage, I felt that I had received that best service and customer attention I could have ever imagined. Bernard Cherry went above and beyond to ensure that I got to work safely and on time. He was incredibly friendly and made the short period of travel to my place of employment an enjoyable experience. He was also there the next morning to greet me, remembered my name and went out of his way to make sure I was taken care of...to walking me to the cashier, finding staff in the parts department to assist and finally bringing my car around and warmed up for my travel back. Though I did not interact with the folks who actually fixed my car, my aging Toyota Yaris has never performed better. And thanks to Cole for keeping me informed on the quote, parts delivery and when my car repairs would be completed. Outstanding attention to every details. What a difference the service team made to ensure I continue to have a reliable car for several more years. Thank you Toyota West Service Team and Bernard and Cole!!! More