Toyota West

Best experience ever!! Toyota West and Fred Woda, salesperson go above and beyond to see that their clients are satisfied. I would highly recommend this dealership for your Toyota West and Fred Woda, salesperson go above and beyond to see that their clients are satisfied. I would highly recommend this dealership for your next vehicle purchase. Fred actually listens to what the client wants, and has exceeded our expectations. More

Good deal on car but horrible follow up I feel like the transaction on the car was good but they owed me touch up paint and my registration of my existing tags transfered to my new car. The I feel like the transaction on the car was good but they owed me touch up paint and my registration of my existing tags transfered to my new car. They lied and said they do the transfer when in face they dont. And the also never sent the touch up paint even after three emails and two calls. So they are a dealer that gets you out the door and really dont care after they have your money. More

One of the best car buying experience! Don was wonderful to work with he cared about me as a person and not about finding me a car for the money and most important I felt I could trust him Don was wonderful to work with he cared about me as a person and not about finding me a car for the money and most important I felt I could trust him. One of the best car buying experiences I've had. Don was down to earth and easy to work with! Glad he was the one to take care of us! He knew how to get to the point and take care of what we needed. I'd work with him again! More

Check final numbers, no follow up, management attitude Purchased a 2014 used car here for $18k in 2015. Salesman was nice but had to step away to talk to his manager every time I asked a question, like he Purchased a 2014 used car here for $18k in 2015. Salesman was nice but had to step away to talk to his manager every time I asked a question, like he had absolutely no authority to answer questions. The floor manager finally came out to talk to me and almost ruined the sale with his attitude, I must have messed up his coffee break by making him move from his desk. He acted like I was bothering him because I wanted a better break down of the taxes/fess/paperwork cost. When we finally agreed on everything we waited almost two hours for their accounting department. Come to find out they gave it to a new accountant who messed it up (spelled name wrong from my ID, wrong finance company, wrong final price) and didn't tell anybody for over an hour. They finally moved us to a more senior employee and got the paper work completed in 20 minutes, I will have to say that this guy was professional and great to work with. The car only had one key when I purchased it, so part of the deal was that I could have spares made at a later date. I have now placed multiple (5-6) calls to the sales person and either leave a message, or he says I'll have my manger schedule something with you. No follow up calls have ever been made from the dealership to schedule something. We will be replacing our SUV this year and my wife wants the new 4runner - If we go with one I will definitely be driving past this dealership. More

Pleasant, no hassle buying experience Working with Fred was great. I'm not one that likes to hassle around back and forth when buying a car. I told Fred I don't want to haggle back and for Working with Fred was great. I'm not one that likes to hassle around back and forth when buying a car. I told Fred I don't want to haggle back and forth so just give me your best price you can do and if I like what I see I won't bother checking out another vehicle we were considering at another dealership, He did that and the price was what I was looking for and we agreed to a deal. Straight to the point with no hassle just like I like it. Fred was very easy to deal with and very personable and most important I felt I could trust him. One of the best car buying experiences I've had. Thanks Fred! More

Ended up with an excellent experience!!! Please go in and ask for Chaz Hill. I originally went in and was dealing with a differant sales person and was not satisfied. Chaz saved the day! He g Please go in and ask for Chaz Hill. I originally went in and was dealing with a differant sales person and was not satisfied. Chaz saved the day! He gave me the attention I deserved and was beyond wonderful to work with. He cared about me as a person and not about finding me a car for the money. He delivered with flying colors!!!! More

Easy to work with Fred was down to earth and easy to work with! Glad he was the one to take care of us! He knew how to get to the point and take care of what we needed Fred was down to earth and easy to work with! Glad he was the one to take care of us! He knew how to get to the point and take care of what we needed. I'd work with him again! More

Pleasant & Professional Experience !!! Very Pleased with Hossain Saadat & Justin Humphreys . They were very helpful with advice and helped with an exceptional deal. I would deeply recommend Very Pleased with Hossain Saadat & Justin Humphreys . They were very helpful with advice and helped with an exceptional deal. I would deeply recommend Toyota West in Columbus Ohio. More

Brandon Was Awesome Sales associate Brandon Barnthouse was extremely knowledgeable on the products, courteous and extremely hardworking. The end of the year was extremel Sales associate Brandon Barnthouse was extremely knowledgeable on the products, courteous and extremely hardworking. The end of the year was extremely busy at the dealership but Brandon worked very hard to get me out of the dealership with the car I wanted in the least amount of time. More

Excellent Experience Although the car leasing process takes quite a bit of time, Fred worked well in finding us the best deal, keeping the price in our budget and still ge Although the car leasing process takes quite a bit of time, Fred worked well in finding us the best deal, keeping the price in our budget and still getting what we needed for our upcoming situation. I never felt pressured to buy and he worked well in helping us with all of the details of leasing (which I had never done before). Definitely recommend this dealership, and likely will continue shopping here for car purchases in the future. More