Toyota West

Awesome experience!! My husband and I went to Toyota west to look for a new car. We went out two days because we wanted to look around but ended up coming back due to the My husband and I went to Toyota west to look for a new car. We went out two days because we wanted to look around but ended up coming back due to the friendliness of the staff and their selection. We worked with Matt and he was great. Very knowledgable and not pushy. The process was very smooth. We worked with don as well and he was helpful and professional. I would highly recommend them in the future - even their finance guy, milt, was friendly and made us feel special. More

Excellent Customer Service!!! The sales staff at Toyota West remain committed to customer satisfaction. This is not a perfect world and purchasing a new automobile is not without The sales staff at Toyota West remain committed to customer satisfaction. This is not a perfect world and purchasing a new automobile is not without flaws. However, the sales staff were patient, kind and committed to make it the best possible experience. This is the foundation on which great businesses stand. Thanks To You All!! More

New Car Purchase I purchased a 2016 Toyota Highlander Limited and dealt with Brandon Barnthouse who was an exceptional young man. I've bought four cars from this deal I purchased a 2016 Toyota Highlander Limited and dealt with Brandon Barnthouse who was an exceptional young man. I've bought four cars from this dealership, but this was the easiest and most pleasant buying experience I've had at Toyota West. Brandon was not only knowledgeable, he was courteous and patient--a most pleasant young man. He spent a lot of time with me in order to know exactly what I was looking for and then worked with the manager Don Marks to find that vehicle. I couldn't be more pleased. After all the paperwork was completed, Brandon explained the technical package clearly and answered all my questions. Without question, I would recommend him to all my friends and colleagues who may be purchasing a vehicle in the future. Thanks, Brandon, for a thorough and pleasant experience. More

Great experience! This place is easy to get to right off 270. Everyone that works there is extremely friendly and helpful. I would definitely recommend if you're lookin This place is easy to get to right off 270. Everyone that works there is extremely friendly and helpful. I would definitely recommend if you're looking to buy a car new or used go there, you'll be happy you did. The price is good and they will work with you until they find a car that works for you. More

RAV-4 purchase On Saturday April 23, 2016, we were looking at several car dealerships at the Auto Mall and I couldn't find the car with all of the options I wanted. On Saturday April 23, 2016, we were looking at several car dealerships at the Auto Mall and I couldn't find the car with all of the options I wanted. Our last stop was Toyota West and David Moore was the first person we met. He was very kind and gave us the privacy to look around. After finding the car I liked we took it for a short test drive we decided to buy it. David was very accommodating, staying with us during the entire process up until we drove off. He was never pushy or used any type of sales tactics to get us to purchase a car. He answered all our questions and we were very satisfied with dealing with him. The facility was very nice and clean and we were offered beverages while we waited. Thanks, Pat and Wally Rushin More

Awesome sales guy When I arrived at 3pm to the dealer ship in Columbus Ohio on Georgesville Rd . I was greeted by an awesome gentlemen from the furthest part of the sal When I arrived at 3pm to the dealer ship in Columbus Ohio on Georgesville Rd . I was greeted by an awesome gentlemen from the furthest part of the sales floor and asked me if he could help me. That guys name is Bernard Cherry. I told him.. 4 days later my airbag light came on.. it's in their service department now....I'll let you know how that goes... . The Finance guy was absolutely awesome. And the shuttle crew was friendly and on time. More

Helpful Service I purchased a 2010 lincoln mkz on Monday , by Saturday the airbag light came on and now Mr. Crum is working with me to resolve the issue. David Ha I purchased a 2010 lincoln mkz on Monday , by Saturday the airbag light came on and now Mr. Crum is working with me to resolve the issue. David Hannah Jr. More

great service They were dedicated in helping me find the right car, and they went beyond excellent customer service. I have always had the best service when my daug They were dedicated in helping me find the right car, and they went beyond excellent customer service. I have always had the best service when my daughter and I bought our vehicles. Superb! More

Beyond the call of duty My salesman went far beyond the call of duty to meet my needs. Knowledable, friendly no pressure. Fabulous He saved the day for me! Very pleased My salesman went far beyond the call of duty to meet my needs. Knowledable, friendly no pressure. Fabulous He saved the day for me! Very pleased More

Nice Dealership My Sales Associate Don Marks was very good. Don got me the car (Venza) I wanted and the dealerships pricing deal was really good (I did lots of resea My Sales Associate Don Marks was very good. Don got me the car (Venza) I wanted and the dealerships pricing deal was really good (I did lots of research). The 6 mo service (free of course) was a good experience as well. As it was easy to get an appointment time I wanted and the service person Mike I dealt with was very nice. The financing dept also did a good job in finding a bank for me to get the vehicle financed at a good rate. The waiting area is very comfortable with coffee, tea and TV if you are interested. More