Toyota West

10 weeks and no title- Buyer Beware! We paid in full for this vehicle with a personal check on 5/29/16. They check was cashed on 5/31/16. A week before the temporary tags were set to ex We paid in full for this vehicle with a personal check on 5/29/16. They check was cashed on 5/31/16. A week before the temporary tags were set to expire, we contacted them because we had not received the vehicle title to get license plates. After multiple phone calls to them that went unanswered, I finally heard back from a woman who worked in their "title department". She basically made it sound like the guy who did our paperwork "missed" something and she was in contact with him. She assured me it would be resolved in a few business days. She told us to go to the BMV to pay for what she called a "hardship temporary tag extension". We did so. Now, our second set of tags expires tomorrow. I have contacted them 6 times in the last 24 hours and no one will return my calls. More

Quick Easy and Very Friendly Hossain Saadat was a joy to work with. He always had time for my concerns and questions. He helped me any way he could and quickly. If you are look Hossain Saadat was a joy to work with. He always had time for my concerns and questions. He helped me any way he could and quickly. If you are looking for a New or Used car he will do whatever he can to help you. More

very business friendly positive excellent service nice really love our new car/truck were in need of something safer. bought 2011 used Toyota 4 runnertraded honda cross tour were happy with the deal. Bra really love our new car/truck were in need of something safer. bought 2011 used Toyota 4 runnertraded honda cross tour were happy with the deal. Brandon Barthouse helped us get the deal. Everyone finance dept head guy that night super friendly and did help us out very positive excellent service New Owner Toyota 4 runner More

Love my new car I bought my car and something was wrong with one of the tires. The air kept going out of it. I waited two months to bring it back. They fixed it for f I bought my car and something was wrong with one of the tires. The air kept going out of it. I waited two months to bring it back. They fixed it for free. They are very friendly. More

Good Experience We were very happy with our service. They really worked to get us the deal that we wanted. We did have an issue with a thunderstorm but it all worked We were very happy with our service. They really worked to get us the deal that we wanted. We did have an issue with a thunderstorm but it all worked out. More

My sales man was Brandon Barnthouse he was amazing. the sale was really fast once i decided on what i wanted.my salesman was Brandon Barnthouse he really listen to what i wanted and helped in every way the sale was really fast once i decided on what i wanted.my salesman was Brandon Barnthouse he really listen to what i wanted and helped in every way possible More

Amazing service Brandon Barnthouse was a wonderful well informed sales person who did not just try to shove me in any car. He listened to my needs and worked with me Brandon Barnthouse was a wonderful well informed sales person who did not just try to shove me in any car. He listened to my needs and worked with me tirelessly to make sure it was in my price range.Amazing sales persons More

Great Service and Wonderful experience My visit to Toyota West started with Gary the salesman approaching me with a friendly smile and making sure I hadn't been helped by someone else. He w My visit to Toyota West started with Gary the salesman approaching me with a friendly smile and making sure I hadn't been helped by someone else. He was a very good listener while I explained why I had come and what I was looking for. He at no point tried to sell me anything else. He was patient, kind, and very helpful in finding what I requested. I would say my overall experience was extremely stress free! Peaceful! Not only was Gary extremely nice and helpful but so was Don whom did the credit check and pricing for the financing , They both were very informative and made sure any worry I had was taken care of. Gary explained all features on my car and helped me set up my Toyota Entune account. They had ran out of the perma plate kit that was suppose to come with my car. So they promised another tank of gas on them when I came back to pick it up. They kept their promise! The second visit Don was not working and Gary was busy helping another customer so another sales associate stepped right up to help me. Then, as I was leaving Gary was free and he came over to make sure Derrick took good care of me. They were all just as friendly and helpful as the first time. More

Leasing with Ease Hossain Saadat made our leasing experience quick and easy. We appreciated his friendly, straight forward approach to getting us the car we wanted in a Hossain Saadat made our leasing experience quick and easy. We appreciated his friendly, straight forward approach to getting us the car we wanted in as short a time as possible. We'll be back to see Hossain when it is time to lease a car again! More

Great people very helpful and friendly Brandon was very helpful and informative,with our purchase of the CPO. We will definitely be referring our family and friends to this dealership.thank Brandon was very helpful and informative,with our purchase of the CPO. We will definitely be referring our family and friends to this dealership.thank you for all the help Brandon! More