Toyota West

Worked Hard To Get Me The Vehicle That I Really Wanted!!! I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job don I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job done w/out me having to put down an arm and a leg down AND I still walked out w/ a great warranty, a much newer vehicle w/ all of the bells and whistles, a higher payment BUT the vehicle that I want! We will DEF be back to get a truck! Thanks Brandon Gonzala! More

amazing Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice,very professional,we discuss many questions,he let me know many things about car,because High lander is my first car,I feeling very comfortable,thank you so much,brand! More

Sales process I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the sales process because I was not in a hurry to buy. He answered all my texts even after hours and helped me through the process and found the truck I wanted. I am in sales and dread dealing with car salesman but Brandon was awesome throughout and never tried pushing me into a vehicle that I didn't want. If I wouldn't have had a good working relationship with Brandon I would have bought from another dealer. I will be back to purchase my next truck from Brandon and will refer anyone looking for a new vehicle his way. More

Recall service Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. More

Amazing customer service! I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toy I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toyota West and everyone I worked with to my friends and family if they are in the market for a Toyota! More

Best customer experience Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience ve Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience very good. More

Trade-In experience I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They wer I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They were so helpful. We originally went in for a terrain. Got approved. There was an oil leak and we brought it back the day after. The miles were too high to be approved so they found 2 other cars, both Equinox's. Both in great condition. Got us approved for both, but the newer one is the one they picked for us. Got it down to the same rate as the Terrain. They were so happy to help. This was the best experience at a dealership I have ever had. They all deserve recognition for their hard work. There were other customers, but they took their time to hunt down two vehicles in exchange for the one we got the previous day. Thank you guys! More

Super excited about the new mommy mobile! I searched high and low with insanely high standards for the perfect van and found a dream vehicle for a price far lower than I was prepared to pay! T I searched high and low with insanely high standards for the perfect van and found a dream vehicle for a price far lower than I was prepared to pay! The staff handled the busy weekend without missing a beat and worked with us to resolve every issue that came up quickly and without hassle. We may never go anywhere else first again! More

Brandon Barnthouse Does it Again!!! This is the second time I had the chance to work with Brandon. Back in March 2016 I was looking for a car for my wife and daughter. Brandon was not This is the second time I had the chance to work with Brandon. Back in March 2016 I was looking for a car for my wife and daughter. Brandon was not only very pleasant, but not pushy and very eager to help us choose the right car for my family and budget. I bought a black Rav-4 and we are very pleased with the customer service of the entire Toyota West staff we encountered during that visit. Last week my car finally took its last breath and I remember both Brandon and Fredrick mentioned, when my car dies, come see them and they would help me out. So, I loaded the family in our Rav-4 and headed over to see our Toyota family. Brandon and the crew got us in a new Corolla and did a fabulous job. The service was excellent, the paperwork was completed in a timely manner, and the staff worked with us to get the car we needed at the price we could deal with. Thank you Toyota West for being such a great staff. I totally will be referring you to my friends and colleagues if they ask me about cars. Keep up the great work. I would give you guys 10-stars if the the rating would allow. More

Brandon Barnhouse Great salesman. Very friendly, knowledgable and made sure to check in on me to see if I needed things. He helped me clean out my car in the heat and Great salesman. Very friendly, knowledgable and made sure to check in on me to see if I needed things. He helped me clean out my car in the heat and I appreciated it. He's a keeper and an asset to your agency. More