
Toyota West
Columbus, OH
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Less than an hour I was impressed with the service and attention I received at Toyota West. When I walked in, I wasn't sure that I wanted a Toyota. I haven't purchase I was impressed with the service and attention I received at Toyota West. When I walked in, I wasn't sure that I wanted a Toyota. I haven't purchased a car in many years, but I needed one. Will Dudding provided professional service and was very patient and knowledgeable. He took the time to explain all the features that were available and let me choose the best car for me. It took me a day to decide, but when I was ready, I sent him a text advising him I was SOLD!! I was in and out, in less than an hour. He had the car prepped and ready to go. Great car purchasing experience. More
William Dudding is the man to go to! I was in the market for a lightly used car to last years with a price point in mind. Will went above and beyond for me and I actually ended up driving I was in the market for a lightly used car to last years with a price point in mind. Will went above and beyond for me and I actually ended up driving off the lot in a brand new car. Will is always willing to help a customer every step of the way and do what he can to get you the payment you want for the car that will last! Thanks a ton Will! More
Great buying experience! My husband and I had a great experience at Toyota West recently ... It was our first time buying a car in 11 years and we were dreading having to go t My husband and I had a great experience at Toyota West recently ... It was our first time buying a car in 11 years and we were dreading having to go to the dealer. However, Toyota West made it easy! They were not pushy at all, and did not have the "sleazeball" feeling that we had gotten from other dealers/salesman. Brandon Barnthouse and David Seaman were very helpful and we couldn't be happier with the certified used car we call our own now! More
Fantastic Salesman and Service I would like to recognize Gary Fleece for his exceptional kindness, service and knowledge while purchasing a brand new 2016 4Runner Trail edition. He I would like to recognize Gary Fleece for his exceptional kindness, service and knowledge while purchasing a brand new 2016 4Runner Trail edition. He was friendly and courteous right from the start. Gary was also very attentive and catered to my every need. He was also sure to answer any question I had at the time. I would surely recommend anyone looking at a Toyota to visit the dealership and to see Gary. He was great. I would also like to recognize Mike Wells in the service department. He is very well organized and great at making sure I have prior knowledge to when I have my next appointment and is also very attentive to what I need. More
professional, friendly, great service. Very friendly and professional staff, nice and clean showroom, big inventory to pick from and awesome service. We will return for any service and/ o Very friendly and professional staff, nice and clean showroom, big inventory to pick from and awesome service. We will return for any service and/ or another purchase. More
Very Pleased Customer We were looking for a gently used Toyota that would be good on gas. I'm not someone who responds well to a "hard sell", so I was pleased that Gary gav We were looking for a gently used Toyota that would be good on gas. I'm not someone who responds well to a "hard sell", so I was pleased that Gary gave us many options, and answered our many questions with patience. He was very helpful, and knew about the cars he was showing us. We found the car that fit our needs perfectly, and are very satisfied with our purchase. Gary was a big part of making it a positive experience. More
Best car buying experience I've ever had My experience with Brandon is always amazing. He is very accommodating. I left feeling like the process of buying a car couldn't go any smoother. I hi My experience with Brandon is always amazing. He is very accommodating. I left feeling like the process of buying a car couldn't go any smoother. I highly recommend him! More
Great salesman Great car I originally planned on going good to a Chevy dealer to look for a new Impala, because I'm from a Chevy family. I went to Toyota West only because the I originally planned on going good to a Chevy dealer to look for a new Impala, because I'm from a Chevy family. I went to Toyota West only because the Chevy dealer was closed already. I had researched my cars and knew the 2016 Corolla was a great car that would fit in my budget. Gary at Toyota West helped me decide between the Corolla and Camry. He was incredibly informative and attentive without being pushy. I can't say enough about how great he was and how much I love my new Corolla. And honestly the whole staff, from the salesman Gary, finance, and paperwork at the end was very friendly and helpful. More
The car that I test drove was not the car I drove 11/12/2016 Salesman very nice, but the.car I test drove was not the car I drove home... it was not the car I signed for (switched) Salesman very nice, but the.car I test drove was not the car I drove home... it was not the car I signed for (switched) More
Friendly and helpful service From my sales associate Gary Fleece to the Gen Sales Manager Aaron Crum and the Finance Sales Manager Matt Harris and Service Advisor Adam Daehler, pl From my sales associate Gary Fleece to the Gen Sales Manager Aaron Crum and the Finance Sales Manager Matt Harris and Service Advisor Adam Daehler, plus 2-3 other associates along the way, my experience couldn't have been better. Everyone was helpful and answer my questions - even salesman who weren't involved in the sale! There was no high pressure, the deal was very fair and they took care of my special requests. They made me feel welcome and still do after the sale. More