Toyota West
Columbus, OH
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This dealership and its employees were great. The only negative thing I have to say is that it took way too long to get my car serviced… 2 1/2 hours The only negative thing I have to say is that it took way too long to get my car serviced… 2 1/2 hours More
Bryan Clay was my service advisor during this visit. He helped me feel welcomed and appreciated. He was honest and sincere. I will request him every time I want a 5 star experience! He helped me feel welcomed and appreciated. He was honest and sincere. I will request him every time I want a 5 star experience! More
We were greeted by Mike shortly after parking, he was polite, professional and genuine. I knew what I was looking for and Mike found that vehicle in state and had it transferred to the dealership the nex polite, professional and genuine. I knew what I was looking for and Mike found that vehicle in state and had it transferred to the dealership the next day. I couldn’t make it back for three days. Mike had paperwork already for me and with other staff members I was out in no time with my new car. Mike also made sure to pair my phone and explain what every switch and feature did. I’m a return customer at Toyota West because their employees care about treating customers right. More
I received excellent service on my recent visit with Bradley in service. He was extremely professional and thorough in assisting me with my vehicle issues. Thank you. Bradley in service. He was extremely professional and thorough in assisting me with my vehicle issues. Thank you. More