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Toyota West
Columbus, OH
1,755 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,755 reviews
February 17, 2017
Great Customer Service from the Sales Person Brandon Barnhouse was our sales person and he was very knowledgeable with the vehicles that we were interested in. Quick to respond to questions and w Brandon Barnhouse was our sales person and he was very knowledgeable with the vehicles that we were interested in. Quick to respond to questions and worked hard to get us a good deal. More
by wheelhouse
Employees Worked With
Brandon Barnhouse; Matt Harris
February 13, 2017
Thanks to Toyota West! Back in October I got a brand new 2016 corolla at Toyota West and unfortunately it was totaled last Sunday night. We went back to Toyota West due to o Back in October I got a brand new 2016 corolla at Toyota West and unfortunately it was totaled last Sunday night. We went back to Toyota West due to our excellent service the first time. They made sure I got the car I wanted and I was able to take it home after all of the paperwork was finished! More
by alykat134
Employees Worked With
Brandon Barnthouse Don Marks Frederick Rawlings
February 08, 2017
Great expirence I was in need of a new car and my boyfriend and I went to Toyota west. We dealt with William Dudding he was such a huge help! He made car buying easy I was in need of a new car and my boyfriend and I went to Toyota west. We dealt with William Dudding he was such a huge help! He made car buying easy and painless I highly recommend going to see William at Toyota west I love my Nissan Altima he got me into by far the best wxpirence I've ever had while buying a car! More
by Brandic12
Employees Worked With
William Dudding
January 31, 2017
From start to finish EVERYTHING was very EASY From my home I put in the make,model,year of the car it appeared at Toyota West sent a e-mail, got a fast reply made a call got the right price, fi From my home I put in the make,model,year of the car it appeared at Toyota West sent a e-mail, got a fast reply made a call got the right price, filled out the credit app on line at Toyota west.com. 1 hour later went to pick up the car.Maybe in the finance office 5-10 mins.5 mins. later drove it home....Easy pezey !! J.J. More
by JACK A. JOHNSTON Jr.
Employees Worked With
Brandon Barnthouse, Chad sothard
January 30, 2017
GO SEE WILL AT TOYOTA! I honestly went into Toyota looking for a new car and felt like I wasn't going to find the deal I needed. I'm a 22 year old girl and know how some car I honestly went into Toyota looking for a new car and felt like I wasn't going to find the deal I needed. I'm a 22 year old girl and know how some car sales men look down on that. Not will! He treats everyone the same by being one the of nicest laid back and caring car salesmen I've ever met. He worked with me and did all he could to make sure it was the car and payment I wanted. I've never had a better time looking and buying a new car. I would 100% recommend will if you are looking for a car you seriously cannot go wrong!!!! More
by Cbabs
Employees Worked With
Will
January 25, 2017
Brandon Barnthouse The best salesman I've ever dealt with. Extremely helpful and more than willing to go back and forth to get the price you want. Super sweet guy with a The best salesman I've ever dealt with. Extremely helpful and more than willing to go back and forth to get the price you want. Super sweet guy with a great sense of humor. A people pleaser for sure. More
by Sammeif
Employees Worked With
Brandon Barnthouse
January 24, 2017
Fast Service As soon as we got there they started showing us cars after narrowing down what we wanted. They didn't try to show us anything way out of price range e As soon as we got there they started showing us cars after narrowing down what we wanted. They didn't try to show us anything way out of price range either. More
by Bsanford96
Employees Worked With
Brandon Barnthouse
January 17, 2017
Great experience My dealer Zach was great! Very friendly and did whatever it took to get my subpar loan to go through. Will definatly be going back for my next car, I My dealer Zach was great! Very friendly and did whatever it took to get my subpar loan to go through. Will definatly be going back for my next car, I suggest you do the same! More
by Mazda3sport
Employees Worked With
Zack Henry
January 09, 2017
Defective automobile Poor customer services. Sales Manager Nick Caraccilo is a big liar, untrustworthyness, fakes verbally to get u off the phones. Does not solve the issu Poor customer services. Sales Manager Nick Caraccilo is a big liar, untrustworthyness, fakes verbally to get u off the phones. Does not solve the issue like it was told. 2012 Hyundai Elantra 70,000 miles bought over $10,000 in May 2016. Young woman driven only 3200 miles in 7 months just for school. Diagnosis rod bearing failure/engine assembly needed. How rediculously! Very upsetting, discussed, and traumatic conversations with managers. Wrongful decisions buying a car when no mechanical checked. More
by Stephanie-ng
Employees Worked With
Nick Caraccilo (sales manager)
January 03, 2017
Sales and service were top notch Everything is awesoooooome! Everything is cool when you are part of a team. Everything is awesome, when you're living out a dream. Thank you! Everything is awesoooooome! Everything is cool when you are part of a team. Everything is awesome, when you're living out a dream. Thank you! More
by Rosell Dixon
Employees Worked With
Gonzalo Roa, Nick "The Manager" C.
