
Toyota West
Columbus, OH
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Brandon went the extra mile! My husband and I purchased a used Toyota Highlander last week. We likely would have walked away had Brandon not been so helpful and persistent, on our My husband and I purchased a used Toyota Highlander last week. We likely would have walked away had Brandon not been so helpful and persistent, on our behalf, to upper management. Thank you, Brandon! You keep the customer top priority and it shows!! More
I had my first oil change for my Highlander I purchased a new Highlander and went in for my first oil change. Not only did I receive great and speedy service, but all my questions about this ne I purchased a new Highlander and went in for my first oil change. Not only did I receive great and speedy service, but all my questions about this new vehicle were answered by the main mechanic. I believe his name was Nate. My service rep John Congemi explained everything in detail, was courteous and friendly, and took his time explaining what services had been performed on my vehicle. I've bought four cars at this dealership and of all the dealers I've dealt with over the years, I've always found Toyota West to be the best. More
Oil change Went in for the 115k oil change. They found a nail in one of my tires and fixed to it! This place is always friendly and thorough! Went in for the 115k oil change. They found a nail in one of my tires and fixed to it! This place is always friendly and thorough! More
went in for oil change and recall repairs And walked out 2 hrs later with my dream car..Rav4. Everyone was great, from the service guys, sales men to the finance guys. There was no pushing or And walked out 2 hrs later with my dream car..Rav4. Everyone was great, from the service guys, sales men to the finance guys. There was no pushing or 'trying' to meet my wants..they listened and did. More
Excellent Dealership This was the first car I have purchased by myself. I had visited several other dealerships before Toyota West and most were more interested in making This was the first car I have purchased by myself. I had visited several other dealerships before Toyota West and most were more interested in making a sale versus wanting to help me pick a vehicle. I had done some research on the 2017 Corolla and decided that I want to test drive one. Matthew Swier was the sales rep that had approached me and proceeded to make a connection and show me the car instead of selling it to me. He was also able to find a Corolla to my liking! The whole process of test driving and purchasing the car felt very easy and relaxed. Matt Harris explained everything to me with the purchase. I enjoyed my experience at Toyota West and will definitely recommend this dealership to anyone looking for a new vehicle. More
Great experience all around!! From my first contact via the live chat feature to the personable & knowledgable sales person, to the finance and numbers guys, everyone treated us wo From my first contact via the live chat feature to the personable & knowledgable sales person, to the finance and numbers guys, everyone treated us wonderful! More
best dealership we just purchased our lease out on our 2014 toyota tundra....and what a pleasant experience! i love our salesperson (brandon barnthouse!) and our fina we just purchased our lease out on our 2014 toyota tundra....and what a pleasant experience! i love our salesperson (brandon barnthouse!) and our finance guy (milt coleman!) was awesome too! love dealing with this dealership and will do it again and again. thank you brandon and milt! :) :) i LOVE my toyota tundra! More
Bought an Acura TLX SH-AWD Bought a Acura TLX Sh-awd from this dealership and the sales guy Mr. Gary fleece is was very polite and not pushy at all. when ever I buy a used car Bought a Acura TLX Sh-awd from this dealership and the sales guy Mr. Gary fleece is was very polite and not pushy at all. when ever I buy a used car from a dealership and i walk out of the showroom, I usually ended up with a feeling like I have been ripped or tricked. But with this dealership it was a breeze! Professional and very polite and honestly when I walked out of the door me and my wife was super happy and excited about the car and first time in my life I didn't get the feeling as if I was ripped ! I highly recommend Toyota west and if you want to make a deal with a piece of mind and with no obligations go here !! More
sales rep. Brandon BRnthouse Extremely caring and knowledgeable sales person. Knew the cat we were busting well and was never pushy. Since the process was so easy and Mr Barnhou Extremely caring and knowledgeable sales person. Knew the cat we were busting well and was never pushy. Since the process was so easy and Mr Barnhouse was such a wonderful person to work with, my sister is considering also buying a car from him in the near future More
Purchase of new Rav4 to replace my 15 year old Camry My sales rep was Brandon Barnthouse. He was a very pleasant salesman, very knowledgeable and was able to answer all my questions. One of the best ex My sales rep was Brandon Barnthouse. He was a very pleasant salesman, very knowledgeable and was able to answer all my questions. One of the best experiences I have had in buying a new car. More