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Toyota West

Columbus, OH

4.7
1,755 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,755 reviews

June 02, 2017

Great people deliver exceptional service! I can't say enough about the entire staff...from sales to financing...at Toyota West. This is my second car through them and they are truly exceptiona More

by anneJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke, Steve and Jason
June 02, 2017

Top-notch Service The staff was fantastic. They were friendly and went above and beyond to make my car repair as painless as possible. They kept me informed throughout More

by Amanda23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
June 01, 2017

Happy Customer!!!!!!!! Had been shopping for about two month for what I thought would be a purchase of a used Toyota. Walked out of the dealership with a brand new Highland More

by younkmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Swier
May 31, 2017

Great Customer Service Went in at 5:00 pm for 15,000 mile inspection was told it would be an hour, headed to the customer lounge area expecting to wait an hour. 30 mins lat More

by JoJo43123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Warner, John Congemi
May 29, 2017

Happy customer! Love my Rav 4, and I know with Toyota West, I can always depend on friendly and great service! There is no need to go anywhere else. More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
May 25, 2017

loyal customer we have leased or purchased a number of cars from this dealership. We have no intention of going elsewhere. Continued quality service and friendly sta More

by hankc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember
May 23, 2017

The best dealership in central Ohio We have bought several vehicles from this dealership and have never had a bad experience. We will always deal with Hatfield for any car purchase or se More

by Tacojamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wells
May 22, 2017

Had my car serviced The service was great. John, who helped me, remembered who I was & how my car was running the last I had it serviced. Friendly bunch More

by Kevin Michael McKitrick
Recommend Dealer
Yes
Employees Worked With
John Congemi
May 18, 2017

Excellent service Since purchasing a 2016 Toyota Tacoma TRD Sport in February 2016, I have received excellent service from Toyota West's service department. They have b More

by JH Taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleta Butts
May 18, 2017

Great Experience Purchased a 2017 Tacoma, and the entire experience was great. Mark Kennedy was the sales rep...and he did a great job. He made the entire process ea More

by Dave1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
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